Hi all,
I have just got back from a 2 week holiday at Kerkennah (Hotel Grand) organised by Panorama.
There seemed to be very little recent info on this particular hotel/village before my departure so I thought someone may find it useful.
On the 28th July, after a 3 hour flight from Gatwick, we have arrived in Sfax where we were met by few Panorama representatives and directed to our coaches for transfer to the resort. Our luggage was taken care of from the moment we left the airport, we spent about 20 minutes on the coach and got on to the ferry for 1 hour 15 minute crossing to and then another 15 minutes on the coach to get to the hotel.
The ferry has a mini bar with soft drinks (we were offered a drink each for free), toilets, upper deck with benches and lower deck with places to sit. Not a luxorious ride but comfortable enough for just over an hour crossing.
The whole transfer from Sfax to the hotel took just over 2.5 hours but the time passed fast as most of the transfer time was spent on the ferry and only a total of 30 minutes on the coach (15 minutes from Sfax to ferry and another 15 from ferry to the hotel).
Still at the ferry we were given our room numbers and forms to fill in and hand over the the hotel reception staff.While on the coach we were told about the safety deposit boxes available to use free of charge through the hotel's "bank" at reception, meal times and all the other useful info.
At the hotel we were met by most of the staff waiting for ous outside the front door with drinks and big smiles - lovely.
The hotel Grand's accomodation consists of 3 separate building - blocks A, C and B and some "apartments/bungalows" which I never had the time to go and see so not able to comment on those.
Block A is the the left pf the reception/restaurant building, block C to the right, and block B further to the right.
All 3 blocks consist of ground and first floor acomodation - room and bathroom with a shower.
All rooms have big balconies and all rooms have sea view.
I was in block C and saw block B - they both have front and back entrance, the back will take you to the beach in 5 seconds :). Block A does not have beach right outside but is the closest to the pool/restaurant and all room also have see view.
Rooms are very basic (please remember this is a 2 star hotel so do not expect satin bedsheets and marble tiles ;)) - beds, dressing table with a mirror, bedside cabinets, build in wardrobes with shelves and hanging rail in the "hallway" between the room and the bathroom, bedside lamp, chair and tiled floor. Usual bathroom with toilet, wash basin and shower fixed to the wall (you can not "detach" the shower, it is fixed but I understand some rooms have bathrooms witha bath - those can be requested at the time of booking and i believe there is extra charge for this).
Rooms/bathrooms are cleaned every day and our beddng was also changed every day (!!!), excellent room maid service.
Small tip - the towels are collected in the morning and they do not come back till midday. I have learnt to "hide" one towel in the dressing table as some day wanted to have an extra shower between breakfast and lunch. The "hidden towel" came very handy on those occasions
- otherwise would have to wait for the new ones to arrive later on.
Breakfast was served between 6.30 and 9.30 am. Not sure about lunch as on half board and was having lunch somewhere else. Dinner between 7.30 and 9.30 pm. All guests have allocated table for the duration of all stay and if you start a bottle of wine one day and do not finish it, it will be kept for you for the next day (with your table number written on it). Again - excelent service.
Small note on people on half board - if yu decide to take lunch at the hotel's restaurant, it will be 10 dinar per person per day on a on/off basis but if you decide to upgrade to full board for a week (for example) - you can do it at the reception and then it will cost you only 6 dinar per person per day.
There is tea/coffe/juice free with breakfast. For drinks with lunch or evening meal you will have to pay extra. Lemon squash 1 dinar, coffee 2 dinar, fanta 1 dinar etc.
I have to say that after 2 weeks the breakfast got very boring, always the same selection - plain and chocolate crossaints, french bread, some "cake type of bread", butter, 2 jams (some dark variety ones, not my daughter's favourite strawberry ;)), 2-3 cereals, milk, tea, coffe, 2 choices of soft drink squash type, 2 eggs varieties (3 minute and 5 minute eggs LOL), fruits (melon and water melon).
Dinners were good, nice choice of meet/fish/salads/rice/potatoes/couscous/cakes etc.
Me and my daughter were mostly having lunch at the beach restaurant, part of the hotel complex (open air) where you can have pizza (margarita 5 dinnars), soft drinks at 1 dinnar, grilled fish (with chips and veggies) for 12 dinnars, ice cream for 1, 1.5 dinnars, various sea food dishes and sandwiches at reasonable prices.
There is also a beach bar and the regular bar serving soft and not so soft drinks all day till about 1am. Staying by the pool there are waiters running up and down every few minutes - very good service. Gold medal for Kamel, he had NEVER got an order wrong and tends to remember your choice after just one order (!!!). If you see him, please give him a hug from Anna and Monika - you can not miss him, tall big chap with glases and huge sense of humour
Please note there is no bar/waither service on the beach as such.
There are beach chairs and loungers for hire - you pay for those at the reception and show the receipt to the pool guys who will happily position your chosen bit of furniture wherever you want to have it. Please note there is not that many umbrellas by the pool so if you desperately want one, book your spot early. Beach chairs are 2 dinars per day, loungers at 4 dinars per day.
There is 3 pool guards by the pool, one of them always smiling Sam.. No matter how many times kids various ages pushed him into the pool - this guy was ALWAYS smiling. Excellent with the kids of all ages pushing them in/fishing them out of the pool (whatever was needed) and keeping all kids happy. Again - if you meet him, give him a hug from Anna and Monika please
You can hire pedalos or kayaks from the reception too. They are 10 dinars each per hour.
