Holiday Complaints

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I think you will find the brochure price is just really a guide and the proper price will be at the time of booking, as prices change all the time.
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Although it might not be relevant in your case, brochures can be written 18 -24 months before you actually travel, so flight price changes, fuel price changes, and most pertinently, exchange rate changes can vastly inflate / deflate a price of a holiday in a brochure over time. Thus brochures should (and I havn't seen one that hasn't) say that your actual price will be the one quoted upon your enquiry. Big Tour Operators with more control over thinsgs (i.e. they own the airline) should minimise changes.

But if you're going somewhere that operates in US$, they should be offering you holidays cheaper than what's in the brochure! :D
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Thanks guys for the advice.

The thing that is really frustrating is the £300 price difference on the brochure price so to me the price stated is not even a guide. I am aware that the prices can vary however this is not even in line with the economy and the brochure price is a flat rate not including all flight supps, meals etc.
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If you feel that the "mistake" is a deliberate attempt to mislead then you can complain here

http://www.asa.org.uk/asa/

During my years in business I spent many hours proof reading proposed adverts - It could be a genuine error. They do happen.

fwh
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Check the spine of the brochure. What edition is it?

The company I work for are now on 3rd edition, so a 1st or 2nd edition brochure will be out of date.

Also, Thomsons booking terms & conditions state that they reserve the right to change prices.

Think this is a non starter. Plenty of other TO's around who will be glad to take your money and give you just as good if not better holiday that Thomson.

Louise
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Unfortunetly I only get brochures to read up on hotels now,you cant work out a price and go and book a holiday now,we booked a holiday to Tunisia for this October,next day it had up nearly £200 each,now come on isnt that ridiculous,that was with Thomsons.
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