I recently stayed at the Tasia Maris hotel and booked, with the Thomson rep a trip called VIP cruise. We were lead to belive in the talk and by photos in the booklet that this catamaran would have a handful of people on it, we would be able to lay our towels on the netting and sunbathe and during the 3 stops we would be able to snorkel (with their equipment) and use canoes. Sounds like heaven doesnt it?
We got on the boat and all 8 spaces on netting were taken. There were 60 people in all on this boat with about 20 snorkel sets and 2 canoes. Needless to say not everyone got a turn. We still enjoyed the trip but at £60 each we would not have booked it if we had known.
We complained to the reps and they said they didnt feel they had misled us as they said limited number of people but didnt state a figure. We filled out a report form but have heard nothing.
Hope this helps anyone thinking of booking the trip
We used this company and went on the aqua fun trip - we had a brill time - when we went people took it in turns with the equipment - the staff were brilliant - couldnt do enough for everyone on board and the food was lovely - we enjoyed it all so much we did the same trip the following week.
Personally I think everyone knows its first come first 'to lie down' on this type of cruise - although your rep did seem to mislead you - hope you get a response from your travel company
Personally I think everyone knows its first come first 'to lie down' on this type of cruise - although your rep did seem to mislead you - hope you get a response from your travel company
Yes it was that one, but dont get me wrong I had no complaints about the boat or crew. If I hadnt been misled I would have booked the cheaper one and not the VIP plus we couldnt share as everyone that got a snorkle kept it with them and the rest of the guests on the boat (not british) were very rude. That is the other thing, we were led to believe it was a trip exclusive to thomson gold but it wasnt.
I wont let it put me off of booking again but I have learnt to ask more questions before booking it and that way wont have higher expectations.
Karen
I wont let it put me off of booking again but I have learnt to ask more questions before booking it and that way wont have higher expectations.
Karen
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