Alexandair (the airline that Olympic Holidays is using) is a sub-standard aircraft/airline. There are numerous points that I wish to raise and complain about regarding the airline.
1. The size of the aircraft was unsuitable for the length of the flight. This airline is obviously used for internal flights within Greece.
2. The staff did not speak English very well and it was difficult to understand them when they where giving the safety instructions and general information regarding the flight.
3. The meals that where provided by the airline where absolutely disgusting. I could not eat either of them. The meal on the outward flight consisted of about a tablespoon of rice and peas (mainly peas), two faggots and a stale bun with no butter. That was it, no dessert or drink. The return journey meal consisted of a rubber sausage, rubber egg and two mushrooms and again a stale bun with no butter. I could not eat either of these two meals. We had paid extra for these meals and to be quite honest I wouldn’t have given them to a dog.
4. There was no drinks trolley on the plane. You had a choice of warm water or Coca-Cola. The drinks were not in a bottle or can, the staff on the aircraft poured you a drink from a two litre bottle into a plastic cup. On the outbound journey the boiler was broken so no hot drinks were available. On the return journey the choice of drinks was again water, Coca-Cola and orange juice which was quite aptly named ‘Pea’.
5. There was no inflight entertainment, there was no television or radio and on a flight with a duration of three and a half hours this was unacceptable.
6. On the return journey half way through the flight the pilot informed us that 75 pieces of luggage had been left behind in Zante. One of our suitcases was one of those left behind.
7. On the return journey seats where not allocated to passengers which resulted in a free for all when getting a seat. On a flight that has no inflight entertainment the seats should be allocated.
8. The plane in general was below an even poor standard and it was totally inadequate and basic. Wen landing there was water running down the centre of the plane. The only good thing that I could say about the plane is that it landed.

If this is the standard of aircraft that Olympic Holidays think is acceptable and expect their customers to endure then I will not be booking with Olympic Holidays again and I would not recommend Olympic to family and friends.

The staff have been dimissive of our complaint and told us to take it up with Alexandair. We booked through Olympic Holidays therefore our complaint is with them.