HOLD LUGGAGE: contents, allowances, excess baggage, Q&As - Page 10 - Flight Only / Airline and Airports, Holiday Forums

Re: HOLD LUGGAGE: contents, allowances, excess baggage, Q&As

joeseptuk

2009-06-12 15:40:04

laingy wrote:
BEWARE at manchester there scales were showing 2kg before we put any luggage on them so be extra careful,dont think by being 1 kg over they will let you off cos they wont!!!!!
laingy

Surely that cant be right, I would assume that they are wrong, if there scales show 2kg before puting suitcase on, and my case is just under 20kg, plus I have paid for an extra 5kg on top of the 15 kg airtours gave me. So if it finally weighs inat 22kg and then they try to charge me, i think I would be refusing,and I think I would be giving trading standard a phone call

K&R

2009-07-05 07:26:25

Re: HOLD LUGGAGE: contents, allowances, excess baggage, Q&As

we have just collected our tickets from first choice...

it says baggage allowance 25kg...and we did pay extra when booking it last year......

so, have we got 20kg suitcase, and 5 kg handluggage?

or.....

25kg for checked in baggage?

first choice have told me its 25kg suitcase, with no weight over 23kg....

friends have been told 20kg suitcase..and 5 kg hand luggage

help

i have posted this on the first choice section, and then seen this bit.....sorry if i have put it in the wrong place.

xx

Dazbo HT Mod

2009-07-05 07:45:44

Re: HOLD LUGGAGE: contents, allowances, excess baggage, Q&As

K&R ,

Airlines often use combined figures to make it look like they are being generous with their luggage allowances. 25kg = 20kg hold and 5kg hand luggage. If you are staying at a Premier hotel, your luggage allowance is increased to 23kg + 5kg hand luggage. As you mention, you are only permitted to check-in a suitcase up to 23kg for health and safety reasons. Suitcases weighing more than 23kg will be refused travel. If in doubt, give customer services a quick call to check.

Darren

dav

2009-07-05 09:23:04

Re: HOLD LUGGAGE: contents, allowances, excess baggage, Q&As

I asked a similar question a while ago but never received an answer,just wondering if anyone can help with this

dav wrote:
Guys,I have a question which has probably been asked a thousand times but doing a search hasn't given me an answer.I have booked short haul flights only from Thomas Cook website(not Flythomascook).Before hitting the "BOOK NOW" button I checked the FAQ's regarding baggage allowance and it states that all flight only bookings from 4th March have 20kgs allowance,any bookings prior to this date will remain at 15kg. I am assuming(and hoping) that this means hold luggage allowance as I never got the option to buy an extra 5kgs during the booking procedure.Could someone please confirm.Thanks in advance,Dave.

The information on the emailed flight documents state 20kg allowance,same question, is that hold or combined?I'm making an "educated" guess that 15kg allowance is 15kg hold,not 5kg hand and 10kg hold.

Dazbo HT Mod

2009-07-05 09:30:42

Re: HOLD LUGGAGE: contents, allowances, excess baggage, Q&As

dav,

The standard allowance with Thomas Cook is 15kg hold and 5kg hand luggage (20kg combined). Refer to the Thomas Cook thread for more details.

Darren

dav

2009-07-05 09:34:40

Re: HOLD LUGGAGE: contents, allowances, excess baggage, Q&As

Darren,so for a package holiday the allowance is 10kg hold and 5kg hand luggage?

Aslemma

2009-07-05 09:37:24

Re: HOLD LUGGAGE: contents, allowances, excess baggage, Q&As

The 20kg is the combined weight - 15kg hold and 5kg hand luggage. They also state that only one piece of hand luggage is allowed and everything carried must fit inside it. That said, going through Stansted in April I was carrying my handbag as well in order to have my passport handy and at no time was I told to put it in my holdall.

dav

2009-07-05 09:43:17

Re: HOLD LUGGAGE: contents, allowances, excess baggage, Q&As

The bold type in my original question were the words(nearly) taken from TC's FAQ section.If you are saying my allowance (20kg) is15+5,what does the 15kg allowance equate to?

shirley h

2009-07-05 09:51:55

Re: HOLD LUGGAGE: contents, allowances, excess baggage, Q&As

According to the TC website the maximum weight for any one item of hold luggage is 30kgs.

