In June I booked a holiday to Cyprus next October for myself, husband and Stepson.

The whole thing was a disaster from start to finish. We were in there about 2 hours waiting for the holiday to get booked, when the assistant booked it, it was booked departing from Newcastle instead of Manchester. So she told us to leave and she would send the forms out to us. I got a receipt for £100 deposit that I paid.

A couple of weeks later I received a letter saying that I was to pay £290 at the end of July. I went into First Choice and asked about it because I had been told nothing about this before. The girl that was there told me that it was always happening and asked me to sign some forms that I had not signed before because the booking was messed up. The girl in the Travel Agent told me not to sign the low deposit agreement and we did not have to pay this, as long as it was paid before the balance was due (which we would be ok). The Manager was there as well and was involved in this conversation.

Fast forward to this week and we have been bombarded with letters from First Choice about this, I don't mind paying the £290, but it is the principle of the matter.

I have tried to complain to First Choice in Carlisle, but all that they said was that they would take me to court if I did not pay the £290 before the 25th August now.

Surely if I have not signed anything, I should not have to be liable for the low deposit and I should be able to pay the full balance before it is due.

The thing that annoys me is that I was not told about this and if we had known about it, we would not have booked it because we have lots of other things going on at the moment, that is why we booked doing the £100 deposit so that we could just pay a bit monthly.

We have to go on this holiday, but I want to cancel this with First Choice, because I have never had such a bad service from a Travel Agent ever in my life

Maybe I am being unreasonable, but I don't think so

Thanks a lot