27 Reviews
Traveller Rating
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Excellent4
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Very Good11
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Good4
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Average6
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Room was small but cleaned daily to an acceptable level. We were put in a room on the roadside of the hotel hence on arrival at 5am could not sleep due to the heavy traffic noise outside which continued throughout the duration of the holiday.
Pool not nearly big enough for the size of the hotel and sunbeds cramped in like sardines. One plus though my seven year old son was never short of a friend to play with in the pool as it was always packed of children no chance of a leisurely swim without being splashed, kicked or jumped on by the older children.
Entertainment ok but after two nights we adventured out and found a great English pub called Comics where we had a great time with Marcus and the other holiday guests.
We went half board but wished we had gone self catering as there are so many restaurants and bars in the vicinity. The choice of food was very limited but of a reasonable quality so we decided to eat out most nights.
Would recommend this hotel as a base for good location but not if you intend staying in the hotel for all your holiday.
Travel operator: First Choice
The hotel was quite noisy at night due to kids running up and down the corridors.
Travel operator: online booking
Off again in a couple of weeks a large party of us this year. Cannot wait! The hotel is spotless and clean rooms cleaned every day and towels changed.
Food is excellent a lot of variety hot and cold even my six year old twins look forward to meal times. The location is great a couple of minutes from the beach and the port which is lovely for a walk on a evening.
There is a good English bar down the road called Comics which is good for a night out. The hotel staff are excellent especially Pablo and Raphael who make you feel really welcome. All the kids love Raphael. The entertaiment is pretty good too.
Cant wait to go back in a couple of weeks, the kids are so excited, the kids feel safe there and it is so relaxing.
Travel operator: direct holidays
The pool area was clean and smart. We were particularly pleased because of the relaxing atmosphere in and around the hotel. It was nice and quiet, without many kids.
The bar staff were really nice and friendly and we were trying to learn some of the language with them. Be careful though... measures are not the same as at home. Two drinks was enough for me!
The reception staff were okay too.
The rooms were basic but clean and nice. Just what we would expect from a three start accommodation.
Travel operator: Travel City
The room was very small compared to other hotels we have used with 3 single beds in a small double room.the room was cleaned every day and when we complained about a leaking shower head the repair man was there straight away.( as he was when our daughter locked herself in the poolside toilet!)
Great location for the port area which has loads of great eating places but the main road on one side of the hotel was quite noisey.
The food was of a good standard although the fish was full of bones, and i looked forward to my meals. The pool was too small for the number of people that used it and there was always a million towels on the sun beds reserving them.
I enjoyed the hotel and it was good for the price I paid but I got it very cheap on line. I might not have been so pleased if I had paid twice as much as some people had.
The entertianment was professional although not always very good and in two weeks wasnt repeated. The staff were all friendly and very helpful. I enjoyed my stay but I must say it all depends on what you are expecting in the room size stakes!
ps I found the bloke in the banana booze shop to be a rude and arrogant man who didnt want my custom because I chose to shop around for the best price because I was spending a considerable sum. no need to verbally abuse the english people for that!
Travel operator: online booking
The staff were excellent and were always very pleasant and cheerful. The entertainment is not London Palladium standards but always enough to keep entertained.
Bar prices are cheaper than outside for both food and drink. The only downfall was the pool is a bit small and sunbeds were reserved with military precision by a handfull of Scots families every morning.
The hotel is close to all of the facilities of the port area and a handfull of good Spainish bars are nearby if you look for them.
Travel operator: Direct Holidays
Travel operator: cambuslang travel
Travel operator: direct holidays
Upon our arrival the staff were really friendly and the reception area welcoming and clean. Check in was hassle free.
On reaching our room we were pleasantly surprised as we had requested a pool view and we had got a very large balcony overlooking the pool area.
Rooms were basic but clean. We found the food to be nice,well presented and varied and even the kids managed to eat well. The childrens entertainment staff were top class and really worked hard, the mini disco at 9 every night went down really well with my children.
We found all the staff to be very polite and friendly. We had a brilliant time in Alcudia and wouldn't hesitate to stay at this hotel again.
I feel it is more family orientated than a couple's hotel, but would not hesitate to recommend it to people with young children.
Travel operator: Travel City
When we got to palma airport it was atrocious we'd come on a late flight 3.30 am ,landing at the airport there was no coach for us we had to wait for 2 hours at the airport reps were no help either which realy annouyed us we were very tired we got to the hotel at 6.00am no chance of sleep that mornin with the screaming of children and the traffic.
We went to bed around 11 that night but we couldn,t sleep as the hotel had entertainment on. The entertainment finished around 12 but the noise didn,t die down till around 3 then we were woken again at 6 by kids runnin up and down the corridor.
The following day my son tried the pool it was so small and very busy no chance of a proper swim
The next 2 nights were the same as the first very noisey kids screaming the parents not careing what they were doing, by wednesday i was real tired we didn,t dare have a late night because of the noise in the hotel, we got to bed at 11, i was then woken at 12 then again at 1.30 then again at 3.30 i got up an told 2 small boys for runnin and screamin up and down while their parents were drunk in the bar, a member of staff came to me said very noisy yes he did nothin at all the noise carried on till 4 am i got 3 hours sleep as the traffic starts at 6 am, i reported it to the rep and i realised i wasn,t the only one complaining.
The noise was the same the rest of our stay.
As for the food it was never very warm,we didn,t each much at all, it was very greasy and the meat was realy fatty.
Personly i would not recomend this hotel to anyone how it got 3 stars i will never know, the food is rubbish the hotel is very noisy 24hrs a day the swimming pool is small and the staff are no help what so ever, the rooms are like sardine tins and full of ants and not very clean, good luck to anyone who stay there i wont ever be
Travel operator: direct holidays
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