Hi Paul H, I sent this e-mail asking about the rooms : We have a holiday booked to your hotel from the 18th sept
for 2 weeks, as there are 2 adults and 3 children we have
booked interconnecting rooms. Whilst we are on our holiday
we will be celebrating our 10th wedding anniversary (26th
sept), Is it possible for us to upgrade our room to the
swim-up if you have interconnecting ones and depending on
the age resrictions, also is it possible to have flowers
and chocolates in our room on the day itself ? I think it
would be nice to mark the day with a few special treats!
and to surprise my husband ! could you let me know the
cost of any upgrade.I look forward to hearing from you
soon.
Ãâ€ÂßÃ'ðÇ
(I hope I got that right)
Thank you
This is the reply! :First I would like to thank you for choosing our Holiday Village for your
holiday destination.
Concerning your request below please note that now is too early for us to
confirm such requests as we do have a fixed number of the swim up rooms and
all of them are within First choice allocation so if you do need any upgrade
you have to contact us maximum 3 days prior to the arrival date.
For the Swim up rooms, Please note that the age restriction had been lifted
and the upgrade charge is US $ 30 Per room per night.
If you decided not to get the swim up room and want to be given a standard
rooms, please contact us two weeks prior to the arrival date and we will be
more than welcome to accommodate you in the best available rooms.
For the Flowers and Chocolate, you can contact our Guest relation while you
are on board and she will arrange every thing. For the flowers it will cost
200 LE (GBP 20) and a home made chocolate and wedding tart will be free as
compliment from the hotel for this special day.
If you still have any inquires please feel free to contact us.
Waiting to welcome you soon.
Thank You
The Hotel Management
I sent this back !! LOL ... Good evening all,
Thank you for your reply to my first e-mail. The e-mail
answered most of my requests and look forward to
contacting you shortly to book swim up rooms if
available. You did not confirm if the swim up rooms were
interconnecting or not?? this is a must for us as the
childern are to young to be in a different room.
Thank you for your gift of a chocolate tart to help us celebrate our
special day.
look forward to hearing from you soon,
and the reply was !!! .....Good morning Sir.
Yes, we do have interconnecting rooms.
Thank you
The Hotel Management
Louise
xx