Has anybody cancelled the hotel with on the beach but retained the flights.
Booked to Spain and paid 1300 for the hotel. Stupidly then looked and found I could book the same room direct for 850. Obviously if the whole holiday is cancelled, and I have to buy flights again, there is no benefit.
However the cancellation costs appear to be used to pay for the flights. If the flights are still paid by on the beach then can I still use them ie Ryan air have been paid so can I still fly and book direct with the hotel after cancelling with on the beach?
Any advices welcome apart from next time look up the hotel direct first and just buy flights. I get it!
Hi Georgieboy OTB will have acted as agents & booked your holiday as 2 components, flight & hotel. So theoretically you should be able to cancel hotel booking but there will, no doubt be an admin charge.
Does your confirmation invoice break down the individual prices?
Does your confirmation invoice break down the individual prices?
Hi Glynis
yes, everything is fully costed out with cancellation fees etc.
I am just worried that if I press cancel and pay the cancel fees, on the beach will then cancel the hotel (which is what we want) but also the flights (which we don't want as we want to keep the flights).
yes, everything is fully costed out with cancellation fees etc.
I am just worried that if I press cancel and pay the cancel fees, on the beach will then cancel the hotel (which is what we want) but also the flights (which we don't want as we want to keep the flights).
If you are unsure then telephone them. Not everything has to be done online and you will have peace of mind.
Yes call them as Fwh has said. They now are in theory the package organiser under the new package travel directive regulations so have a duty to inform you of your cancellation terms. Glynis is right above but now they are the tour operator in affect so you must check what their terms are in cancellation of components.
-
Edited by
Lance Chambers
2018-08-30 12:40:23
Thanks everyone for your time.
Let us know how you get on & good luck 👍
Post a Reply
Please sign in or register an account to reply to this post.
Similar Topics
-
cancellation??
Posted by gramps in Thailand Discussion Forum
-
Cancellation?
Posted by dramaqueen in General Holiday Enquiries, Hints and Tips
-
help with cancellation
Posted by sarahloucan in Holiday Complaints
-
cancellation
Posted by ang64 in Greece - Corfu Discussion Forum
-
cancellation
Posted by eastender in Goa Discussion Forum