there is enough advice in this thread both common sense and para-legal PLEASE make sure you have read them
points to note
Do not accept any offer as final..tell them you accept it without prejudice and may make a further claim after legal advice
Get the name of the person you have spoken to ,write to FC reiterating you may take further action as discussed with your representative XXXYYYZZ (name of who you spoke to)
to turn the screws further threaten also to send a full dossier to the national press
REMEMBER you are not alone and as a member of HT you have access to free legal advice from a qualified solicitor
wizard
points to note
Do not accept any offer as final..tell them you accept it without prejudice and may make a further claim after legal advice
Get the name of the person you have spoken to ,write to FC reiterating you may take further action as discussed with your representative XXXYYYZZ (name of who you spoke to)
to turn the screws further threaten also to send a full dossier to the national press
REMEMBER you are not alone and as a member of HT you have access to free legal advice from a qualified solicitor
wizard
This information is for anybody like myself who was stupid enough to book for 2007 at KABC after having my holiday there in May 2006 cancelled!
I saw a post stating that KABC had been taken off sle by FC for 2007, so went on their website to check, and yes it has!
I have just phoned FC on the 0161 number and don't faint, but got through immediately!!! Spoke to a really helpful guy who informed me that the FC directors are currently in negotiations with the hotel etc, and they should be making a decision about the future of KABC for 2007 in the next 2 weeks. He said that they have taken the property off sale for damage limitation purposes so they are not selling a holiday that they cannot guarantee will be complete or indeed offered by FC in 2007 - what a novel idea FC!!!!!
When the decision has been made, FC will be calling all of next years victims to let them know the decision and possible options. Though as we all know, they're not too thorough at this calling customers process. I can either phone back end of next week to see what the latest is, or they are offering EVERYBODY who has booked for 2007 a free amendment i.e. swap your holiday for a different one and they won't charge you the admin fee. At the moment, however, they are not offering a full refund of the deposit and could not guarantee that this would be an option once the directors had made their decision.
Hope this helps any other idiots in same boat as me. I really hope everyone for 2006 manages to get a great alternative holiday that they really enjoy.
I saw a post stating that KABC had been taken off sle by FC for 2007, so went on their website to check, and yes it has!
I have just phoned FC on the 0161 number and don't faint, but got through immediately!!! Spoke to a really helpful guy who informed me that the FC directors are currently in negotiations with the hotel etc, and they should be making a decision about the future of KABC for 2007 in the next 2 weeks. He said that they have taken the property off sale for damage limitation purposes so they are not selling a holiday that they cannot guarantee will be complete or indeed offered by FC in 2007 - what a novel idea FC!!!!!
When the decision has been made, FC will be calling all of next years victims to let them know the decision and possible options. Though as we all know, they're not too thorough at this calling customers process. I can either phone back end of next week to see what the latest is, or they are offering EVERYBODY who has booked for 2007 a free amendment i.e. swap your holiday for a different one and they won't charge you the admin fee. At the moment, however, they are not offering a full refund of the deposit and could not guarantee that this would be an option once the directors had made their decision.
Hope this helps any other idiots in same boat as me. I really hope everyone for 2006 manages to get a great alternative holiday that they really enjoy.
what is the phone number to ring 
Gina are you thinking off getting a better deal with FC
As wizard says putting the screws in cos i think i might be letting them off to easy
As wizard says putting the screws in cos i think i might be letting them off to easy
Hi Woody
Well I too was a complete Idiot and booked for May 2007! so we will see if I hear anything. I didn't hear anything this year...I had to keep calling them!
Well I too was a complete Idiot and booked for May 2007! so we will see if I hear anything. I didn't hear anything this year...I had to keep calling them!
I was told to book this online and that they would refund, instead I phoned FC, guess what, they no longer do flights to Varna and they have to take the "error" off the website. They also said that they would now have to contact all the guests who have booked this hotel this way that they need to cancel and find an alternative! Here we go again...
