90 Reviews
Traveller Rating
-
Excellent19
-
Very Good44
-
Good14
-
Average3
-
Poor2
Review Overview
-
Cleanliness
-
Entertainment
-
Food
-
Service
-
Location
Travel operator: Portland
Rooms - were adequate for our needs and did not seem tired - looked just like the brochures. Our sofa was converted into a bed for our daughter which was very adequate. Plenty of storage space. Rooms cleaned spotlessly on a daily basis. Bathroom abit small but fine for holiday needs.
Food & drink - food was very good for buffet meals. Tried to cut down in second week but the sweets were too good, especially the lemon cheesecake. The snacks during the day at the pool bar were better than all other all inclusives I have been to. The crepes and waffles late afternoon at the poolbar were lovely. Lots of cocktails, carlsberg or keo lager by the bottle or pint plus all the usual spirits.
Entertainment - lots of activities during the day. Entertainment team was not too pushy. Archery, rifle shooting, aerobics, water polo, football, beach volleyball, darts, shuffleboard, boules. I have been to 5 other all inclusive hotels and this has by far been the best entertainment. They have a large team of about 13 people. You can't expect theatre performances but this hotel does cater for alot of families and this type of entertainment is great. There were 2 external shows per week and the entertainment team put on a show every other night. The shows demonstated alot of imagination and the mistakes that sometimes occured added to the entertainment. Mini disco 8.30 - 9.00 pm. Bingo 9-10 pm. CYP 6 for a game. (we won 3 houses during the 2 weeks which was about
Travel operator: portland direct
Our room was on the small side however there was plenty of storage including a cupboard especially for suitcases, which was useful. The room included a TV. but the only English station received was sky news; the room also had air conditioning, which did become a little cold in the middle of the night! The bathroom was adequate although the shower had a tendency to go hot and then cold!!
The food was disappointing, there was a very limited variety of vegetarian dishes, and a lot of the salads contained meat!! Also there was a lot of flies in the restaurant landing on the food, which was very unpleasant. The puddings were the same nearly every night, and became very boring.
There was a wide range of drinks included in the all inclusive package including cocktails, beers, wines, soft drinks and water. All gentlemen are required to wear full length trousers as shorts and cropped trousers are not permitted.
The pool area was very slippery and we witnessed several people slip over! also some of the sun beds were tatty and dirty with holes in them. The pool was very deep and most of it was un-suitable for children to safely play in. The sun seekers were out early with their towels, so you need to be up early for a prime location by the pool.
The entertainment if you can call it that was poor, it consisted of a kids disco, bingo and a nightly show e.g. Cyprus dancing which was so dreadful we got up and walked out halfway through!!! the other nightly shows weren't much better, and unfortunately there are no surrounding bars near to the hotel, so you are stuck there on a night.
The staff were friendly and helpful.
The official rating for this hotel was 4 stars but the hotel is beginning to show its age and should be down graded to a 3 star. We certainly will not be recommending it to friends and family and won't be holidaying there again.
Travel operator: thompson
Some area's of the hotel we ok some were not. The rooms had been recently decorated, but the bathrooms had not, and were very old and grubby. The shower never stayed at a constant temperature, so was either too hot or too cold.
The hallways to the bedrooms were very shabby and smelly, and a few dead cockroaches could be found laying around.
The pool area was a danger zone. The paved area around the pool was very slippy and we saw a number of accidents where people (mainly children) had slipped over. It was impossible to walk in bare feet. Although the pool is large, most of it is over 9 feet deep, and not suitable for children. The shallow end of the pool was always very busy.
Not sure about the hygiene of the pool, a large number of people contracted illnesses, mainly stomach bugs and colds. One child ended up in hospital.
The food was ok and there was plenty of it, most of the staff were friendly and helpful.
Travel operator: Thompson
My only word of warning is that the pool area is very slipperly, I witnessed several falls. Also the towel brigade are up are out before the sun so if you want a bed around the pool be there with them. Personnally the garden area was alot more enjoyable and quieter.
The holiday blues have already set in and haven't been home 12 hours. That's a sign of a good holiday.
Travel operator: thomson
We were on the 1st floor of the hotel. But after a long day travelling it was a huge treck up the long coorridor with two really tired children, and a lot of luggage.
However, when we arrived at our room we were quite happy, but a liitle bit small, but sufficient as you don't expect to live in the room 24/7. We thought the carpets were well past there expectancy, but otherwise the hotel was clean, we had linnen and towels replenished every day except one.
The hotel staff were very friendly. Their customer service standards were spot on. The entertainment provided was not the best we had seen, but was not a huge problem with us as four more families came with us. As we were getting married in Paphos Town Hall on 6 July. So the children had plenty of familiar friends to play with which was great.
