Hello all,
Well I figure some of the people on this site are going to hate me for what Im about to write, but I am just giving my honest opinion, For all the people who have never been to Sharm before please dont worry, and my advice to you is to go and enjoy your holiday and make your own mind up. We have been to places before that have had terrible reviews and Iv spent the best part of 6 months beforehand fretting about it only to find out when we got there that everything was fine and we loved the place.
So here goes,
Left for Sharm on 2nd June for 2 weeks AI at the Dreams Beach resort. Flight was on time and uneventful. Just before landing the cabin crew announced that when we get off the plane to make sure we have our passports, immigration cards and $18 for a visa.
After a short bus trip we are hearded into a Thomas cook que and told to stand in line with documents ready. I asked the rep what we were standind in line for to which he replied Visa! Visa! Visa! I told him we didnt need one we were Sinai only, he insisted that yes we do and to stand in line, again I said WE DONT NEED A VISA SINAI ONLY and flipped my passport to the taba stamp from our last visit. People in the line started asking why we didnt need a visa and as I started to tell them we were yanked out of the line and taken to passpoert control where we got pushed to the front by the rep and had our passports stamped and out the other side in a flash. Guess they didnt want everyone else on the flight refusing to buy Visas.
Waited over an hour for our luggage and then ran the gauntlet between terminal buliding and coaches hanging onto our suitcases like grim death while porters tried pulling them off us. A brief 15min drive and we were at the Dreams Beach.
Check in was chaotic, people arriving, people leaving, luggage everywhere. Finally got our key (yes and old fashioned yale lock key not the credit card type) and found our room. All rooms are in blocks (clusters) and there are an awful lot of them. The place didnt look how I anticipated, It was very much like a 1950's holiday camp. Paint and plaster peeling off walls, paths dirty with spilt paint and bird muck.
Got into the room (ground floor) took one look and just burst into tears. The room was tiny, 4 beds rammed next to each other with no space in between, so we were all effectivley sleeping in one big bed. Place didnt just look tired and frayed at the edges it looked down right desperate. The mini bar didnt work and neither did the t.v. although there were 4 of us we only had 2 bath towels in the bathroom. the hot water didnt work. The view from our balcony was the back end of another cluster of rooms and a bit of the car park. My husband was furious as he had ordered flowers chocolates and champagne to be in the room as a suprise for me on arrival but there was nothing.
We also discovered that we were going to be unable to sit on the balcony or leave the patio door open for more than 2mins or we were infested with ants. My husband had to get out of bed in the morning and kill the cockroaches first so the kids and I could get out of bed. How the hell Thomas cook get away with rating the hotel as 4+ star is beyond me.
We asked to move rooms but were told the hotel was full and they had nowhere to put us. Reported all the problems and were told someone would be along to fix them. After 4 days of reporting the same problems everyday the workmen eventually turned up.
The sunbed situation as I had read in previous posts was a joke (albeit not a funny one) beds crammed next to each other without and inch to spare like sardines. If you didnt get up at 7am to put your towels out then forget trying to get a bed for the rest of the day, and my idea of a holiday is NOT having to get up before 9am.
The pools were ok, heated and had a great waterslide which the kids loved. The only problem was the constant blasting of music all damn day. You couldnt sit peacefully and read a book, the noise was ridiclious. People were constantly walking round the pool hassling you to go on glass bottom boat trips, book the bedouin night, have a massage, I just felt like screaming leave me the hell alone.!
FOOD & DRINK - I never want to see pizza and chips again in my life. The pool bar served it every single day for lunch. And flan, lots of flan, lots and lots and lots of flan, I have nightmares about flan.
You could eat in the main buffet restraunt for lunch and have........pizza and chips. salad, and they had a pasta station which was really quite good so we ate there.
Evening buffet was repetative, rice, pasta, potatoes salad and flan. Not very nice at all. By far the best place to eat was the pool bar which transformed itself into an a al carte restraunt in the evening. We actually had some really good food there and it was nice to have waiter service and not fight your way through the cattle market.
Breakfast was ok, only 2 choices of pastries and 2 choices of bread. Yoghurt was not in individual pots but huge glass bowls. Fruit consisted of sliced oranges. The pancakes were made fresh and were delicious, they also had an egg station where you could get fresh made omelettes etc.
