We are due to fly out to Spain on Saturday but preparing for the worst given the current 'ash' problem.

If our flight is cancelled Ryanair give you the option to get a refund or rebook on another flight that has availability.

Does anyone know, if you go for the rebooking option, if you then have to pay the difference in the costs from what you had booked and the revised booking ?

Has anybody rebooked due to weather related problems cancelling their original flight(s) - any issues or problems with doing this ?

Thanks Chris

TFS1,

You shouldn't have to pay anything for rebooking on to the next available flight when it's due to a cancellation.

Darren

Due to the current airspace closures resulting from volcanic ash, Ryanair has now cancelled all scheduled flights to/from the UK, Ireland, Denmark, Finland, Norway, Sweden, Belgium, Holland, Northern France, Northern Germany, Poland and the Baltic States until 1300hrs on Monday 19 April.

David

Rebooked on Friday evening, when our Saturday flight was cancelled, all done at no cost either to do it or due to flights increasing in price since we originally booked.

Current one way flight on Tuesday is now nearly £900 for the 4 of us travelling to sunny spain (hopefully!)

Chris

According to the Ryanair website updated at noon today, they intend to resume operating all their flights in Northern Europe (except flights between Ireland and the UK) from 05.00hrs Thurs 22nd April. All flights between Ireland and the UK (including domestic routes) will resume normal schedules again from 05.00hrs on Fri 23rd April.

How critical are the hand luggage measurements with Ryanair - I know the website states that the hand luggage carried on board should be no more than 55x40x20. My bag is within the length and width sizes but is 23cm deep -will this be allowed?

We had hand luggage that was about 1/2' too long and didn't quite fit the Stansted security case measuring 'cage' as we went through Security. They, Stansted security that is and not Ryanair. made us check it in as hold luggage.

The extra length in our case was the wheels which were part exposed (for wheeling !) and the other part in the body of the case.

The case checked out ok at the Ryanair desk as you drop the case into the measuring 'cage' but we later discovered that the wheels passed the lower framework. At Stansted security you lower cases in holding handle on the side. This showed it to be around 1/2 too long.

In your case maybe its a close call - are the sides of the cases flexible so it could squeeze into the Ryanair measuring cage ?

In my experience Ryanair staff at the gate only tend to only stop those that clearly are abusing the system. I think the penalty fee for excess sized baggage at the gate is around £35.

Chris

My bag is within the length and width sizes but is 23cm deep -will this be allowed?

I wouldn't chance it unless it is squishy and it won't be full so it stands a chance of you being able to squash it in. It also depends a lot on which airport it is. I haven't used Ryanair for some years because of their abominable attitude towards passengers with disabilities (and in particular the way they treated my Mum!) but at Liverpool the check-in staff ofr ryanair flights were very strict. I used to wonder whether they actually got commission on the basis of how many passengers they could charge extra to for checked-in baggage etc! And remember, as TFS1 says, any wheels and handles etc have to fit within the limits - if the actual case is the exact measurement but the wheels, handles and straps etc extend beyond it then officially it's too big.

SM

Thanks for your responses, we are flying from Stansted. I will remeasure the length and width, but if they are definately within size I think I may chance the depth as we will not have the case packed solid so hopefully there should be room for some 'squishing'!

I would still check just how 'squishable' it is! 3cms is more than an inch too big and even soft cases tend to have fairly rigid side panels to help them keep their shape.

SM

Sorry to be negative, but Ryanair are sticklers for handbaggage weights and sizes, and can even get you to confirm the sizing meets their rules before you board the plane by having a metal cage at the gate. Don't risk it, or have £30 ready in your pocket to hand over for it to go in the hold even at the gate!

I would say that you won't get away with 23cm.....
Just measured my wifes usual hand luggage bag and that is 21.5cm but has a 'slight squish' to get a tight fit in the cage.

Given the number of times I use Ryanair, I invested in a 19" Sub Zero G Trolley Case which were £25 at TG Hughes. Perfect fit in the cage and wieghs less than 2.0kg

John.

Thanks for your replies, I really appreciate them, I think that you are all right and that it would be best not to risk the 'squish' factor! Although you may feel you all answered negatively your response has been positive in helping me to decide.

Does anyone know any phone numbers for Ryan air. I,ve tried the ones on the website and can't get through to anybody. My sons flight has been cancelled due to the Ash clouud. Ihave transferred it till tomorrow but he is telling me they are being advised in there hotel to go to the airport anyway. The only thing is he has not much money left and i don't want him having to spend 30 euro to the airport and back again if it is ill advised information. He is supposed to fly from Palma to East midlands later today
Thanks

Maxine

I'm afraid not being able to talk to anyone is one of the perils of most low cost airlines (and many high cost one at the moment).

they are being advised

by who? Ryanair's own advice is very clear on their website, do not go to the airport if your flight is shown as cancelled on the their list. If you have already transferred him then there's no point in going out.

Just reps in the hotel. I have told him not to bother,but being young he thinks the reps know best.

I was stranded myself in Tenerife with Easy Jet, and saw first hand people trekking to the airport to no avail.