61 Reviews
Traveller Rating
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Excellent14
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Very Good26
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Good11
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Average4
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 6 months ago
This was our first visit to this hotel and we loved it, we had requested 2 pool side rooms both with sea view, our room was the best right on the end of the hotel on the 3rd floor so had panoramic views into Alcudia and Can Picafort. My parents who were on the same booking had a room at the opposite end of the hotel over looking the road and although still a slight sea view the sun never reached their room so it smelt slightly damp, couldn't change rooms due to hotel being full. The location is excellent and we had a lovely holiday.
A quick tip if your thinking of booking this hotel make a request for a room overlooking the pool or an even number room, the odd numbers look out to the road!!
A quick tip if your thinking of booking this hotel make a request for a room overlooking the pool or an even number room, the odd numbers look out to the road!!
Travel operator: Portland-Direct / Thomson
Recommended
19 years 5 months ago
Hotel is in prime location, in the Playa de Muro area of Alcudia, 4 steps down to the beach.
We had booked a family room for 4 and space was limited. Not much wardrobe space either and I wonder whether they had put us into a normal room, but as we had a fantastic side sea view and pool view it made up for it. I think that all the even numbered rooms have either a sea view or pool view or even both.
Hotel has 5 floors and 3 lifts.
Rooms were cleaned daily with towels changed every other day. Hired a fridge for the room for
We had booked a family room for 4 and space was limited. Not much wardrobe space either and I wonder whether they had put us into a normal room, but as we had a fantastic side sea view and pool view it made up for it. I think that all the even numbered rooms have either a sea view or pool view or even both.
Hotel has 5 floors and 3 lifts.
Rooms were cleaned daily with towels changed every other day. Hired a fridge for the room for
Travel operator: Portland Direct
Recommended
19 years 5 months ago
5th visit to Majorca - 1st time in Alcudia
Rooms very small and storage limited.
Got home to find
Rooms very small and storage limited.
Got home to find
Travel operator: Thomson
Recommended
19 years 5 months ago
We stayed in the club turquios hotel in the resort of marmaris.After a long transfer from the airport we arrived at the Turquios.
The rooms are very basic but very clean and tidy.The linen was changed every other day, and the towels were always in pretty shapes laid on the bed. The staff work very hard in keeping the holidaymakers happy.
As marmaris is a very big town our location was very good compared to some.About a 20 minute walk to the beach but shops and bars within 5 mins.
Entertainment was very good everybody is catered for.The pool area is lovely with daily pool games.
Evening entertainment was good also. Poeple tend to go back every year.
We will be returning i'm sure but are trying somewhere different next year.
The rooms are very basic but very clean and tidy.The linen was changed every other day, and the towels were always in pretty shapes laid on the bed. The staff work very hard in keeping the holidaymakers happy.
As marmaris is a very big town our location was very good compared to some.About a 20 minute walk to the beach but shops and bars within 5 mins.
Entertainment was very good everybody is catered for.The pool area is lovely with daily pool games.
Evening entertainment was good also. Poeple tend to go back every year.
We will be returning i'm sure but are trying somewhere different next year.
Travel operator: airtours
Recommended
19 years 6 months ago
I have stayed at this hotel twenty years ago and was really impressed by how much it had changed. The decor was fresh and welcoming with friendly reception staff to greet you. Room maid service was daily and any mess was cleaned with a friendly smile!!
The location of the hotel was excellent easy reach of shops and cafes the beach being only a couple of steps down from the hotel pool.
Entertainment the ususal! loud!
Only fault I would say was although the food was fine with plenty of choice the queues at meal times became frustrating, there did not seem to be enough staff to cope with the amount of people and they haven't hit their busy period yet! Much the same went for the hotel bars queues!! Not much fun for the kids waiting to be fed and watered.
I would go back again but keep this in mind!!
The location of the hotel was excellent easy reach of shops and cafes the beach being only a couple of steps down from the hotel pool.
