If it was a two week holiday, the way I see it is you have 8 days left so you should get at least half of what you paid back! Ok you still had the flights but that isn't the point. The flights is just a means to get you somewhere where you can enjoy your holiday!
Is none of this covered in your insurance?

If you intend taking your claim further don't cash the check.

Judith

I think that there is a calculation that is applied to holidays that covers two different elements, the transport, and the accommodation. Someone more up-to-date in travel trade practice may well be able to give more information about this, but as I recall, the flight element is more expensive than the accommodation. And so it might be that you are really only due to get 8/14ths of the accommodation sum at the most.

As regards the price paid for accommodation, don't forget that any holiday company making a block booking for rooms for a whole season will pay a darn sight less per room than you would if you just walked up to the hotel reception and booked a room on the spot. Also, 4* in different countries may mean something different to 4* in the UK or in the USA.

It may be that you are looking for more than an actual refund of monies paid ... in the form of compensation for a foreshortened holiday. This may require a different approach from simply being reimbursed by the tour operator, and may involve you taking action in the small claims court.

As Judith wisely suggests, if you are looking for more than the amount that was sent to you in the form of a cheque by Thomson, do not cash it.

Much as is doesn't seem a lot it is probably about right. As Alsacienne says, a tour operator won't pay the same rates as the man in the street. The flight is the biggest chunk of what you pay for a holiday.

Its a vicious circle , consumers want cheap prices ie Joe Bloggs wants his bargain holiday , they book with who ever the cheapest is (majority of the time) , so the tour operators in order to sell their holidays have to (reluctantly) reduce their prices in order to secure the booking to reach the quota for the rooms booked that season . So they bargain (for want of a better word) to get the cheapest rate for the hotel .
Like the previous posts they probably block buy and guarantee to the hotelier that they will fill a certain number of rooms for the whole season probably months and months in advance . So minus the cost of the flights , this amount will probably be right TBH .
Even at full price ie I would imagine you would have paid £600 ish per person at that time of year , where in the UK could you eat all you want and drink for that amount , so why do people expect to be able to do it on holiday ????

Well, you didn't mind paying what you would have thought was a good price at the time without a thought for what the TO might be paying the hotelier. Now you haven't got back as much as you thought you were going to get you complain that the TO is not paying the hotelier enough. You can't have your cake and eat it.

This happened to us. First Choice applied a 60/40 split to our holiday. We had 1 night of a 14 night holiday in a 5* hotel in Mexico before they flew us home. They said that 60% of our cost was for the flight and refunded us a proportion of the remaining 40%. I was not best pleased but a lawyer told us they could get away with this as we had used the flights.

Can you imagine that on a flight to the moon?
Sorry but the hotel on the moon only cost 10 euros (dollars probably) per night and you were there for 2 nights so thats a refund of 20 euros from the initial 1 million pound you paid! The rest of the cost was the flight!

what makes you think that rate is incorrect? you certainly wouldnt be able to eat and drink as much as you want for that rate here in the UK but Tunisa is realistic!

In some ways i agree with some of the points noted but! the point i was making was how little the hotels are getting, when we were sent home i was not looking for a refund of any kind because of the circumstances, this was not a cheap holiday it was not booked because it was cheep. Thomson charge £15 for an in flight meal but only give a hotel £13 per day for a client this is not only food and drink it as all the other amenities and also all of the staff ,heating lighting ect that has to be paid for. I personally would be more than glad to pay extra for a holiday if the hotel and its staff were getting the money, i will be returning to Tunisia and i guarantee the staff at this hotel will get the money I was refunded! Yes they say the calculation is done on a 60/40 split but! you could get a flight on the same plane on a flight only basis for £129 so by my calculation it is a 60/40 split but the wrong way.Travel operators have a job to do like everyone else but people doing a fair days work and providing a service should paid accordingly.

the hotel was happy with that rate otherwise they would not have signed the contract......they happy with that so why you making it in to an issue??? that rate is probably equivalent to £60 here in uk!!! sorry just not sure why you making this a big deal, you have got what you was owed, hotel was paid what they was owed....no problem?

Thomson will block book the hotel for the majority of the season and will book the rooms for a fraction of the price for which they would be available to a consumer.

Without sounding patronising you must be quite naive to think that Thomson will pay the hotel a king's ransom for the rooms. Western consumers want cheap holidays and in order to do that the tour operators will hammer down prices with their suppliers in order to get the consumer (you) the cheapest possible holiday whilst still making a healthy margin for the tour operator.

The tour operator makes a healthy profit and the suppliers and their staff struggle to get by. When a hotel goes bust because they are unable to get by another one springs up somewhere else and so the cycle continues. Unethical maybe, but that's big business for you.

Who do you think pays for your cheap holiday? Certainly not the tour operator or the travel agent. It's the local suppliers and their staff who have to work for a pittence.

But as I said, the hotels are happy to do that so again, not sure why you are wasting your time on this. It is not going to change just because you have voiced your personal opinion. The main point is you booked through the tour operator and not the hotel.