Well we did it and it was brilliant! It in fact only takes a little over 9hrs - I had completely forgotten that Berlin would be an hour ahead of BST when calculating the journey time.
I am now an out and out fan of DBahn. The journey out was easy and the connections all went like clockwork - all three trains ran absolutely to time - the only hiccough was that the escalators up on to the platform at Brussels weren't working and we couldn't find an ordinary staircase to use unstead which meant chaos around the lifts. But that was as much down to down to passenger incompetence as anything else - word went around the milling crowd that the lift wasn't working either until the penny dropped that everybody thought somebody else was pushing the 'up' button and the reason the lift wasn't going anywhere was that nobody was asking it to
This meant that boarding the train to Cologne was a bit chaotic and in the crush my purse was lifted from my 'crossbody' bag. It was a strange incident - long story but it was quite quickly retrieved from the suspected pickpocket with nothing missing from it. I came to the conclusion that it was actually a botched attempt to try and get hold of any credit/debit cards for cloning so to be on the safe side I immediately cancelled all my cards before there would ahve been any chance to use the info to make purchases etc knowing that I had plenty of Euros in a separate purse that never left my possession and a friend who knew me well enough to lend me the money if I wanted to buy something expensive that I just couldn't do without from KaDeWe!
Coming back, our train from Berlin to Cologne was late - not by much but just enough to mean that by the time we'd battled the Friday evening rush hour crowds up onto our platform, we were just in time to see the train to Brussels pulling out dead on time. Asking the first person I could find in DBahn uniform what we should now do, we duly went to the Information/Travel Centre where initially the verbally very polite clerk made it clear by his body language that he thought the only reason we could possibly have missed the train was through our own incompetence - the explanation that our train from Berlin had been late was regarded with suspicion! Everything about him suggested that as far as he was concerned DBahn trains are never late! However, in a matter of moments his whole attitude changed - it looked as if something had flashed up on his computer screen that confirmed we were telling the truth. He immediatley scanned the barcode on our eTicket, stamped it 'Hop on the next train' (literally - he clearly had a choice of stamps in a number of languages), and printed out a new itinerary with all the details of the time of the Eurostar train from Brussels that we would now need to get as we would miss our connection there.
There was a bit of a kerfuffle on the Cologne/Brussels train with the train guards and other passengers that we recognised as having been on the same train from Berlin as us and this made my friend anxious when she heard them arguing about it. However, when it was our turn he just scanned the bar code on our ticket and moved on to the next person! Turned out that this was because we had done as we'd been told and gone to the Information Centre and hence our ticket had the magic 'Hop on the next train' stamp on it whereas many of the German passengers had done what I would do at home - just take check the destination board for the time of the next train and then get on it. Also, they knew that it would leave from the same platform that the train from Berlin had arrived at and just stayed put. Things fell into place then - and I was able to make sense of the argument in German that had been going on behind me and that I had only partially understood, The guard was making a fuss about tickets that were specifically for the ICE train but this was a Thalys train and the irate woman behind me insisting what difference did it make, they were all part of DBahn and this was only happening because the ICE from Berlin had been late. I also wondered whether the car code and scanner system meant that we appeared on his passenger manifest (because of something the clerk had done after scanning our ticket?) and she didn't? Either way, it made me decide that the DBahn system works best when you follow the system, do exactly as you are told - and if in doubt ask
By the time we got to the Eurostar terminal in Brussels everything was back on track (excuse the pun!) - they'd been informed by DBahn that we'd missed our connection Cologne and we'd already been booked on to the next train with new seat reservations etc. We were simply handed new boarding passes and ushered through security and on to our train. No fuss, no guards trying to tell us we were booked an a cheapo, non-transferable ticket and hence on the wrong train etc.
But there were lots of other things that impressed me about the whole experience compared to train travel in the UK - especially when you think how little it was costing us.
1) In most instances it takes me 7hrs to travel the approx 360 miles (as the crow flies) from home up here on the east coast of Scotland to central London (that's right, an average speed of barely over 50mph!) on the reasonably direct east coast rail line but it only took 9 hrs to travel the approx 600 miles (as the crow flies) from London to Berlin (an average of just over 65mph despite 2 connections). The trains weren't just faster, they were much smoother and more comfortable with roomier, reclining seats (that slide forward into your own legroom not backwards into the face of the passenger behind!). They were also absolutely spotless - even the Thalys train which was clearly made up of older rolling stock
2) There's more than enough luggage space on both the Eurostar and DBahn trains (both ICE and Thalys) so no cases blocking aisles and carriage vestibules etc.
3) The ICE trains have an excellent proper restaurant car open to all passengers (and not just 1st class ticket holders as on East Coast trains) with proper linen tables and cutlery etc and decent hot meals. We thought that around 28 Euros for a proper cooked main course, dessert, a couple of glasses of wine each and coffee was much better value than what a sandwich, a packet of crisps and a paper cup of instant coffee can cost on trains in the UK. A leisurely dinner on the Cologne/Berlin train on the way out and lunch on the way back was a really pleasant way of passing a couple of hours. And overall a far more pleasant dining experience than your average in-flight meal!
4) The legend on our seat reservation of 'Grosse Raum' only made sense once we on the ICE trains and realised that there are 'Kleine Raum' as well, ie separate, smaller glass walled compartments where you could see business people holding meetings on route as well as families with children and room for baby buggies etc where they could spread out a bit and not worry about the kids playing noisily or watching a DVD etc disturbing other passengers. And all right next to 2 spotless toilet cubicles and a separate baby change room. Having watched too many fraught Mums and Dads travelling with fretful children they were continually trying to 'shush' on trains up here in Scotland this summer I could only think 'Brilliant - how much easier must that make travelling as family?' I have no idea whether reserving one of these costs extra or how much if it does but I bet that it's worth every penny for a group of business colleagues travelling together or a family with young chidlren.
5) Every member of staff we had contact with immediately switched to speaking to us in English the moment they realised we were English. And as their English was much better than my German I was delighted to have this option. All the train announcements (from both the guards and and buffet/restaurant car staff) were in German, English and French. As were the leaflets on each seat setting out the trains full itinerary - including information on which platform any connecting trains would be leaving from. It made me realise on the train home from London back up to Scotland how difficult and uncomfortable train travel here in the UK probably is for non-English speaking tourists and especially so if they are used to the sort of service that DBahn provide.
So I would thoroughly recommend taking the train!
Berlin was amazing too but my lunch hour is up and I need to get back to doing some work! So a report on our time in Berlin itself to follow later but it probably makes more sense to post that in the 'City Breaks' forum.
SM