Hi MilleMiglia ... in the Tenerife forum example which you mention, I did actually reply within 20 minutes of your enquiry. I explained that I had merged it with the Loro Parque topic in the hope of attracting the attention of anyone subscribed to the thread, who should then receive an email alerting them to your post. I also mentioned a post in the thread from just few months earlier, which was related to your question.
Chivas69, I know that you have a particular problem with merged topics and prefer to post new topics even when directly related discussions are already running on the same page, such as with the Kindles topic for example. That was merged because I felt there was no need for two Kindles discussions running in tandem in the same forum. You felt that your post wouldn't be seen, but members should easily find it via the new message icon or by using View New Posts. You also referred earlier in this thread to the Tenerife forum. Your enquiry about a bar had not attracted any views or responses, so I merged it with the Bars Q&As topic and bumped it to trigger emails to anyone subscribed to that thread. You voiced the usual annoyance about it being merged but you did attract a reply within a couple of hours so went back and edited out your compaint, replacing it with the word 'sorry'.
While some members may not like merging, it does have its advantages. As I mentioned, posting in an existing topic should trigger emails to anyone subscribed to that thread. Many of our established topics also sit very high in search engine rankings and new posts in those threads may also attract feedback from newbies searching via Google, who then register to join the discussion. New topics would not have that immediate advantage. But we also need to ensure that previous feedback from members is seen and used. It must be very annoying for members who spend time providing great feedback on their hotel, only for someone to come along a few weeks later and create a new topic asking for much of the information which has already been supplied. By merging those topics, members can take advantage of existing recent feedback while they wait for further input. In my personal opinion, it is better to have one 10 page topic about a hotel which contains lots of useful information, than to have ten 1 page topics which contain lots of unanswered posts because members understandably can't be bothered giving the same answers all of the time. Bear in mind too that the existing or original topic may also contain vital information about serious health or safety issues at specific hotels. I have come across cases where we have had new topics running in which members are discussing hairdryers or kettles in hotel bedrooms, totally oblivious to the main topic running about that hotel in which high instances of bugs and illnesses are being reported.
One of the things which might understandably bug members is if they feel their new topic has been merged with a very old or dormant topic from several years ago. But while the first post in that topic may be from a few years ago, the latest posts might be from recent days, weeks or months. Perhaps some members are using different display formats than others, hence they are not seeing the latest posts in a thread. No one needs to read several years of posts in a topic, they can just read the more recent stuff if they prefer. But the option is there if they want.
Just as a matter of interest, some members mention using the View New Posts function, others just keep refreshing the page to see if there are any new messages. But do many see or use the View Unanswered Posts function, which sometimes shows an alarming number of posts which have failed to attract any feedback ? Some of them may be statements rather than questions, and so no reply is required. Others might be questions already answered in previous topics and so members don't bother replying again. But there may be opportunities for members to provide their knowledge and expertise there too, so that those asking the questions don't need to go off to other sites.
David