Not a complaint as such, but I need to know whether we are within our rights to request a refund of the money we paid for extra legroom.

We were on the flight TCX608L flying from Hurghada to Manchester on Friday 17th December. We had already purchased extra legroom seats on the outward bound flights with no problem but were told at time of booking that there were no legroom seats available on inbound. By pure spec when checking in, Rob asked and was told there were a few left to purchase at £30 each. We did this and were allocated 13 C & D.

This was where the trouble started. Throughout the flight, we were used as a shortcut too get to the toilets..a constant stream of people cutting through, kicking you, stepping over you..and the vast majority didn't even have the courtesy to apologise or say excuse me. People also decided to use our extra legroom bit as a place to stand whilst queuing for the toilets..including the delights of a man vomitting into a plastic carrier bag...not once but several times throughout the flight. The toilets were eventually closed by cabin crew as they became unfit for use..but people actually ignored this and still continued to use them and step over us, kick us and generally barge into us. Some people even glared at us as if it was our fault they had kicked us.
We couldn't sleep, relax or even eat our meal in peace. Why pay extra legroom if you are not going to get it?

The flight was due to land at manchester at 10pm, but literally as we were on our way down, they shut the airport and diverted us to Birmingham..but that is a different story and i am not going to complain about that, it is no-ones fault it was snowing.

We did mention our plight to the cabin crew, 2 of which could not be more helpful..and another who was ruder than the passengers who also seemed to use it as a short cut when ever she possibly could...without so much as a glance in our direction or even a word of courtesy.

Now of course I dont expect everything to run totally smoothly on a flight..but I do expect to be allowed to fly in peace..especially since we paid £60 for the privelige of extra room which not only was denied to us at every oppoprtunity but we had additional hassle as well.

I do have details for Thomas Cook to email them..but in reality, do I have any hope of getting any money back?