Hi Elisha & Paul ... I haven't heard that complex mentioned for a quite a while, I wonder if it is no longer widely available through the UK holiday market.
La Era Park is situated on Calle Verano, overlooking Parque De L'Aiguera. Facilities are limited, hence the rating. For example, there is no restaurant and the bar/snack area may only be opened during certain hours of the day.
The location is excellent, just on the edge of Benidorm Old Town and very convenient for the nightlife of the Levante area. It's on a bit of an incline and streets in the vicinity are very narrow, meaning that the complex cannot be accessed by tour operator's coaches. However, there is no problem for cars, taxis and minibuses.
Some of the higher floor apartments have excellent sea and old town views.
La Era Park website can be found
HERE.
David