I was very organised and late last year booked a week's holiday for myself, my partner and 10 year old son for August 2017 to the Holiday Village in Turkey. We managed to get a free child place so the holiday was a great price meaning my son could also take part in the football academy. It was going to be a holiday we were all going to enjoy.

Yesterday I received an email from First Choice to tell me my flights have been cancelled and moved to Gatwick instead of Luton. The date remains the same but the flight times are much later the return flight lands at Gatwick at 1:40am instead of the original Luton flight of 22:30. I live about a 30 minute drive from Luton but pretty far from Gatwick.

I rang First Choice to complain as I don't want the new flights at all - they are not convenient for me. I was offered flights at earlier times 4 days earlier but these won't work for us as we have already booked our annual leave from work and sorted out childcare.

I then asked if I could change my destination to the same type of booking I have on the same date flying from Luton and I was told they'd be happy to do that but they won't cover the difference in price - should it be more expensive. As I said before I booked early got a free child place and obviously holidays have gone up now plus there are probably no more free child places. They lady went off to look for holidays for me and came back to say the closest holiday to mine is the Holiday Village in Majorca which is £500 more and if I want to change to that then I will have to pay the difference.

I told First Choice I can't afford £500 more for a holiday and they said I could find a cheaper one which obviously won't be a Holiday Village and won't have the football academy etc. Holiday Villages are clearly more expensive for a reason so why should I take an inferior holiday.

The lady on the phone had obviously been on a course in dealing with difficult people on the telephone as she was very calm but getting more sarcastic as the call went on. I asked for her name and when I asked her for a manager's name if I was to get anywhere at all with my complaint said "oh do you now" which obviously angered me even more.

I asked if we would be compensated for accepting the later flights on 17th from Gatwick and the lady said no. To me this is unfair as the later time is totally inconveniencing us.

Does anyone think I should be given any compensation at all for the change in the plans which are not of my choice? I would have thought at least an upgrade on the seats on the plane to apologise for the change in time and location of our flights. I would never have booked the holiday had I have known they would cancel all Luton flights and the return flight landing at such a late time in the night/early morning.

Sorry for the long post I'm so angry and feel totally helpfulness in this situation. First Choice are impossible to speak to on the phone when you finally do get through and I found the whole manner of the lady on the telephone appalling and unhelpful.

Thank you for any replys and suggestions.