The hot snacks at night in the lobby were a joke, one small tray on anemic sausages and bread rolls but no butter. Dont waste your time.
STOMACH UPSETS - both my husband and I lost the last 4 days of our holiday due to mummy tummy, Immodium did nothing to ease it and we ended up paying £50 each for 4 days to have the doctor give us an injection. Thank god the kids didnt get it, and thank you Steve and Netty for taking our girls to the pool with you and to eat for the last 4 days and looking after them so well while we were stuck in the room sick.
Drinks - You could only have locally produced spirit which all tasted the same and all was like paint stripper. We stuck to the beer, which they pour from draught and serve in half pint plastic glasses, but they only half fill them. There was nowhere to sit in the evening and have a drink. The lobby bar was a joke, just a bar stuck in reception with only one poor guy serving and a que of 20 people waiting. It reminded me of an airport lounge. You couldnt use the pool bar as that was now a restraunt, and they had a terrace outside main restraunt with chairs tables and a singer but no bar. whats the point in that? The only place left to sit and have a beer was the bedouin tent which would have been great if they didnt turn it into a disco after 9pm and blast out gangsta rap till your eardrums burst. The coke etc the serve is like syrup. they dont have drink stations where you can go and help yourself, you have to que for everything.
Thomsons and Thomas cook ahve the monopoly on the hotel, it was 90% british, 5% german and a few dutch and italian. No russians thank god!
When I spoke to the rep about the visa situation in the airport and that they were wrong for making guests pay for visas that were un necarrsay the reply I got was, Well, if they havent got a visa they cant book trips, says it all in my opinion.
Near the end of the first week some friends we made told us they had been to the sister hotel( dreams vacation) and that it was quiet, no music blasting, loads of room loads of spare sunbeds and the food was much better. We spent the rest of the holiday using the facilities down there. I had read in a previous post that you cant use your all inclusive band down there but you can, we ate and drank there everyday and even got our pool towels from there.
SNORKELLING, this was one of the things that we had been most looking forward to and one of the things that dissapointed us the most. Not because the fish werent breathtakingly beautiful, but because of the destruction that people are causing to the very fragile enviroment. There is no control whatsoever about people in the water, people were swimming far to close to the reef, kicking off huge chunks of precious coral, feeding the fish with bread rolls, and basically having no respect for the delicate balance of their surroundings. Unless there is some form of regulation or conservation programme put in force then I believe the entire house reef will be dessimaited and dead within 5 years if things continue they way they are going.
Namma Bay - well what can I say? I guess I should start with the positives. There are some fab restraunts and I would recommend to people who dont know whether to go b&b or AI to go b&b and eat out everynight. We had a great meal at the chinese next to the hilton fayrouz ( we all really liked that hotel) we had a grat indian at the camel bar tandoori, the lebanese restraunt was good and we also ate at the buddah bar. ( beware in th budda bar that after 11.30pm they class it as a nightclub and drink prices double)
We also liked the beach front prom walk between the movenpick past the hilton and down to the marriot. It was peacful, we were never hassled down there and it was nice to stop off at all the different hotels for a look around and a drink along the way.
The strip itself was not for us at all, we were hassled all the time, and I often felt quite scared and intimmidated. The girls were terrified of going into shops after a bad experience of being dragged in one and then having the door locked behined us. they only let us out when my hubby came to find us and statred banging the door down. If it wasnt for the eastern music the smell of shisha and the extortionate drink prices you could be in benidorm. The building that is going on is on a vast scale, Im not sure how the infrastructure is going to support all the extra people. Russian prostitues and drug dealers were everywhere. my husband was offered women and drugs even with me and the kids standing there! The place was like a mini Vegas "wanabee"...... In the desert, full of neon ights, plastic palm trees and casinos. I bet within 2 years there is a hotel built in the shape of a pyramid and a shpinx. To be truthful I found the whole place to be tacky, But thats just my opinion, please dont hate me for it.