Total Holiday Price £3441.48
(Excludes credit card charges if applicable)
YOUR HOLIDAY
Mon 21 Aug 2006
Manchester to Bulgaria
2 Weeks
2 Adults, 3 Children
PASSENGER DETAILS
Mr m. jones Adult
Mrs a. jones Adult
Miss c. jones 15
Miss c. jones 14
Mstr z. kennedy 8
Travel Insurance taken
FLIGHT DETAILS
Manchester Bulgaria (3hrs 30mins)
Manchester Varna
Mon 21 Aug 2006 Tue 05 Sep 2006
Check-in 18:35 Check-in 01:05
Departs: 20: 35 Departs: 03: 05
Arrives: 02:05 on Tue Arrives: 04:50
Airline: First Choice Airline: First Choice
Flight Number: FCA892 Flight Number: FCA893
Baggage Allowance: 20kg Baggage Allowance: 20kg
Pre-bookable seating selected
In-Flight Meals included
Travel Foundation Voluntary Contribution included
Return transfer from the airport to your accommodation
ACCOMMODATION DETAILS
Hotel Royal Park 4 Sun
in Elenite, Bulgaria for 2 Weeks
1 x Twin Room
Balcony, Private Bath, Sea View, Shower, Toilet
1 x Suite
Balcony, Private Bath, Sea View, Shower, Toilet
All Inclusive
1 x Late Checkout
Please note: Your accommodation rating is a First Choice sun rating
Total Holiday Price £3441.48
(Excludes credit card charges if applicable)
YOUR HOLIDAY
Mon 21 Aug 2006
Manchester to Bulgaria
2 Weeks
2 Adults, 3 Children
PASSENGER DETAILS
Mr m. jones Adult
Mrs a. jones Adult
Miss c. jones 15
Miss c. jones 14
Mstr z. kennedy 8
Travel Insurance taken
FLIGHT DETAILS
Manchester Bulgaria (3hrs 30mins)
Manchester Varna
Mon 21 Aug 2006 Tue 05 Sep 2006
Check-in 18:35 Check-in 01:05
Departs: 20: 35 Departs: 03: 05
Arrives: 02:05 on Tue Arrives: 04:50
Airline: First Choice Airline: First Choice
Flight Number: FCA892 Flight Number: FCA893
Baggage Allowance: 20kg Baggage Allowance: 20kg
Pre-bookable seating selected
In-Flight Meals included
Travel Foundation Voluntary Contribution included
Return transfer from the airport to your accommodation
ACCOMMODATION DETAILS
Hotel Royal Park 4 Sun
in Elenite, Bulgaria for 2 Weeks
1 x Twin Room
Balcony, Private Bath, Sea View, Shower, Toilet
1 x Suite
Balcony, Private Bath, Sea View, Shower, Toilet
All Inclusive
1 x Late Checkout
Please note: Your accommodation rating is a First Choice sun rating
God I have just spoken to the sites free solicitor. A bit different to what Trading Standards told me.
Woody all us idiots who booked for 2007 are stuck in a catch 22 situation.
Where as TS told me that an equal/alternative holiday should not cost us a penny more as FC are in breach of contact. The solicitor says this is not true as if we agree the swap We are then cancelling our contract with KABC and entering a new fresh contract at another location which may cost us more. Wec in doing this will be agreeing to break our contract!
The only way of not losing any money is to continue with the booking and hope that FC cancels it on our behalf where as then they will have to compensate us on top of our refund or an alternative accommodation.
It really stinks. They were not sure of this place going to be ready but continued to let people book. Thus forcing us to accept another holiday with them next year. FC possibly hoping to squeeze even more money out of us!
they have got us by the short and curlys. I am well p****D off
Woody all us idiots who booked for 2007 are stuck in a catch 22 situation.
Where as TS told me that an equal/alternative holiday should not cost us a penny more as FC are in breach of contact. The solicitor says this is not true as if we agree the swap We are then cancelling our contract with KABC and entering a new fresh contract at another location which may cost us more. Wec in doing this will be agreeing to break our contract!
The only way of not losing any money is to continue with the booking and hope that FC cancels it on our behalf where as then they will have to compensate us on top of our refund or an alternative accommodation.
It really stinks. They were not sure of this place going to be ready but continued to let people book. Thus forcing us to accept another holiday with them next year. FC possibly hoping to squeeze even more money out of us!
they have got us by the short and curlys. I am well p****D off
Sorry to hear how F/C have screwed everyone over.......im a "Corfu ABC" & "Kef ABC" survivor and we moved to egypt......
Its hotter than Greece I know but does have waterslides on site. Heres the link if anyone fancies it.......
http://tropicanahotels.com/en/azure/index.htm
Go to gallery and check out the pics........
Also.......
Kelly Marie.........
please look into Aqua Fantasy in Turkey properly as its not as all inc as it seems at first glance......
You get free access to the waterpark but you have to pay for everything once your in there! Also its open to the public and gets VERY VEY busy......
Just thought I would give you a heads up as we looked at this place too until we realized that it wasnt as "all in" as we hoped and its absolutely massive too!
Love Squeeky xxxxxxxxx
Its hotter than Greece I know but does have waterslides on site. Heres the link if anyone fancies it.......
http://tropicanahotels.com/en/azure/index.htm
Go to gallery and check out the pics........
Also.......
