Holiday Complaints

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In hindsight it is much easier and less hassle to ask friends for holiday or travel vouchers as gifts as you know straight away who has given them,Thomas Cook sell them as do most other travel agents.
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Joey,

You have paid the holiday now. It looks like Thomas Cook can now send you details of who has paid. I doubt there will be any offer of compensation and apologies are rarely forthcoming as imply guilt.

Put it behind you, take your future business elsewhere if that makes you feel better. Concentrate on what sounds like a fantastic honeymoon.

Have a good time.

Kind Regards
Stewart
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Without making myself too obvious I can state for a fact that the branch will be able to give you a list of all the card payments and the name of the cardholder. They just need to look in the payment history.
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Thats what I expected Laura but they said they don't keep those records. I think in reality when we asked it was a Monday evening at about 7.45 and they closed at 8pm. They probably wanted to get rid of us so they could go home rather than printing reams and reams of paper.

I'm going to try and forget it all now and start to look forward to it again! I've put another thread on asking if i should book ski passes and hire equipment there or here, and same for shows/helicopter trips in Vegas. Any ideas?
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Hi,

When we went to Vegas years ago ... we did a helicopter ride ... we booked beforehand ... but as far as I am concerned you should just be able to turn up & book .... see what prices you can get booking direct ... compared to using the TC shop.

Mark
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