just an update ive rang trading standards who told me theres nothing they can do as this was booked with a company based in dublin , they have given me a european consumer contact number ive tried to ring but the office was closed so ive left my contact details on the answer machine so hopefully they will call me back soon, will let you know the outcome

forgot to say ive emailled them about another 3-4 times and they have ignored all my emails, which has really got my back up

ive had a phone call off european consumer they have asked me for all docs, proof of rental, recent invoice etc, so i emailled them all they requested and clearly explained the situation and my lack of response from tigercarrentals . ive had a reply back saying they are only a mediation body, and do not have any enforcement powers grr they have told me to contact the company direct and request an explanation of the charges which i have already done about 5 times, ive emailled them back again explaining again ive already tried this and getting no where, feel like im hitting my head up against a brick wall and this is probably why they havent bothered to reply knowing i cant do anything. i have asked european consumer if there is no trading standards or similar in dublin that would look at this website and im now awaiting a reply although i dont hold out any hope of resolving this

Contact the official tourist organisation in Dublin and explain your problem.

They should be able to point you in the right direction.

http://www.visitdublin.com/

Bad publicity such as this reflects back on them.

fwh