Kelly Marie.........
please look into Aqua Fantasy in Turkey properly as its not as all inc as it seems at first glance......
You get free access to the waterpark but you have to pay for everything once your in there! Also its open to the public and gets VERY VEY busy......
Just thought I would give you a heads up as we looked at this place too until we realized that it wasnt as "all in" as we hoped and its absolutely massive too!
Love Squeeky xxxxxxxxx
How do you book when you have to go through FC, and do they supply body armor in Egypt?
squeeky
My daughters friend went to that hotel last year. They had a fantastic time. Her grandad has told me a few times now to book it because it was that good.
It does look great. I'm sure you will love it.
My daughters friend went to that hotel last year. They had a fantastic time. Her grandad has told me a few times now to book it because it was that good.
It does look great. I'm sure you will love it.
Hi,
Now I am really confused. I was flying on the 19/7 and they announced that they were no longer taking people to the KABC. There, surely they are the ones who have cancelled the holiday not us.
So how is this not breach of contract. I am really annoyed that I had to use my compensation to put towards another holiday. Even though the same holiday in 2007 is actually cheaper than they were advertising for now.
I have spent 5 days and nights worrying and phoning F/C and have sent them a letter today telling the I intend to take them to court for the stress I am now under.
How can the solicitor say we are not eligable for anything it doesn't seem right.
Paula
Now I am really confused. I was flying on the 19/7 and they announced that they were no longer taking people to the KABC. There, surely they are the ones who have cancelled the holiday not us.
So how is this not breach of contract. I am really annoyed that I had to use my compensation to put towards another holiday. Even though the same holiday in 2007 is actually cheaper than they were advertising for now.
I have spent 5 days and nights worrying and phoning F/C and have sent them a letter today telling the I intend to take them to court for the stress I am now under.
How can the solicitor say we are not eligable for anything it doesn't seem right.
Paula
Hi Kelly
Thomsons have agreed to pay me all the money i paid for the original holiday in full. We are now just in dispute over the remainder of £777 compensation. F/C say they sent it to Thomsons and they say no they didn't it was sent direct to me from F/C.
They say I should sort that out with them. However, when I ring them they say Thomsons have got it and I should sort it out with them.
As you can see I had another lovely day on the phone!!!!!!!!!!!! I can't tell you how p............ss...ed off I am at the moment.
Thomsons have agreed to pay me all the money i paid for the original holiday in full. We are now just in dispute over the remainder of £777 compensation. F/C say they sent it to Thomsons and they say no they didn't it was sent direct to me from F/C.
They say I should sort that out with them. However, when I ring them they say Thomsons have got it and I should sort it out with them.
As you can see I had another lovely day on the phone!!!!!!!!!!!! I can't tell you how p............ss...ed off I am at the moment.
-
Edited by
paula3412
2006-07-05 16:52:46
Hi Kelly,
Can't you get through? Reading the post earlier if you do cancel and re book like us. You will not be able to get further compensation in the court. Which is outrageous, after the way we have been treated.
Can't you get through? Reading the post earlier if you do cancel and re book like us. You will not be able to get further compensation in the court. Which is outrageous, after the way we have been treated.
Paula
You have a case of she said....... he said........ she said..... he said..... and still get nowhere.
The nightmare continues for you and many others.
We have no idea where to go still!
You have a case of she said....... he said........ she said..... he said..... and still get nowhere.
The nightmare continues for you and many others.
We have no idea where to go still!
Kelly
Tell me about it my head is spinning and everytime the phones rings I jump out of my skin expecting it to be f/c or Thomsons. Then when its not I am dissapointed because there is still no resolve.
I should be looking forward to a fab holiday now, not whining about tour operators who I have to travel with. I am likely to punch the Rep if she tells us how good F/C are!!!!!!!!!!!!LOL
Tell me about it my head is spinning and everytime the phones rings I jump out of my skin expecting it to be f/c or Thomsons. Then when its not I am dissapointed because there is still no resolve.
I should be looking forward to a fab holiday now, not whining about tour operators who I have to travel with. I am likely to punch the Rep if she tells us how good F/C are!!!!!!!!!!!!LOL
Hi kellymarie we are booked for the Titanic Beach & Resort Hotel cant wait it's beautiful...here is a link to some great pix.....
http://www.tripadvisor.com/Hotel_Review-g297962-d600132-Reviews-Titanic_Beach_Resort_Hotel-Antalya.html
Leannec when are you going to the Titanic in AUG???
http://www.tripadvisor.com/Hotel_Review-g297962-d600132-Reviews-Titanic_Beach_Resort_Hotel-Antalya.html
Leannec when are you going to the Titanic in AUG???
Similar Topics