hi,just looking for a bit of advice.booked holiday through my local thomas cook shop 5 weeks ago,i have their receipt but no confirmation from olympic.going in 4 weeks and i think i should have something by now.olympic say i should have received confirmation within 10 days but thomas cook say olympic send by post thats why its taking so long.royal mail are not that bad surely. whichever group i ask they pass me to the other. any advice would be appreciated.
kind regards ,sandra.
I'm pretty sure that other members will be able to assist you.
Anyway, the point I'm trying to make is, I'm sure it will be ok. Like the last poster said, ring the airline and see if your name is on the passenger list. I am sure it will be ok though.
Denny
As soon as you pay any money, it must give you a special "ATOL Receipt".
An ATOL Receipt gives the name of the licensed firm you're booked with, and its ATOL Number. It must honour your booking even if the agent goes out of business. And if it goes bust itself, you'll be protected by ATOL.
I can't do links because I'm new but here
- so look on the caa website
caa dot co dot uk - click on ATOL and follow FAQS
_________
The exceptions to the "Ticket or ATOL" rule are -
* It doesn't apply if you book direct with an airline, rather than with a travel firm - your booking won't be ATOL protected.
* If you book from outside the UK, you probably won't be ATOL protected.
* If you buy a scheduled airline ticket from a travel agent that is part of a chain, there may be a short delay while it obtains your ticket from a central office, and there is a legal dispensation allowing it to do this. This doesn't apply to discounted tickets or packages.
sandrax
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