Hi All,
My Wife and I have dedicated some time to exploring more of the UK in the first half of 2009 (USA in August hopefully) and managed to get one of the Sun Holidays booked for £38 (just the two of us) purely as a base to seeing some of the surrounding areas.
Anyway, we got Summer Lodge just outside Newquay over Easter which is fine. When I got the invoice I was expecting to see the entertainment passes charge, but I was surprised to see a linen charge added of £25 for our 3 nights . Now, I was under the impression that you could take your own linen and avoid this charge, however the Sun have not been able to help and the Holiday Park has ignored emails and letters. There is a lot of talk on other forums about the Holiday Parks trying to recoup costs by adding items onto a Sun Holiday, making it not quite the bargain that it seems.
Has anybody got experience of this? Obviously, £25 isn't a great deal of money but when you've paid just £38 for the whole holiday comparatively it seems excessive, and something I want to avoid. In emails and letters to the Holiday Park I have requested a revised invoice but this has fallen on deaf ears. Would it be acceptable to send a cheque for the entertainment passes only and mention that we will bringing our own linen when paying? I really don't want to void the holiday by not paying in full.
Any thoughts?
Thanks
Ju
Cheers Luci, I have copied the text and added it to the Sun £9.50 thread. Can you leave this on here for a while though, just in case I get a response?
luci
I've always phoned up and cancelled our linen charge with no problem, and taken our own. On the letter you get from them, it has a payment telephone number, if you ring that and ask them to take off the linen charge, they will.
linen charge, no problem just phone the site you are going to, this number is on your confirmation letter and tell them you are bringing your own linen or send a cheque for passes etc and just deduct linen charge, we have had a least one sun holiday a year for the last 10 years and i have always taken my own
These a re still a real bargain. Saved about £80 on the price doing it via the sun. We usually take our own linen as well, so this keeps the cost down.
Hi suncatcher ... the original topic in General Holiday Enquiries is more active, you may attract a better response there:
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