Dazbo HT Mod

2009-07-05 09:55:18

Re: HOLD LUGGAGE: contents, allowances, excess baggage, Q&As

dav,

The 15kg is 15kg of hold / checked-in luggage. The hand luggage is seperate. Where did you get that quote from? There was a change in luggage allowances a while ago when it was reduced from 20kg to 15kg (hold). If you're on a package holiday, everything will be printed on your tickets when you get them, but it'll be 15kg hold and 5kg hand luggage (total 20kg). You have the option of paying for an additional 5kg hold luggage if you wish.

Darren

dav

2009-07-05 10:06:14

Re: HOLD LUGGAGE: contents, allowances, excess baggage, Q&As

Darren,maybe I wasn't clear on my original post but I said short haul flights only.I'm pretty sure that we have 20kg hold allowance but I'm just not sure about the terminology.I'll just assume we are 20kg and worry about the consequences should they arise.The quote was from Thomas Cook's FAQ section.

Dazbo HT Mod

2009-07-05 10:34:21

Re: HOLD LUGGAGE: contents, allowances, excess baggage, Q&As

dav,

Sorry, I thought you said you were on a package deal. In that case, flight only comes with hand luggage only, 5kg. If you want to take checked-in luggage, that's at additional cost (£16 return i think it is currently). As you are paying for bags, you are entitled to 20kg of checked-in luggage, along with 5kg of hand luggage.

Darren

dav

2009-07-05 10:45:11

Re: HOLD LUGGAGE: contents, allowances, excess baggage, Q&As

ok,thanks everyone.For those in the know it's probably quite straight forward but for me,some of the wording can be a bit confusing. :duh

Dazbo HT Mod

2009-07-05 10:49:24

Re: HOLD LUGGAGE: contents, allowances, excess baggage, Q&As

dav wrote:
For those in the know it's probably quite straight forward but for me, some of the wording can be a bit confusing

Don't worry, it's far from straight forward and is continually changing and very confusing! Thomas Cook is a classic example. You can be on the same flight as others who've booked on package deal and they can have two different baggage limits. TCX package customers have 15kg hold allowance while Direct Holidays have 20kg, and flight only nothing unless they pay the £16 return for 20kg hold alowance. All very confusing!

Darren

K&R

2009-07-05 12:36:02

Re: HOLD LUGGAGE: contents, allowances, excess baggage, Q&As

thanks for the quick reply Darren, think i will give them a call to make sure as we have been told different things

K&R

2009-07-05 16:48:02

Re: HOLD LUGGAGE: contents, allowances, excess baggage, Q&As

first choice have confirmed it is the suitcase weight that we have printed in the tickets....

so, 25 kg, in suitcase weight......

thanks

sw4hb

2009-07-08 09:13:47

luggage allowance

hi

we are family of 5 travelling (to DR) and will be using 3 suitcases.. according to direct holidays we have 20kg luggage allowance.
is it okay to use the allowance over the 3 cases

I know this sounds a really thick just dont want to get caught out at the airport is there a limit to what a suitcase should be ie to protect the baggage handlers.

thanks

juby 5

2009-07-08 09:34:46

Re: luggage allowance

Hi, I think 32kg is the absolute maximum for one case, am sure someone will correct me on that one if I'm wrong !

Helen T

2009-07-08 09:43:09

Re: luggage allowance

That's right Juby - but that's one heavy case!

Angie34

2009-07-08 10:19:09

Re: luggage allowance

sw4hb,

Here is a link for Direct Holidays baggage allowance.

http://www.directholidays.co.uk/AniteNextPage.asp?p=EXTRAINFO_61773

juby5 & Helen T

The limit is 30kg maximun per case.

Angie.

Flight Only / Airline and Airports

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