We found the food of great standard especially for picky eaters, they have everything for someone.
We Had a wonderful reception for our wedding when we got back, very memorable!!!!.
Travel operator: thomson
Upon arriving the staff were very quick at booking us in and we were served a glass of fresh orange, which was very nice due to the heat, but the hotel is air conditioned which was needed.
The rooms are very small if we had any more children it would have been far to cramped but they were clean and nice with a tv which only has sky news as the only English channel (which repeats the same news every 20mins)plenty of storage space but glad I took my own coat hangers are there is only a few supplied.
Bathrooms are standard like most hotels, there is air con but ours didnt seem very powerfull although other couples we spoke to said they had to turn theirs down as it got to cold - lucky people! No need to take a hair dryer as there is one supplied.
Plugs are the same as back home so no need to take adapters, clean towels every day, bed sheets changed every other, limited service on sundays.
The lobby of the hotel is nice with two bar areas situated within, 1 is a cafe style the other which opens on a evening is more classy. There is also a terrace outside which is lovely on an evening, but bear in mind this gets very busy and you need to be there quite early to get a table.
The waiters are very good at there job and really make an effort to make sure you always have a drink. There is a good selection of drinks and they serve carlsberg by the pint or bottle, also serve kiddies cocktails which is a nice touch for them.
The restaurant which is open for breakfast, lunch and dinner is buffet style and has a nice selection of meals although I would of liked it if it served more fresh fruit for breakfast, and more chicken and fish for lunch and dinner, but if you like your red meat you will be pleased. There is kids selection in the main restaurent which serves the usual chips, nuggets, sausages - all the things they enjoy. The puddings are really nice - found myself having 2 or 3 different ones on each plate as i couldnt decide which one to have. Every evening there is a part of the restaurant which ahs a chef serving a roast of day, from beef to pork and gammon which is all very nice.
Please note men have to wear long trousers to eat in here. You do have the option of eating at the pool side canteen which serves from 10 - 5, this provides a good selction of things such as pizza, chips, fish, nuggets, salad, rice, pasta etc. You can help your self to soft drinks and beer, or there is a bar for other drinks. You can also help yourself to ice-cream here which the kids love. There is water from the machine which is fine to drink but if you want bottle water you have to pay extra for that.
The pool gets very busy and is very slippy so be careful. The evening entertainment is terrible, even our 11 year old son thought the same, although there was plenty of things for him to do as there is a games room and pool table and xbox machines. We were lucky as the world cup was on and to be honest I would have been extreamly bored on a evening if it wasnt.
The hotel is located on the outskirts of the town centre but this easy to get there as there is a bus stop outside and taxi's pass frequently, dirrectly opposit is the water park(which is limited so try the one at the other side of the island - cheap to get there on bus and not to far)
The hotel is also quite close to the airport so expect to see and hear plenty of planes passing on certain days. If you really like sunba\thing on the beach avoid this hotel as there is no beach just rocks, but from what I have gathered most of Paphos is like this.
All in all not a bad hotel but the entertainment is what let it down for me, but the food kind of made up for that and the staff.
Travel operator: portland
The food was first class , even for the fussy people , good selection in restaurant and in pool bar.
Just a bus ride away from main town.
The hotel staff was first class and very polite.
The entertainment was very good.
I cannot wait to go back to this hotel and I would recommend it to anybody.
Travel operator: Thomson
It is not near the town but right outside hotel there is a bus stop which is helpful as my husband as trouble walking. Hotel is about 15 min from airport.
There is a lot of things to do at the hotel adults and children are entertained 24/7 if you want to go out for the day staff will prepare you a packed-lunch order day before.
Food on all day waiter service at night up stairs but down stairs you fetch your own from bar has anybody been this year as I promise to take some English sweets for Dido he is one of animation team just want to now if he is still there or if he has gone back home to Italy
Travel operator: Thomson's
The food was fantastic the only downside was that after the evening meal the only snacks available were sandwiches which were terrible. There was nowhere close by to buy food.
The staff were all friendly and were very quick to offer drink refills. The only place were you had to queue at the bar was in the nightclub.
The entertainment was OK. The kids really enjoyed it although it was a bit tacky and at times amateurish! There were loads of activities during the day and all ages were encouraged to join in.
The location was not brilliant. There were nice sea views but the hotel beach is non-existent. The nearest beach is about 5 minutes walk but is horrible. We used the beach behind the Ledra beach hotel (15 minutes walk) which was lovely. There is nothing but hotels in the immediate area but there is a regular bus service to Paphos.
Overall we loved the hotel and would return.
Travel operator: Booked direct with hotel
Ask a Question
Got a question? Ask our community of over 1.5 million users.