46 Reviews
Traveller Rating
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Excellent9
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Very Good19
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Good13
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Average3
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Cyprus is a beautiful country and the best family holiday we have had, protaras is lovely and the hotel is in a great location 10 min walk along the beach to the main town full of bars restaurants and a gorgeous beach but if you don’t like walking the bus stop is a short walk away and runs to protaras, ayia napia nissi beach and the water park and is 2 euro for a day ticket.
Must do a visit to the water park/boat trip from protaras snorkelling provided drinks lunch etc.. And also a visit to the brilliant Romeos in protaras it’s a traditional Greek restaurant.
Can’t comment on hotel entertainment as went out of the hotel every eve (local bar station pub and only fools and horses and western bar mojitos good craic for all the family)
Food wise edible food gets a bit repetitive but to be expected next time would either go self-catering or bed and breakfast as loads of places to eat for cheap and would recommend a place on protaras beach front where all salad is freshly grown out the back of the restaurant.
Travel operator: first choice
food was outstanding the children always had plenty to eat that they enjoyed there was not one day when they said they didn't like anything that goes for the adults in the group too.
The entertainment that was provided by the first choice reps was very good if you wanted a lazy holiday and just lay there you got to do that but if sunbathing is not your thing and you wanted to go and have something to do they provided you with entertainment throughout the day from playing games to having a poolside quiz its up to you what you get involved with.this was the same with the children there was something for them to do at all times from the kids clubs to pool fun.
The location of the hotel is a little further away from protaras than i thought it would be but you had shops,pubs,beach and a water park just a stone throw away.so the location for me was fine.
Travel operator: first choice
Had read reviews with regards to the complex, and we were a bit dubious before we arrived as they ranged from good to bad.
We arrived at the Papantonia following a 1.5 hour transfer from Larnaca Airport (only takes 45 minutes, however there were a few drop offs to various hotels on the way).
The reception/lounging area was pleasant, complete with internet and gameboy facilities (charge payable - not sure how much as we didn't use them), pool table and large flat screen tv. The receptionist was equally as pleasant and in no time at all we were opening our 1 bed apartment door with one of those credit card type keys (which played up on our first day, but had no problems afterwards).
The apartment was clean and we considered it to be spacious, however would agree there is little wardorbe space if you have full capacity. Air con is welcoming in the bedroom, although a little bit too noisey for me during the night. Could have done with air con in the lounge for the sake of my daughter during the night as it was pretty warm.
Maid visited every day apart from one day part way through our week. Beds made on each visit, clean towels and linen every other. The maid even washed a couple of glasses we had left in the sink, which we had intended on washing later in the day!
We had originally booked our holiday as self-catering, however we decided to go all-inclusive while we were there as we had heard Cyprus as being very expensive. It was definitely value for money (cheaper than the brochure price, so worth book while you're there and the added bonus of this is that the minimum is 3 days, so you can have a day off like we did and go and check out the food in the local restaurants (yes it was quite expensive, so decided to go all-inclusive for the rest of the week!). The downside you do miss out on the culture, atmosphere, sights and smells. On the upside it was convenient as we had decided while we were there, to enjoy our week relaxing by the pool in amongst the palm trees as the Papantonia is situated in a quiet location. Food was good, although oddly mixed some days and a little repepitive with regards to the deserts. Children are catered for e.g. beans, mashed potatoes, spag bol, chips, nuggets etc, etc. Local drinks (alcoholic and soft, water) on tap whenever you want. Bar snacks are also inlcuded.
The restaurant and bar staff did there job's well, and a few went out of their way to in terms of politeness and friendliness.
The Papantonia's location is ok. Pernera is a 10 min walk and Protaras is a 25 min walk. Pernera has a handful of restaurants, bars and souvenir shops and stretches over a broken 30 minute walk. Protaras is a much larger version. Taxis', buses and car hire are readily available though.
Childrens entertainment was very good and staff worked hard to ensure they were having a fab time. Adult entertainment was ok, if you're into that type of thing, however the staff worked very hard to deliver.
Would definitely visit again!
The Papantonia made our holiday!
Travel operator: First Choice
Travel operator: First Choice
The food was very nice,towards the end it did get a bit repetitive but we never went hungry,staff very hardworking,polite and the bar man soon knew your room number, you did have to queue at the bar as they don't have many pumps and staff to work the bar but you just keep your eye on it and you can time it right and not have to queue so long but it wasn't a problem to us.
The children could go to the bar order food,drinks and ice cream and they were served with the same politeness as the adults.
We didn't use the pool toilets,we just went to our room if we needed to.
