47 Reviews
Traveller Rating
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Excellent17
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Very Good13
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Good11
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Average6
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The maids are there 7 days a week
The staff are very funny and entertaining
The food is really nice although they do have some weired things for breakfast!!!
The pool area was always cleaned.
The trips were amazing.
The only thing that was a down fall was that there was no fridge in our room. Only a few rooms had them so please ask for one when you book.
Also if you have to buy anything, like suntan lotion or shower gel the prices are ridiculous!!!! They try and charge
Travel operator: my travel
Would rate it a 2 star property.
The health and safety standards here are appalling been in hospital and been very ill because of food troubles here and still really ill the whole party is. So glad were home don
Travel operator: First Choice
The food was ok the first few days, then it was the same stuff everyday and not always cooked through. I ended up with a dodgy stomach for nearly the 2 weeks as did my husband and friends we had met.
The Italian rest, you had to be up at 6am in the morning to book it, unless you would miss out.
The drink, was rubbish, you didn't even get proper glasses even at night time, plastic cups that you would give to kids at a party, and for the cocktails they were a joke.
I also got bite alive with files from the bed, by the time I had to go home, I look like someone out a horror movie, still have scars on my legs from them.
At night there is nothing to do at all, it like a prison camp and if you head down to the plaza to the couple of pubs such as hemingways they just rip you off.
I would never go back or recommended, some honeymoon we had.
Travel operator: First Choice
We had a great time in fact we didn't want to come back the staff worked really hard to keep every one happy.
There was a good choice of food and drinks were all ways available. I would recommend this hotel to everyone.
Travel operator: first choice
From arriving to departing the whole experience was fantastic.
The trips provided were great especially the horse riding (when you've never been on one before)!
Punta Rusia is a must Paradise Island it is!
Only thing it would be aware of is Pina Colada natural laxative still feeling it now!
We stayed in Royale side which is worth it if you can as the reports from the Tropicale side wernt to good. Maid servuce 7 times a week and worth giving them a tip, Disco great for a few drunken laughs.
Will be returning for our honeymoon 2006.
Travel operator: First choice
At night there are a number of cats as well which enter the dining room. The only other thing is time share which can be a bit of a pain.
Travel operator: first choice
Lunch and evening meal.Plenty to choice from.Pork is very good.
There is also pizza in popeyes when buffet shut.
Italian-good. Make reservation as many times as you like.
Brazilian-Meat from skewers, but be prepared to wait for each one, whilst they carve for you. Rice, chips, salad.
24 hour snacks- hotdogs, burgers, meats,rolls, etc.
Overall we found the food very tasty.
Beach bar 12-3 food. Salads, barbeque. Drinks 10-5.
Drinks 24 hours in hotel, From by the adult pool.
Cleanliness-Rooms kept really clean, Staff always tidying up.
Location- 5 mins walk from beach, or catch the shuttle which is tractor driven. Plaza is about 10 mins away. Quite a pretty walk. There are also horse and carriages for a a fee.
Hotel staff- very pleasant and helpful. Lovely people.
Entertainment- I have given a 5* because they make so much effort. We only saw one show and you will appreciate how much effort goes into them plus the people are brilliant dancers.
We would definately return to this hotel, we think it was a lot better than we anticipated. Actually thinking of going back later in the year, and we dont usually do that. I must say also that we stayed in the Royale side which was a bit better than the Tropicale.
Travel operator: Thomas Cook
The food was tremendous. Lots of variety - typical international cuisine and more exotic and local dishes (try the Yucca plant for breakfast, it's good) - the hot food was hot and the cold food was cold. Hygiene was exemplary, all the serving staff wearing gloves and some wearing mouth masks. The Brazilian was a bit of a let down - food OK, little atmosphere - but the Italian was good.
The grounds are lovely and maintained constantly. The gardeners are at work all day and there are small armies of cleaners constantly raking, sweeping, washing pavements and generally keeping everything nice. And good views over the golf course.
Both pools are lovely and refreshing without being cold. The main pool area is lively and the adult
Travel operator: Airtours
The food was not cooked properly. The meats (chicken, steaks, burgers, etc) were burnt on the outside and raw/pink/blood on the inside. veg was rock hard as were bread and chips/potatoes. no deterrent was provided for mosquito's and other flying insects in the restaurant. the insect (including mosquito's) frequently landed on plates and food. one lady who stayed in the hotel was bitten over 40 times when she visited the brazilian restaurant. quite a few guests that we spoke to suffered from stomach upsets and food poisening, including my girlfriend.
the entertainment usually began around 9.15pm, ending at no later than 10.15pm. some shows were good, but when they were bad, they were very terrible.
my girlfriends digital camera was stolen from poolside, and trying to report this to the hotel staff was virtually impossible as reps were rarely present and the staff could speak little english.
Travel operator: Airtours
Travel operator: lunn poly
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