To top it all off on our last day at check out we were busy handing in room keys etc and the security guards took our luggage to a store room. It was then that I noticed he had also taken my hand luggage, I asked my hubby to get it back as it had passports etc in. When I opened the bag my purse was open and all the cash I had in it had been stolen. 200.00 LE and £120 sterling. The bag had only been out of mu site for less than 3mins. I was devastated. The hotel said they would search all the staff but did nothing to try and find my stolen money. My hubby insisted that they call the police and they refused. The thomson rep turned up and I told him what was going on and to my suprise he just waved a hand said no no no no need for poilce just fill this form out I will sign it and claim off your insurance when you get home. I had to hold my hubby back from almost killing him. I have never been so glad to get on a flight home in all my life. It has to be our worst holiday ever.
The sad thing was everyone on our coach was saying what an awful place it was and what a terrible time they had, they all left with such a negative view of Egypt and its people. Im so glad that we had such a wonderful time in Taba and had the benefit of knowing how great Egypt can be, how wonderful and kind the people are.
We will never go to Sharm again, its just not what were after in a holiday, but we will definatley return to Egypt, but we will stick to quiet places such as Taba or Soma bay. You live and learn as they say.
I have been as honest and objective as possible, and have tried my best to give the positives as well as the negatives, I have just written it as I found it, Im sure plenty of you will disagree with things I have said , and Im sure plenty of people loved the hotel and loved Sharm. So please dont hate me and chase me off this forum
Any specific questions dont hesitate to ask, I will try my best to answer them with an open mind an open heart and open eyes.
Nobody can disagree, this is what you experienced end of story.
I'm so sorry you had a terrible holiday, sounds a nightmare from beginning to end
I'm going to Sharm at the end of next month, if the FC reps try and bully me into buying a visa (I won't be travelling so won't need one) then God help them.
I hope you and your family recover and are able to put it behind you soon.
Philippa
sounds like a dreadful holiday. Nobody will "hate" you for your opinions- you did experience it. You should add a hotel review to the site- it will help others hopefully.
are needed to get an overall balance of a place.
we're going back to sharm in november and i think we'll have to make the most of it as i've read about changes that will start to happen next year. medot.xx
Gixer. what an aweful experience for you and your family. views like yours we're going back to sharm in november and i think we'll have to make the most of it as i've read about changes that will start to happen next year. medot.xx
Sorry to hear about your health problems in sharm, are you over it or still suffering?
Did you go in the hotel pool? I went in first day - wife did not - I ended up with more than a gyppy Tummy. I have only just finished a course of antibiotics and am still awaiting the results from doctors. Did you go with Thomas Cook? Who was your rep?
We were a few hotels over from Dreams, in the Club Fanara in May. Must say the staff at the hotel were great along with most of the facilities apart from the Management and the god awful rep (much too busy to help, plenty of time to sell excursions etc).
I would agree with you regarding the way anyone who ventures out of the hotel gets treated. We went on the FREE bus to Namma Bay and were dropped right into the lions den took half an hour to get out of the shop. That's the Egyptian way though, or so we are told; NO IT'S NOT because once you get off the main strip some of the shops are quite nice with no one dragging you off the street (these are the shops we spent our money in).
At least the security guys in our hotel were honest my wife lost her watch and they found it and returned it when we reported it to the receptionist.
Hey, what are NEEDED is balanced honest opinions on both side of the camp, what happened to you and your family (and us) may not happen to everyone. To those it does happen to the travel industry should sit-up and take note! It's very funny Thomas Cook says they NEVER get any complaints and we are the only ones. How strange!
we're going back to sharm in november and i think we'll have to make the most of it as i've read about changes that will start to happen next year. medot.xx
BTW Medot What have you heard?
After watching the build up to your previous holiday in Taba and hearing how much you enjoyed it, what a b*mmer to hear about your trip to Sharm!
You certainly shouldn't worry about making negative comments when you feel they are justified. Whilst we all realise that some people will love a particular hotel there will always be those who don't. It is very interesting to note your comments about the way Thomas Cook handled the visa situation and the theft of your money. I think both are unforgiveable!
Glad to hear it hasn't put you off Egypt altogether and that you would return to Taba. You should also try Nuweiba, you would love it there.
Kind regards,
Roger.
We travelled with Thomas Cook and our rep's name was Chris, I whole heartedly agree with your comment about the rep's being to busy to help beacused they are trying to sell their over priced trips.
