Hi Sue ,im not sure, the email states the building work is next to the pelicanos, i have copy of email will try and post it to let you see.
11 June 2011
Thank you for booking with Direct Holidays.
We write concerning your forthcoming holiday to Benidorm. As indicated in our booking conditions, building
work may happen, even in well established resorts and this is the reason for writing to you.
The information we have received from our overseas team is that a new development has started close to
the Sol Ocas/Pelicanos
Renovation work is taking place to the hotel adjacent to the Sol Ocas/Pelicanos. The work is currently
taking place within the hotel grounds to the outdoor areas. Due to the nature of the renovation noise and
visual disturbance will be experienced, particularly in areas within a close proximity of the works. The
hotelier remains committed to ensuring all guests have an enjoyable stay.
As we are sure you will understand, the nature of the building activity means the situation can change on
an almost daily basis. We can therefore only report on the situation as it currently exists. If, however, the
circumstances change to any great degree, you can be assured we will contact you again.
We remain confident that your chosen accommodation will continue to provide you with an enjoyable and
satisfying holiday and we are equally confident you will want to continue with your holiday plans. However,
it is only fair to remind you that, should you wish, you may change your accommodation without paying the
applicable administration fees (subject to availability and receiving or paying any difference in cost).
What do you need to do next?
If the holiday is no longer suitable to your requirements, subject to availability and payment of any
difference/reduction in cost, we will be able to search for further alternatives and amend the details of your
holiday.
If you wish to continue with your holiday, no action from you is required. Your tickets and invoice will be
sent to you in due course.
Should you require any assistance, please do not hesitate to contact our Pre-Departure Services Team