Entertainment the ususal! loud!
Only fault I would say was although the food was fine with plenty of choice the queues at meal times became frustrating, there did not seem to be enough staff to cope with the amount of people and they haven't hit their busy period yet! Much the same went for the hotel bars queues!! Not much fun for the kids waiting to be fed and watered.
I would go back again but keep this in mind!!
Travel operator: thomson
Recommended
19 years 6 months ago
First the Positive's
This hotel is in a location to die for, slap bang on the beach.
For a couple the room size is more than adequate (though insufficient power points was a problem).
Second the Variable's
If you are fortunate to have a room that faces the beach it is a heavenly view, if not you are facing the street and all the noise that entails.
The bathroom in our room looked as if the sealant around the bath was long overdue for replacement and with a combination of missing sealant and it's grubby appearance it did not impress much.
I do not know if this was due to it being May but with poolside temperature at 26 Degrees somehow the pool was always freezing cold - the poolside was always packed but the pool was always empty
Thirdly the Negatives
I do not know if the following is applicable throughout the season but during May the British residents were half board and the German residents were all inclusive which meant that you were guaranteed a queue for absolutely everything. It is for this reason I cannot comment on the evening entertainment because we never saw any - the place was packed to the rafters and a 15 minute queue at the bar was the norm (incidentally bar prices were more expensive than I have encountered before in Majorca or mainland Spain).
Meals -
Breakfast was fine (though the dining room staff seemed incapable of keeping the food topped up and the tables cleared - if they are struggling in May how will they manage in July & August ?)
Evening Meal was a disaster with a predominance of German cuisine (we had 2 evening meals and then gave up the idea and went out to eat every night)
ALL meals were warm rather than hot - by the time one had put the food on the plate and returned back to the table it was barely lukewarm (the fact the plate warmers were not switched on did nothing to alleviate the problem).
This hotel is in a location to die for, slap bang on the beach.
For a couple the room size is more than adequate (though insufficient power points was a problem).
Second the Variable's
If you are fortunate to have a room that faces the beach it is a heavenly view, if not you are facing the street and all the noise that entails.
The bathroom in our room looked as if the sealant around the bath was long overdue for replacement and with a combination of missing sealant and it's grubby appearance it did not impress much.
I do not know if this was due to it being May but with poolside temperature at 26 Degrees somehow the pool was always freezing cold - the poolside was always packed but the pool was always empty
Thirdly the Negatives
I do not know if the following is applicable throughout the season but during May the British residents were half board and the German residents were all inclusive which meant that you were guaranteed a queue for absolutely everything. It is for this reason I cannot comment on the evening entertainment because we never saw any - the place was packed to the rafters and a 15 minute queue at the bar was the norm (incidentally bar prices were more expensive than I have encountered before in Majorca or mainland Spain).
Meals -
Breakfast was fine (though the dining room staff seemed incapable of keeping the food topped up and the tables cleared - if they are struggling in May how will they manage in July & August ?)
Evening Meal was a disaster with a predominance of German cuisine (we had 2 evening meals and then gave up the idea and went out to eat every night)
ALL meals were warm rather than hot - by the time one had put the food on the plate and returned back to the table it was barely lukewarm (the fact the plate warmers were not switched on did nothing to alleviate the problem).
Travel operator: Portland Direct
20 years 2 months ago
Lively and busy hotel. Staff friendly and helpful,and hotel generally very clean. Room maintenance very good, and towels changed every other day which we appreciated.
Location about one mile from centre, but bus service excellent and only costs 1 euro(60p) for any length of journey. Liked the idea of all stops being numbered. We were 19, centre 22, port 27, old town/market 30.
Entertainment looked great for kids but was very ordinary for adults in the evening. Lovely setting outside, but quality of show poor (inhouse entertainment most nights.........shame because they tried very hard indeed and can't be faulted for effort and enthusiasm).
Food was excellent all the time, good quality and plenty to choose. Busy at peak times but over 1000 at hotel so come to terms with it.