When the rep was putting our complaint form back in his folder my husband said "Jeez, thats an awful lot of complaint forms youve got in there" at which point he proceeded to read them all out to us (57 in total) so much for privacy and professionalism, I have written to Thomas Cook about this already.
As for having money stolen, Im sure other people have had things go missing but didnt find out until they got home, I only found out because I sent my hubby to get my bag back.
I think the majority of people in the hotel got sick, the doctor must be making a fortune. Both hubby and me went to the doctors when we got home and have been given a course of antibiotics, we will have to wait 2 weeks for the test results. We are both still Sick and have been treated for dehydration. I havent eaten anything since monday and am still to scared to! Our doctor has advised us to eat 2 tablespoons of plain white steamed rice when we feel upto it. Hubby had that today at lunch but I couldnt face it. He seems ok so far, stomach cramps but not rolling round in agony.
Thanks to everyone who has left a kind message, the only response I was expecting was "we love Sharm and dont you dare say anything bad about the place now get the hell off our site" So Thanks once again xx
the news i've heard is on this post http://www.holidaytruths.co.uk/viewtopic.php?t=35864
its about a new "aqua park" being built. just how big its going to be i don't know but i can see more of this sort of thing to follow in the future.
medot.xx
I hope I dont offend too many british who like and respect spain, but over commercialisation is not helping Egypt, but I guess businesses will always value profit rather than people, which is a shame, since a lot of Egypt is still a lovely place to visit.
posts link) i am going cosidering booking hilton sharm dreams for next may and this will be a big factor in me going i hate animal cruelty and avoided dolphinella so i will absolutely die it i find a dolphin show at my hotel!!!!! any updates about it would be great
Sorry to hear you had a bad holiday. I went to Dream Beach for 2 weeks at the beginning of May we the 4 of us had a amazing time. Thought the food, drink and hotel was very good.
Russian prostitues and drug dealers were everywhere. my husband was offered women and drugs even with me and the kids standing there!
Where was this in Naama Bay?? In the square or at the top near Naama bay Hotel?
I did find reading that part strange because all the shop owners we met and had drinks with were great, and we never saw anyone risque, or coming up to us.
Has anyone else found Prostitutes and Drugs? I would have thought they would have been hung, so to speak.
With your shop experience and the drugs/prostitute did you mention it to the Tourist Police that walk up and down Naama Bay all the time, a married bloke with a Moushtash?
I hope next time your holiday improves, i loved it there, so much so, we are booking up the same hotel.
Good luck
The first time was when we were sitting having a shisha on the settes of Fawnees cafe just infront of the shopping mall, an egyption who called himself Ash (Ashref) who was highly educated and spoke several languages (his english was superb but with an american accent) he told us he was 37 and from Cairo origionally. By now we were quite used to people just stopping to talk to us or joining our table for no reason so we continued chatting for a while about Egypt, Sharm, Taba etc. The subject of Russians came up, at which point he turned to my husband and said I have 3 Russian girls working for me, would you like some business? He also told us that he has access to cocaine but that his client base for that is usually German tourists. Hash could be bought there and then off him for "asda price" He said his girls are always available and my hubby could find them by the cash point outside the bank next door to Pasha.
At which point I paid the check gave him a firm La shokran and left.
The second occasion was when my hubby went to the gents in the camel bar, an Italian guy in there introduced himself as Dino and asked if my hubby wanted to buy "powder" and that clean needles were no problem.
The next time we were in the bay was with the Taxi driver Mohammed that we used everyday, a great guy and a great friend, he took us down on his night off, this was the only time we didnt get any hassle was when we where walking around with him. He seemed to know everybody and had lots of cousins working there etc.
Ash came over to us again at the Fawnees cafe greeting us like long lost family, Mohammed gave him a few curt words in abrabic and Ash couldnt leave fast enough. Mohammed told us "he is bad man and I have told him to stay away from you my friends"
we also pointed out Dino to him who was hanging about ousite the Camel bar, mohammed told us Dino is well know and again to stay away, apparantly he is well known areound Sharm by the police but nobody does anything because his "big boss" is a VERY rich egyption from cairo who's main business is gun running. Weapons are traded on the black market and brought through Egypt to get them into Syria, Drugs are something he does "on the side"
None of this shocked me, it happens all over the world, money is money at the end of the day and in a big tourist resort like Sharm then drugs and prostitues can only be expected, just like anywere else.