There is a "bank" at the reception too, open between 9am and 9pm - you can keep your valuables there in safety deposit boxes (free of charge) and change your money/travel cheues too.
My daughter is 14 and did not use one but I know there was a kids klub for 2 hours in the morning and 2 hours in the afternoon, split into 2 age groups and having the time of their lives with excellent kids reps girls, all kiddies loved them - Jenna and Joanne, congratulations for your patience.
The Reps had their official hours but did not mind anyone bothering them pretty much all day. How did they manage to do all they did and always have time for us and a big smile- I will never know
Please give Rachid and Marylin a HUGE hug from Anna and Monika if you see them.
On the first day, we had a metting with the reps and all the "trips people". Me and my daughter have decided to book all there was
so:
2 day Sahara trip - absolutelly excellent, fantastic driver and guide with incredible knowledge and great people skills. Please give Ibrahim (driver) and Nouredine (guide) big hug from Anna and Monika if you met them
This trip can not be covered "among others", it deserves a separate review really with its Sahara sunset camel ride, Salt Lake, Star Wars scenes, waterfalls, horse and carriage ride, Fatima's cave and 4 hours four wheel drive in the Atlas mountains... Absolutely amazing but please note early start (4.45 2 days in a row), and long periods on the coach may not be good for younger kids).
See Picnic - half a day on the boat with Freddie and his stories/cooking. Shallow water, kids were jumping off/ swimming around the boat while Freddie enternained guests with his stories and cooking skills
Village trip - with Ibrahim and Nouredine again. About 3-4 hours on the coach with Nourdine sharing his local knowledge with the guests. Seeing the mirrage on salt lake was great but may be a bit boring for younger kids.
Dolphin trip - long day going into deep waters and yes, we did see the dolphins
Great day out but I understand some people were not so happy. There was a nice English speaking guy called "Colombia" on the boat with us so we were kept happy but I understand if he is not around some guest were complaing about lack of guide when he is not around...
Ali Baba trip - we have booked this one with Sameer (you will find him and another guy called Saber - both with their horses and carriages outside the hotel's main gates).
You can spend about an hour or so at Ali Baba - it is a souvenir shop with a twist
Kids will love to walk around and plaing with the animals there (cats, dog, cameleons, turtles, guinea pigs) while you can sit down with a nice cup of tea in the lovely courtyard (nice and cool) and admire your purchases :). It takes about 15 minutes to get there by horse and carriage and costs about 8 dinar per person (return trip of course).
Sameer has a "farm" near the hotel where all the kids loved to go just to play with the animals (horses, dogs, camels, chickens, cats, sheep, goats - you name it, it will be there. Please note the animals are not kept in conditions our in UK are... They seem happy enough though.
You can book horse and carriage drives, camel and/or horse rides with Sameer. Camel/Horse rides are about 15 dinars per person for an hour ride. Sameer's camels/horses are very well behaved and there is usually him and another man handling them - enjoy
Again - please give Sameer a big hug from Anna and Monika when you meet him
There is a souvenir shop run by Suhil next to the hotel, he has a good selection of bits and pieces to take home and a lazy white and ginger cat called Scotch sleeping right outside.
What else?
Security is great - if you are travelling with the kids and looking for a place where you can really "let them loose", Kerkennah and Gand are definitely for you. Kids will love it and you will be able to really relax. Pool guys are great with the kids, security watches them too ( wanders on the beach late at night while parents are having a drink on the terrace are perfectly safe as any adult approaching kids will be "torchlighted" by security appearing out of nowhere :)), cars coming in and out of the hotel grounds are checked, taxis are booked through the reception (return trip to a cash machine in the capital Remla is 8 dinnars), see is very shallow and you can keep on walking and walking and walking in before you can try to swim - great from small kids of course.
Very limited entertainment - bingo, lucky 6, raffle, fakir show (fire and scorpio eating guy - pretty good), folklor night (this one none of the guests I spoke to liked but seem to be a tradition so.....), karaoke, kids disco and that is about it. Lots of people seemed to like going into "Residents Club" (about 20 minute walk) for some loud music and dance but can not comment as did not go there myself.
This is not a place for party loving people but great for the rest of us
Some people I spoke to have been staying in Grand for 15 years every summer (!!!).
My and my daughter definitely plan to keep on going back there too. Kids make friends very easily there
If anyone plans a holiday there mid July next year andhave kids around my daughters age (will be 15 next year) - please get in touch
Ach- almost forgotten... I have originally booked a week in Kerkennah and a week in Sousse but having such a good time in Kerkennah, we have decided to stay there for the second week and no regrets.
We both had absolutely amazing time
Hi to our bar table mates:
Anette, Kevin, Sue, Vic, Tom, Max, Louis, Kirsty and the girls, Fiona, Loyd and Brook, Keith and Janine, Tessa and Alan, Tara, Jess, Alice, Felicity, Elvin and all the others we have met :)
See you all again next year...
Special thanks and big hugs to Marylin and Rachid, Panorama Reps at Grand (Kerkennah) excellent service and loats of kisses on departure. Marylin escorted us the the airport and waited for the plane to take off......
Also big hugs to Kamel, Salim, Sameer, Sami (Andy), Ibrahim, Nouredine, Freddie, Columbia and everyone else - whos names I did not mention but whos smiling faces will always remember.
See you all next year
Anna and Monika