61 Reviews
Traveller Rating
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Excellent14
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Very Good26
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Good11
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Average4
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The pool was very big the only problem that it was extremely cold so we found ourselves going in the sea every day as it was a lot warmer and you could go out quite far and still only be up to your knees.
The hotel was very clean and the maids cleaned the room
Travel operator: Thomson
Rooms are fine and air-conditioned to your choice. Balcony views are excellent definatley recommend pay extra for sea/pool view.
Food is ok not great every night but you will find somthing.
Dont know what else to say really except the holidays are great at this hotel and you are not far away from shops and bars. You will love it and wont want to come home!!
Travel operator: Portland Direct
The rooms were basic but nice and clean.
There was a good selection of food to choose from, and plenty of it.
Location is central to all amenity, bars, shops restaurants, as me and my wife are disabled we found it excellent.
Entertainment is excellent for children but could be improved for adults.
Travel operator: Thomson
We travelled in a party of 10 ( 6 adults ,2 kids , and 2 infants)and found the rooms not bad but a little small.
The Retaurant is comfortable but the food was generally poor and choice limited.
The location is fine if you like the beach but approx 1km to the resort centre.
The Entertainment during the day is good for the family with your usual water polo , darts and games for the kids.
At night the entertainment is awful.
Out of 14 nights we got 3 "proffessional" shows , another 2 did not turn up and one was 2 hours late.
The inhouse team are hopeless at entrtaining an adult audience and should stick to pool games and playing with the kid
The Staff could not give a toss about the guests and indeed the bar staff repeatedly attempted to short change us and serve locally produced "fire water" instead of requested ( and paid for ) proper brands even after promises from the rep and Bar manager.
If your hoping to relax after 12pm , forget it as the entire outside area is shut down at 12 sharp and all lights put off leaving you outside and not allowed to sit inside the bar area.
Travel operator: Thomson
The food was good, it would've been better if there was a larger selection. The breakfast consisted of spainish bacon (which is actually quite nice, it is a tiny bit sweet); sausages (german sausage everyother day) scrambled and fried eggs & cereal and much more.
The hotel staff are also very nice. However, you must make sure that you lock your door if you want a lie in because the maids knock quietly and enter quickly after.
I will definatley plan to go back to this hotel again!
Travel operator: portland direct
The location of the hotel was very good, with access to the beautiful beach down a few steps. Because the beach was literally "steps" away, this meant that the pool was never too crowded. There are a number of bars near the hotel, which we visited a few nights ('till the early hours of the morning!!) The best of these being Pinetrees, Smiths and Cheers.
The hotel entertainers do a fantastic job through the day, with games for the kids (our 5 yr old loved playing these) and the adults, however, the evening entertainment leaves alot to be desired!! Even the "professional" acts aren't up to much. We had a boy band on one night, and they were the best out of the whole week. Having said that, i can't really knock the entertainment team (consisting of Sergio, Michael, Jorie, Hannah, Annette and Maria) because they do work long hours, and make the effort to remember everyones names.
Now the food. I was quite impressed overall. There were some days when there wasn't alot that we liked, but other days when we liked everything. The food is presented beautifully, and the puddings are to die for!
We met some really nice people some of which are still at the hotel - lucky things, and are definately planning to return next year sometime. I would give this hotel 9.5/10
Travel operator: Thompson
Travel operator: Thomsons
The childrens entertainment was excellent although for adults it was basic if acceptable. Spoilt perhaps by an irritating Bingo caller who wanted to humiliate winners and use the opportunity to display his dancing talents. He may think it funny, we didn't. You have to watch the bar staff who will short change you at any opportunity.
The Thompsons reps were excellent but Stuart should cut down on his childish play acting at the introductory presentation. Otherwise he and the others were excellent throughout.
The location is away from the main town which suited us although no doubt the drinkers found it a problem. What a shame two English drunks had to spoil one evening by fighting! Perhaps this just illustrated how lucky we were to be away from all the main bars and this remained just an isoltaed incident.
The hotel is next to the beach which was clean and managed well. Yes perhaps the rooms were basic but they were clean and who really wants to spend time in them on holiday! Some people moaned that they could only get Spanish TV! Well what do they expect in Mallorca!! and besides how many Spanish stations do you get in the UK? I don't get any!
We went abroad for the sun and Spanish culture, not BBC, English pubs, fish and chips and the Sun newspaper so if this is what you want don't bother, go to Butlins!
Travel operator: Thompsons
The other major benefit of this hotel is its location right on the lovely beach. The water is shallow, crystal clear and perfect for small children.
Our first room smelled of damp and didn't get any sun at all. This brought on our son's asthma so we asked to be moved and were given a lovely sunny room overlooking the pool - noisier but much nicer! Rooms were basic but clean and the air-conditioning did work.
The evening meals were a real disappointment to us. If you aren't fussy and eat all types of meat then you'll probably be o.k. with what's on offer but a lot of it was very unappetising (except the desserts...). We found that it was far better to eat out at one of the many small cafes and bars in the immediate vicinity and they were very cheap too!
We also had some problems with the Dining Room "reception" staff who singled my husband out and made him feel like a naughty schoolboy because he didn't wear long trousers to dinner. Unfortunately, our travel brochure did not state that long trousers were needed so he hadn't packed any. Some staff were surly but most were friendly and the Thomson reps were excellent at sorting out any problems.
As everyone has said the entertainment was not very good for adults but we wanted a holiday to keep our son entertained not us so we didn't mind. We were quite pleased that the hotel wound down at midnight rather than keeping everyone awake until 3am.
Although the beach and the hotel position next to it is fantastic I don't think we'd go back again. At least not until we've tried a few other places...
Travel operator: Thomson
Yes the Hotel could do with a refurb especially the bathrooms, the rooms were small with little storage. Our room had magnificent views accross the bay to Alcudia, what a treat to get that view every morning.
If your room doesn't get the sun shining into it, it can feel a bit damp, but if you turn the air con on to full, it sucks all the moisture out, and you have a lovely cool room to go to when you have finished toasting yourself!
The food was ok, better some nights than others, but then again they did have alot of people to cater for over 3 nationalities - you can't please everybody all the time!
Entertainment was great for children and as stated on other messages the staff worked very hard. The domestics did their best bearing in mind the Hotel is next to the beach, and were great when my daughter was ill and was sick all over her bedding (too much information, I know!) The only problem we had was being locked out of our room on the last day, the hotel wasn't aware that we had paid for a late check out with Thompsons - Sybelle soon sorted that out.
The location is what sells this hotel, on the beach, away from the main road, and away from the local bars however the bars and shops are only a 5 minute walk away.
We didn't bother with the pool much, preferred the beach and swimming in the sea, much warmer water and ideal for children as the water is shallow.
The only noise you hear are the various coaches and your fellow holiday makers (concrete walls tiled floors - noise travells!).
We had an excellant time, reps were great, very helpful, some of the hotel staff could be a little brisque but on the whole very polite. This is a lively family hotel with lots of children running around, so it you aren't keen on children its not the hotel for you.
Travel operator: thompson
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