281 Reviews
Traveller Rating
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Excellent91
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Very Good127
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Good46
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Average14
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Bad points first; first choice entertainment is fantastic if you are under 8 years of age, any one older that that will find it unbearable, the entertainment staff all give it their best but they are not quite up to the as far as the adults are concerned, but dont let this put you off as the rest of the hotel is out of this world.
Bedrooms are enormous and spotless and beds and towels are changed as often as is needed.
I have never seen as many cleaners they work 24hr a day keeping the place spotless.
Food, we thouught this was of an incredible standard. It could be a little bit chaotic at busy times but there was always something for everyone even if it was only fresh pasta or fresh pizzas (both fantastic).
The hotel staff are probably the frienliest people on this earth, noyhing is too muc trouble for them, the only downside to the staff are the suitcase brigade who after being tipped well to take cases back to reception constantly wanted paying for each case they put on the coach, my advise is to load your own.This is also true at the airport where the coach driver wants
Travel operator: FIRST CHOICE
First of all First Choice it would have been nice to have been advised which terminal we were leaving from at Manchester Airport! Three terminals and we have never been here before.
On arrival it's a bit confusing as you are not used to having to leave your bags and someone take them to your room for you. The room was spacious, kept clean and was accommodating for our fortnight stay. The TV channels were very good, mostly in English with Arabic subtitles. We watched many good films (I know we were on holiday but you will see why as you read on further).
The food was fantastic. I usually lose my appetite when abroad, but here, I honestly can say that you won't go hungry. We even managed to drag ourselves out of bed for breakfast. Who can resist pancakes and syrup? The restaurant staff were very good. They worked hard and nothing was too much effort for them. If it was your birthday they would all come out the kitchen in a long line singing and hollering (real funny).
Reception, Security and Bar Staff were all friendly and helpful. Except I deducted a point for the Amphitheater's Staff. Their views on women drinking alcohol were made quite clear, plus at times the beer was very warm.
I wouldn't bother booking a table at the Indian. It's alright food ,but we somehow occurred a hidden charge here on top of our 2 adult paying meals? Service was good though and the extra we wrote off as a tip to that department.
However we found the Italian restaurant very appetizing and well worth the visit and paying for your drinks. Don't miss this!
The pools were spotless. The building and grounds were always being maintained. We spent most of our holiday around the smaller pool. We never had problem finding a sun bed (though it might mean you having to move a few around). Hooray, for the first hotel, I have seen that won't tolerate the sun bed hogger. Those who think getting up early and reserving your garments on a sun bed as yours, for the duration of your visit will be very disappointed. They remove your towels!
Daytime is very relaxing. Unfortunately night time leaves little to the imagination. The First Choice Entertainment Team. Oh my goodness, I can't even say how bad it was. Craig's crooning, Amy's awesome (I know the words to Hungry eyes!) Poor Amy. Useless Emma Lene (with no time for children) and sweet but ballet won't win us over Caroline.
The one hopeful out of the bunch is Nathan. He does have something about him and the kids adore him. A very funny guy. but he is wasted with this lot.
How many years have First Choice been doing the same old entertainment now? I have a First Choice Kid's Club CD from 2002 and not much has changed since. Put that aside though, Do we really want to watch Jack And The Beanstalk? Oh no we don't.
So this is why we watched many films on TV, with all our early nights. Finley's Bar is just to loud with an empty dance floor. There is nothing to do if you are an adult unless you wish to visit the gym.
As for suffering from the Egyptian tummy. Yes you do unfortunately. Luckily my two kids and partner suffered it slightly but I got the worse. It didn't come until Day 10 of our stay, but when it did it was bad. The chemist is expensive but what do you do? Pay the cost, or ruin your entire holiday?
Don't worry about CSR. If you worry about every bad little thing you read about ANY hotel, you would never go away.
Go and enjoy because Iwe would certainly return.
Travel operator: Eclipse
Travel operator: First Choice
The bar staff are very efficient and cannot do enough to help with anything.
The only downside is the lack of entertainment in the evenngs for adults.
Travel operator: FC
Travel operator: f c
Travel operator: first choice
Travel operator: First Chioce
Travel operator: First Choice
The hotel was absolutely spotlessly clean and all of the staff couldnt have been friendlier.
The only downside to the hotel is the entertainment isnt much good for adults because it is geared around the kids but to be honest it was nice just to sit and chat to people over a drink.The location of the hotel is on the beach with a shopping centre 5 minutes walk away that even has a McDonalds. There are a few shops on site that are reasonably priced if you haggle. I cannot believe some of the bad reviews written about this hotel , I dont know what planet these people are on.We really enjoyed our stay here and have already booked to go back with our children.
If you have booked to go to this hotel I promise you will have a great holiday , dont believe the bad reviews.
Travel operator: First Choice
We where a bit concerned about eating in the mermaid restaurant at lunch time because birds are allowed to fly around inside and where landing on the sandwich making place.
They did try their best to cover the stuff with tea towels but I felt proper covered containers or the like would've been better.
I couldn't eat a sandwich but we did have the cooked food which was fine. The pizzas are very nice .
The main restaurant was fine and lots of choice for everyone, the waiters are great with a good sense of humour and very helpful.
If you tip one on your first day and go back to the same part they will look after you the whole of your stay.
We also ate at the Italian which was free once per stay but you had to pay for your drinks which are a rip off, cheapest bottle of wine was
Travel operator: First Choice
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