I went to Rio last year and loved the hotel, nice beach and great food but you need to LOOK and see people rifling through bins, be aware that you don't wear anything expensive( including your wedding rings) and go past the favelas to see the extreme poverty. A friend of mine is looking into going to Brazil for voluntary work and I will certainly be supporting anything he gets involved in.
I got a bit carried away there but what I meant to say is that you have been enriched by your holiday, and I think you won't look back very negatively upon it- that is obvious from your post.
Re the kind messages, HT members usually do not shoot anyone down in flames( yes it does happen occasionally!!)
My son and his fiancee are in Sharm at the moment, though I don't know which hotel they are at. They have just phoned my daughter to say they have been extremely ill since the second day and think it was the food at the hotel. They wanted to come home but couldn't organise it and they are there for two weeks. They have had to pay £150 to move hotel and will be putting in a formal complaint on their return. They were so looking forward to their holiday. My daughter says she has heard of food poisoning in other hotels in Sharm recently.
I hope I havent put your family off to much or got them worried at all, there were people at the hotel who liked it and had a fantastic time, not everybodys experience was the same as ours.
I hope that by November things will be much quiter for them, the hotel was bursting at the seams when we were there. If they find the noise by the main pool to much then its well worth taking the walk down to Dreams Vacation. No music plenty of space, very relaxing. Its practically all Italian down there but they are all on HB so consequently the food tended to be of a much better quality. When people are paying up front for their lunch they are not going to accept slop, and you CAN use your AI wrist band down there.
Funny you should mention El Gouna, I have just been looking at the Sheraton Mirimar resort, I need to do a bit of research between there, Soma Bay and the new Movenpick at Taba, we are also seriously considering the Hilton Nuweiba. So much choice its so difficult trying to decide!
I hope your Family have a great time, I live by the rule of go and find out for yourself and draw your own conclusions, what is one mans poison is another mans paradise!
kindest Regards, Sam x
this question is really for EddieGremlin...you mentioned that you and your partner also suffered from stomach problems - which hotel did you stay at as you mentioned a couple, we are travelling to Club Fanara with 3 children and 1 OAP and am slightly worried about the pool re your comments...nothing worse than sick children on holidays - if there is an ongoing problem I would have no hesitation to rebook elsewhere,
Thanks
Oh no I am going to the exact same hotel with my two boys in 2 weeks I have read nothing but good reviews and this is the first bad one I've read but it sounds absolutely awful. I have been on all inclusive holidays before but this will be my first time in egypt. I hope I have a better time than what you did or they'll be hell to pay.
Often it is the hotel which can add that determining factor as to whether its a good or bad holiday.
I would def recommend stayinga the Four Seasons, Ritz or Hyatt, and wouldnt bother with any other Hotel
We had a bad experience but there were a lot of contributing factors.
We spoke to pleanty of people who liked the hotel and had a wonderful holiday, the place just wasnt our cup of tea, we prefer peace and quiet and utter relaxation when on holiday, and the constant noise of music and animation teams etc was just a bit to much for us, but plenty of people love that sort of thing on holiday, different horses for different courses as they say.
One important thing though is the fact that most people did get ill at some point during the holiday, my doctor has advised me since NEVER to eat rice from a buffet, apparantly its one of the worst things for nasty bacteria and food poisoning.
My kids didnt get sick once, but they didnt eat rice or chicken at all, they stuck to pasta, pizza etc.
One thing I can say is that I can highly recommend the pool bar for a meal in the evening, we didnt have one bad experience there.
If you like hustle and bustle, bars and nightlife then you will LOVE Namma bay.
Please look forward to your holiday, Im sure you will have a wonderful time, my intention when I wrote my report was not to cause anybody concern or alarm, but rather to give an account of our own personal experience.
The hotel and Resort in general was just not what we were after in a holiday, but everybodys prioritiess and preferences are different.
It will be interesting to read your trip report when you get back and compare the two!
Have a super time, Kindest regards, Sam
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