Have just returned from the Beach Club and had a great time. We were all inclusive on this holiday. The weather was perfect. Very warm and sunny in the day but occasionally cooler in the evening, needing a light wrap or jacket if venturing out. Central heating was on from late evening and early morning but the room thermostat can be turned down if need be.
I have heard several times before that the hotel has had problems with a gastric type bug that affects some people but not others. I and my family did not have any problems when we last visited about 5 or 6 years or so ago and everything was fine for us but we did speak to one other in the hotel who was affected by the 'bug' but did not notice anyone else. In fact we were quite surprised when we saw a programme on tv shortly afterwards about the hotel and the bug and could not believe it was the same hotel we had stayed in.
On the most recent visit - from 25 October to 1 November - we overheard the maid talking on the corridor to the people in the room next to us and saying she hoped the wife was soon feeling better. My grandson became unwell on the 4th day of our holiday. He had just left the kids club and was saying how hungry he was then suddenly vomited! He was intermittently unwell for the rest of the day but by the following day, was back to normal. I do suspect that it may well have been the sun that contributed towards the illness as it was very hot and he did not have any other gastric symptoms at all.
The hotel was very clean and we noticed that there is a constant rolling programme for maintenance / domestic services.
The restaurant is open 08.00 - 10.30 for breakfast; 13.00 - 15.00 for lunch and 18.30 - 21.00 for dinner. The snack bar in the restaurant is open from 11.00 - 24.00. The food was perfectly fine with lots of choices. There is a separate pasta / pizza section, with freshly cooked items. In fact, there are several items freshly cooked at the buffet counters and all the trays are constantly replenished with fresh food. I am vegetarian and had no problems. Everyone who enters the restaurant is given a moist hand wipe but some guests played lip service to this or did not use at all. I think the hotel does lots to improve hygiene but poor personal hygiene standards of some of the guests impede their efforts in some instances. People watching is very enlightening!
The staff were mostly fine, especially once they got to know you. Ok, a couple were a bit more reserved at times but hey, I'm sure we all have 'could do better' days at work at times, I know that I do.
We arranged our own taxi transfer from Malaga airport and were quoted 18 euros when we asked for prices at the taxi stand outside the arrivals hall. We were happy to pay this as we had several cases and were at the hotel in next to no time. Interestingly, the return journey was 15 euros.
Hotel check in was quick and we got a room with a pool view which meant we had the sun all day. The lifts - there are four - are slow and small, but as we were on the second floor it was no hardship to use the stairs.
Internet access is available - not in the hotel but in the hairdressers section, which has 3 terminals. It costs 50 cents for 15 minutes. Downside is that the hairdressers is only open 10.00 - 13.00 and 15.00 - 17.00, closed on Sundays.
Room facilities - no drink making facilities were available but it is easy enough to access the Piano bar on the ground floor near the restaurant, open 09.00 - 24.00 and there is a pool side bar open during the day on the lower ground floor. The Magnum bar on the lower ground floor is open during the day and evenings too, with entertainment.
There is a variety of activities during the day, ie archery and rifle shooting to name a couple. I believe the inside pool is open from beginning November.
Every afternoon and evening, there is a video in the tv room behind reception.
We did not have a remote for the tv in our room but could easily change channels manually. English speaking channels are the usual Sky news and CNM but we could get BBC1 on channel 12 and 54 which was a refreshing change.
We booked hotel and flights independently but accessed the Thomson's welcome meeting and rep.One trip that the children enjoyed was to the Crocodile Park. We purchased tickets from the rep at the hotel, saving 50 cents each. He suggested that we got the local bus which stops outside the hotel entrance into Torremolinos centre at 1.05 euros each, then get a taxi for about 6 euros to the park. Instead, we got hotel reception to order a taxi for us, the fare being 8 euros. The return journey to Torremolinos centre, ordered by the very helpful reception at the Crocodile Park, was 6 euros. We then spent a few hours leisurely shopping before walking back to the hotel. It was a lovely day.
The Beach Club is a good 20 - 30 minutes walk from the centre but there is a bus stop right outside the hotel if anyone wants public transport. It does benefit from being just across the road from the beach and all the rooms I understand have a seaview.
The children loved this holiday and hotel and we will return, hopefully in the not too distant future.
Hope this is helpful to you.