Hi booked our hotel early last year for our holiday this year through a third party. Got the email confirmation showing the price etc we had to pay. Have again looked up just to see what the price is now and it is double!!!!!
When we get to the hotel can they refuse to give us a room based on the fact that the original quote might be wrong or can they actually ask us to cough up the remaining amount at the end. Thought we had got a good deal but now I am a bit unsure.
Any help would be appreciated.
Gail.
xx
Prices do fluctuate, but double I can only imagine that your original booking is your "contract" with them, but it would do no harm e-mailing them to confirm.
Best of luck,
Robby
When you say you booked through a third party - do you mean a travel agent or tour operator - if so, you'll have a confirmation with terms and conditions. If you booked somewhere else - with no t&cs - then it might be different.
Gail the hotel won't even see how much you paid for your holiday. The third party you booked through will tell the hotel your names etc before you get there, and your rooms will be allocated according to how many people you've booked for.
Elaine, not all hotels are paid for in advance. I booked two last year which I paid on departure (1 agency & 1 direct).
Good point Robby,
If the hotel has to honour that amount great but I don't know who the contract would be with if there is a dispute and we end up stuck!
Gail
The prices do vary with this company, their discount percentages change all the time, but your booking will be as stated on your voucher.
I understand your anxiety, but don't worry.
Robby
Thanks Robby I feel much better now. Just felt a bit worried now that the prices are double and thought Active had quoted me incorrectly but I will now relax and enjoy
Post a Reply
Please sign in or register an account to reply to this post.
Similar Topics
-
Hotel Booked - Now Price Significantly Lower
Posted by Stack in DIY Holidays
-
holiday price cheaper than when booked!!
Posted by xsunseasandx in Holiday Complaints
-
price of mexico holiday now less than when I booked
Posted by super_jan in Caribbean Discussion Forum
-
Brochure price vs actual price (a warning)
Posted by Safari Girl in Tour Operators and Travel Agents
-
Hesperia Hotel price challenge
Posted by paully in DIY Holidays