We were on this flight, what a nightmare!! We eventually took of 27 hours late due to a fault on the plane. They had to send for a part from Bombay and when that arrived they discovered that they needed another part which had to be sent for from London. The worst thing was that we were not given much information from Monarch and there was no sign of a rep from them for the whole 27 hours. We were kept in the airport all morning then taken to a hotel for lunch which was very nice but slow to ferry all of the passengers there. Then we were led to believe that the plane had been fixed and we were flying at 6pm (due to fly at 9.30am) only to be told when we got to the airport to collect our luggage as we were staying another night in Goa. This was pot luck as some of the hotels we were sent to were an hour from the airport and full of cockroaches. One couple stayed in the staff quarters. Some people were lucky and were sent to a good hotel. When we eventually took off 27 hours late the captain informed us that we couldn't go via Bahrain due to high winds so we were redirected to Larnaca where we then spent another 3 and a half hours sitting around waiting for another crew to arrive from a hotel as our crew had done too many hours. There was nearly a riot on the plane as we had been told to get back on board before the new crew had arrived so we were sitting on the tarmac for another hour and a half. I don't think I will ever fly with Monarch charter flights again, the plane was ancient, still had ashtrays and big tv screens, even the announcement to extinguish cigarettes was still there. We eventually arrived in Manchester 33 hours late without even an apology from Monarch or any complimentary drinks.

Has anyone ever claimed compensation from Monarch for a delay and if so how do you go about it?