The entertainers were a laugh,Tami,Leanne,Sean and Kelly worked extremely hard in very hot conditions, my 2 also went to Wavelength with Rusty who was always good for a laugh!
Pool was clean and very refreshing on a hot Cyprus day!
Sunbeds were a little old and could do with being replaced but we didn't have to fight to get a sunbed,we sat in the shady grass area most days because it was very hot.
The entertainment at night was ok if you like to participate which my husband did and when we left he was Mr Papantonia!
The entertainers did alot of their own shows where alot of time and effort was put in,watch how high Sean gets his leg when they do the Can Can.
Cartoon Heroes was one of our favourites and the kids can even dance to it in the pool during Splash Dance!Agadoo was great and Kelly was a sport because all the kids wanted to flush her down the loo!!Agado do do ,flush Kelly down the loo!
Cash bingo is also played every night and the children can take part,which my daughter loved,she couldn't wait to wave her bingo tickets in the air..we even won which was an added bonus.
We had a really great holiday.
Travel operator: First Choice
You could not ask for a better hotel ok some of the parts of the hotel were a bit dated but remember this is a 3* complex. The all inclusive package was well worth the money we have travelled 3 times to Cyprus this being our 4th but this is the first time we have gone all inclusive and after this holiday I will never do anything else.
Yes the food does get a bit repetitive but the choice is fantastic and the deserts are lovely.
The pool was lovely I didn't see my children all day and the play area kept them amused for hours.
And now for the best bit the entertainment team, they were amazing I take my hat off to all of them they worked their behinds off Leanne and Sean were fantastic the poolside quizes had us puzzled everyday and the shows they put on everynight where very entertaining. There is something for everyone day and night and as for the Kids Mini Disco the dances will stay with myself and my daughter for a long time.
The only 2 things I can say bad about the holiday were nothing major but with the hotel rooms, we had a one bedroom apartment which meant the children were on sofa beds in the lounge and unfortunately only the bedroom is air conditioned and secondly there is not enough storage in the bedroom for 4 people. But other than that I cannot fault this holiday at all and will definately be booking to go again.
Travel operator: first choice
The hotel itself is not the most modern hotel ever but it is clean, friendly and welcoming and the facilities are absolutely more than adequate. The rooms are fine, bathrooms not state of the art but clean and functional. We had a 1 bedroomed apartment and it was very spacious indeed, the lack of air con in the living area is a bit of a bummer as the kids or whoever is sleepingin there will get hot but if you shut the balcony doors when you go out during the day and at night and leave the bedroom door open it does cool it down considerably, to make the air con work all the time you need to put your tescos club card in the air con and electricity slot when you are out of the room as it it is one of those things that is activated by the card key for the room :-)
The pool area is really great. We were out there with about 30 other people for a wedding all staying at different hotels in the Protaras area and exceopt for the bride and grooms 5* hotel, our pool area was by far the best.
The nearest beach isnt the best but of you walk a further 5 mins max to the left if you are looking at the sea then this brings you to a lovely little cove. Nissi beach is absolutely stunning, it gets very busy but we got there not long after 9am and left at about 3 which was perfect.
The food at the hotel is fine, loads of choice and considering its the mass cooked buffet style thing, i think they did a good job and none of us had any complaints at all. The puddings were a bit odd but i think this is just a foreign thing in general, they dont really know how to do puddings!! There was always ice cream if you wanted it so that was fine.
The first choice team were great and the kids disco was brilliant, that was the highlight of my sons day! We didnt stay around for entertainment many nights as we had friends in resort but when we did it was ok, no complaints.
If you get a chance, do the under water walking, its one of the first choice organised excursions and it is just brilliant, even my 6 year old did it. The little aqua park in Protaras is great for under 8's, its only about 5 or 6 slides all round one shallow pool but it means us parents can relax on the sun lounger and know they are safe and you can see them at all times, we had a great day there and its only a short walk from the hotel. The big aqua park in Agia Napa is fantastic and well worth a visit but get there early as it gets busy! The Magical dancing waters show in Protaras is also really good for adults and children.
Penera is a lovely little village which is 5 -10 mins walk from the hotel and is really nice, we didnt really discover it until the last couple of days but wished we had found it earlier.
Overall a fab holiday at a fab hotel, grat value and we all enjoyed ourselves loads!
Travel operator: First Choice
Apartments were clean and we found the cleaner to be very helpful, as we had 2 teenage children in our party who liked to sleep late. we were concerned about ear infections as this was mentioned in a few reports, our teenage son did get an ear infection do not know if from pool but we went to the chemist bought antibiotic ear drops for
Travel operator: First Choice
Travel operator: first choice
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