Biggest problem kids!! We've been there(mine grown up now) but can be a bit waring. Sometimes very noisy but, hey, you just get on with it.
Location about one mile from centre, but bus service excellent and only costs 1 euro(60p) for any length of journey. Liked the idea of all stops being numbered. We were 19, centre 22, port 27, old town/market 30.
Entertainment looked great for kids but was very ordinary for adults in the evening. Lovely setting outside, but quality of show poor (inhouse entertainment most nights.........shame because they tried very hard indeed and can't be faulted for effort and enthusiasm).
Food was excellent all the time, good quality and plenty to choose. Busy at peak times but over 1000 at hotel so come to terms with it.
Biggest problem kids!! We've been there(mine grown up now) but can be a bit waring. Sometimes very noisy but, hey, you just get on with it.
Travel operator: thomson
Recommended
20 years 2 months ago
Having visited this hotel 15 years ago when our children were very young we decided it would be the ideal hotel for a family holiday of 17 people.
The rooms were a little disappointing as they smelled very damp. But we could not fault the cleanliness.
The food was very good a great range which suited everybody.
The hotel location was excellent right next to the beach which we used most days. Not much shade around the pool area.
The staff were friendly and helpful, especially when it was our mum
The rooms were a little disappointing as they smelled very damp. But we could not fault the cleanliness.
The food was very good a great range which suited everybody.
The hotel location was excellent right next to the beach which we used most days. Not much shade around the pool area.
The staff were friendly and helpful, especially when it was our mum
Travel operator: Thomsons
Recommended
20 years 2 months ago
Although the hotel is a bit shabby it was kept very clean but it could do with a refurbishment. The walk to our room took forever, the corridors just go on and on but this was good excercise after our meals.
We had no complaints with the food there was always plenty of choice. The hotel is located on the beach which was good it was the only place to find a parasol, there were hardly any round the pool and as I had my mother with me she needed the shade. We reserved our beds on the beach which was brilliant. We paid for 5 days so you were always guaranteed a bed and parasol, this cost about 39 euros which I didn't think was too bad.
Entertainment was geared mainly for the kids, this was the only downside. If I visited this hotel again I would ask for a seaview so you don't get put at the back over the kitchens like we did.
We had no complaints with the food there was always plenty of choice. The hotel is located on the beach which was good it was the only place to find a parasol, there were hardly any round the pool and as I had my mother with me she needed the shade. We reserved our beds on the beach which was brilliant. We paid for 5 days so you were always guaranteed a bed and parasol, this cost about 39 euros which I didn't think was too bad.
Entertainment was geared mainly for the kids, this was the only downside. If I visited this hotel again I would ask for a seaview so you don't get put at the back over the kitchens like we did.
Travel operator: Portland Direct
Recommended
20 years 2 months ago
The hotel was great, located right on the beach and was very clean. The maids came everyday and cleaned the rooms (even the childrens mess) and always greeted you with a smile, which was nice.The rest of the staff were also very friendly and helpful.
There was good selection of food each night and a seperate buffet for children with nuggets, burgers,chips and ice cream, good for fussy hubands.
The enterainment staff were brilliant and kept you busy day and night, with darts, water polo, beach volleyball and riffle shotting for adults and horse riding, skittles, hoopla and loads more fun games for children. The evening enterainment was great too, with the kids disco first then bingo and then a show.
We went with my mother who loves to complain, but even she couldn't find anything to complain about.
There was good selection of food each night and a seperate buffet for children with nuggets, burgers,chips and ice cream, good for fussy hubands.
The enterainment staff were brilliant and kept you busy day and night, with darts, water polo, beach volleyball and riffle shotting for adults and horse riding, skittles, hoopla and loads more fun games for children. The evening enterainment was great too, with the kids disco first then bingo and then a show.
We went with my mother who loves to complain, but even she couldn't find anything to complain about.
Travel operator: Portland Direct
Recommended
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