Holiday Complaints

Do you have a holiday complaint? For help and advice post in here.
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Mark/Busdriver

I am not stating that the airline should take any risk to passengers, crew or aircraft nor am I encouraging passengers so affected to necessarily claim compensation as that is a matter for the individual. I am merely clarifying what the law states on the subject under discussion about which a couple of posters on this thread have mis-stated the legal position.

If you want to debate the rights or wrongs of the legislation itself, I am happy to do so on a separate thread to this.
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The fact remains that the amount that you could potentially gain for the loss of one day's holiday is too little to make it worthwhile following any "legal" routes - and the TOs know that full well!!!! Consquently they will continue to stonewall as per my personal experience. :duh
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Original plane missing due to fault, replacement has to make emergency landing - one fault may be outside their control but there's a trend forming here.
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