quote from the Thomson website is
Premier & Premium Upgrade luggage allowanceEach customer is entitled to check-in allowance of 20kg and a maximum 7kg for hand baggage (max. dimensions: 55cm x 40cm x 20cm).
However on Firstchoise website it states
Customers choosing to book a Premium Seat (on selected flights) will enjoy an inclusive check in baggage allowance. Premium seats include a total of 30kg baggage allowance (a maximum of 23kg can be checked in to the hold and up to 7kg can be taken on board).
I have booked with Thomson for the hotel that im going to in the Dominican although Firstchoice do it for the same price but by doing that i have done myself out of 3kg!
Not too happy about that!
As I am travelling premium to Cuba in a few weeks I thought I found try to find out definitely about the luggage allowances.
This is the detailed reply I received from Thomsons.
Dear Ms D
Thank you for your email regarding the luggage allowance.
I can confirm that following a recent review of our baggage policy for all Thomson & First Choice bookings made after 16th December 2010 a new policy will be in place. This business decision has been made to move our allowances in line with other industry operators and ensure that we remain competitive whilst still offering excellent value. Less weight on the aircraft means less fuel usage, which will in turn lessen our impact on the environment which is also an important benefit.
These changes will come into affect for all customers who book a holiday from 16th December 2010 departing after 1st May 2011. Bookings that have been made prior to this date will remain unaffected and the original allowance will be honoured. Customers who have booked Thomson and First Choice standard packages, including splash and kids club products will now receive a hold luggage allowance of 15kg. Customers who have booked Premier holidays with First Choice and Thomson will now receive a luggage allowance of 20kg rather then 23kg and for customers who have booked from our Small and Friendly, Gold, Holiday Villages, Thomson Families, Chic and Unique, Simply, Thomson Villas & Pools, Faraway Shores, Florida and Tropical products will all remain unaffected and will receive a 20kg complimentary allowance. For customers who book premium seating on their flight they will still be entitled to a luggage allowance of 23kg.
Please can you supply your booking reference and I will check your allowance.
The option of purchasing additional baggage allowance is available to all customers, with prices starting from £15.00 for an additional 5kg. Your baggage allowance can be increased either at the time of booking or by contacting our Customer Support Team on 0844 871 0879 after you have made your booking.
Thomson and First Choice recognises that this change will come as a disappointment to some customers, however the reduction is necessary in order for the company to offer the best possible prices within an increasingly competitive marketplace.
Kind Regards
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