hi
glad to be of service
Hotels bad points, erm..... I was a bit dissapointed when i went as a few of the bars wernt open

. The bar at Saturno wasnt open until late sometimes not at all so residents had to go to the Marte hotel. This was rather annoying as it was quite busy. I myself was in Saturno. I did find loads of kids running around this hotel too.

I know kids are kids- i took my boys with me, but no1 seemed to keep the kids under control. In all the times i have been, i have never once heard or seen staff telling the children off. People were complaining about spitting over balconies, so be aware. Lifts in Saturno, there are 3. 1 of which broke down every day. Cant comment on the Jupiter ones. They didnt seem as busy, think they have more lifts.
Air conditioning was perfect. Mine was on literally 24/7. They give you two cards. 1 of mine stayed in the electricity point. A must for when you get back in.
One thing i was let down on this year was the entertainment. I am assuming its because it was slightly out of season. I have been in June, July and September and never known the entertainment so.... There was plenty going on but it was all aimed for children.
Be prepared to queue for drinks, on a nightime especially. They stopped at around ten 2 twelve. A bit of a let down if you thought you was gonna get the last one in before twelve. Queues unreal as you can imagine! It gets worse in main season. Patience is a virtue- yea whatever!!
I did have a problem one night. We got back to our room to find the bathroom crawling with ants. The rim of the bath was actually moving! I went and complained and i was escorted back up to my room by a lovely Spanish bloke and sum ant killer. He sorted out my problem, but 2 days after found another in the sleeping area. Loads of cracks around for ants to breed.
Thats it i think! Theres nothing honestly bad about the complex. I Like it that much have come back again and again. I know the Staff are friendly. They work extremly hard, always cleaning. I have never seen staff like it!
I think you will enjoy it. Theres loads for kids to do. Theres a kiddy park and a fun area with bouncing castle, big trampolinesand amusements (payable) Bikes for adults and kids(some are a rust bucket mind!)
I cant think of any other differences in hotel since i went two years ago, apart from the new leisure river and extra pool. They knocked down one of the bars to accomodate for it.
If you wanna know anything else, just ask!
Maria
ps can i come lol