29 Reviews
Traveller Rating
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Excellent19
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Very Good2
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Good3
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Average1
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
20 years 3 months ago
This is the second year running that we have stayed in the Alcudia Suite.The apartments are spacious and clean,with maid service 5 times a week.The location is excellent,with only a short walk to a very beautiful beach.We found all the staff very helpful and friendly.The entertainment staff were brilliant.Every evening there was a mini disco and then entertainment for all the family. This was good most evenings.The food at the hotel is excellent value for money, and there are some very good restaurants nearby.We had such a brilliant time again this year that we have already booked to go again next year!
Travel operator: Portland Direct
Recommended
20 years 4 months ago
This hotel is fantastic!!!! Every member of staff was so friendly, rooms are great, we asked to be moved to a room overlooking the pool ,which was brilliant. Entertainment certainly kept our kids happy. we wouldn't hesitate in going here again!!!!!!!!!!!
Travel operator: portland direct
Recommended
20 years 5 months ago
The hotel was spotless and a 5 min walk across the main road to the beach which was also always very clean. The hotle has a shop next door/underneath which stocked everything you need. Hotel staff were superb nothing was too much trouble. We did not stay around the hotel much in the evening as we wanted to explore further away but the entertainment for the children always looked great. The hotle does a bufet breakfast in the morning, 5 euro for adults and 3 for children. Well worth it as it is served as a buffet and you help yourself.
Travel operator: Portland Direct
Recommended
20 years 6 months ago
We have now stayed here three times, and looking forward to going back there in June.
The staff are so friendly and helpful any problems (not that had any) are dealt with quickly and apologetically this I know from other clients staying there who also enjoyed their stay here.
It's reassuring for me returning there as I know what to expect. The manageress is always welcoming her guests and nothing is too much trouble if you have any queries. As for the reception staff they are so friendly and are always smiling and greeting their guests.
The bar staff lovely too, my seven year old adores one particular one!
Maintenance is very well kept look forward to returning there!
The staff are so friendly and helpful any problems (not that had any) are dealt with quickly and apologetically this I know from other clients staying there who also enjoyed their stay here.
It's reassuring for me returning there as I know what to expect. The manageress is always welcoming her guests and nothing is too much trouble if you have any queries. As for the reception staff they are so friendly and are always smiling and greeting their guests.
The bar staff lovely too, my seven year old adores one particular one!
Maintenance is very well kept look forward to returning there!
Travel operator: portland
Recommended
20 years 6 months ago
My children age 7 and 9 and myself have stayed here three times,have just booked to return in June as I know what to expect. The staff are very friendly and helpful I"ve never met receptionists who are so friendly and nothing is too much trouble. The bar staff are great with the kids!
My kids adore them(my little boy likes one particular female (Cisca) kids entertainers are good paying particular attention to remembering thier names!
The manageress makes an effort to get to know her clients making sure they have a good holiday and listens to you. She is also open to any queries and ideas we can"t wait to return as it"s reassurring that we"e going to have a good comfortable holiday!
My kids adore them(my little boy likes one particular female (Cisca) kids entertainers are good paying particular attention to remembering thier names!
The manageress makes an effort to get to know her clients making sure they have a good holiday and listens to you. She is also open to any queries and ideas we can"t wait to return as it"s reassurring that we"e going to have a good comfortable holiday!
Travel operator: Portland
Recommended
21 years 2 months ago
This was the second year following, we stayed at these apartments, the staff are so helpful & friendly. It was our silver wedding anniversary in Sept 2003, and when the maid had finished cleaning the room, the was a bottle of champagne courtesy of the management.
The previous year we were unhappy about being in the annexe part of the hotel, but as soon as a room became free in the main part, they moved us with no quibble.
We would certainley re-use this hotel next time we travel to Majorca.
We were out most evenings, so did not see the entertainment.
The previous year we were unhappy about being in the annexe part of the hotel, but as soon as a room became free in the main part, they moved us with no quibble.
We would certainley re-use this hotel next time we travel to Majorca.
We were out most evenings, so did not see the entertainment.
Travel operator: Portland Direct
Recommended
21 years 7 months ago
Stayed here Sep. 2001. Would definitely go back. Good location in quieter part of Alcudia (Playa de Muro) plenty of shops, bars & restaurants on door step, no real need to go into busier part of Alcudia, but if you want to it's only a short cheap taxi ride away. Stayed in 1Br apartment which was clean & spacious. Maid service & towel change 5 times a week. Reception staff friendly. Food & drink was well priced and pretty good. Entertainment not brilliant, but there's plenty close at hand. Beach only a stone's throw away.
Travel operator: Unknown
22 years 2 months ago
We stayed at these apartments in August and was very disappointed with the brochure description of them. They were described as quality accomodation in a peaceful location, neither of which was true. In fact, it was the worst accomodation we have ever stayed in. The whole place needs a complete refurbishment and the swimming pool is far too small for the number of guests that the apartments can accomodate. May our expectation were too high, but as we were booking with Thomson we did expect a little better. Needless to say I would not recommend or stay at this accomodation again.
Travel operator: Unknown
22 years 3 months ago
My first impression when we arrived was how small the pool was when compared to the photo in the Portland brochure.During the height of the afternoon the pool got very crowded and congested. families.Entertainment goes from poor to excellent, the magician was excellent.
The staff at the hotel are the most friendliest I have encountered anywhere on my numerous holidays.The bar is reasonably priced, a pint about
The staff at the hotel are the most friendliest I have encountered anywhere on my numerous holidays.The bar is reasonably priced, a pint about
Travel operator: Unknown
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