35 Reviews
Traveller Rating
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Excellent10
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Very Good15
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Good6
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Average4
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: independant
Travel operator: Sunway Travel
Travel operator: Alpha Rooms
Eating out is quite expensive. The restaurant that we liked best was Indiana Johns. Don't get put off by the tacky name, they do lovely food.
We hired a car so visited Cala Millor, Casa Mondrago Beach, Sa Coma, Palma, S' Arenal ( water park) and Palma Nova (Marine land). Mondrago beach is beautiful, well worth a visit.
The complex is beautifully maintained. The staff are excellent. Rooms are cleaned regularly. We were in the Clio apartments, these are nice if you have small children because you get a garden area on the ground floor. The complex is dominated by German tourists, the British are definately the minority. The kids play with each other regardless of language barriers. The hotel appeals to families, it is not a typical Brit abroad, boozy, football t-shirt type of place.
We were paying up to 3.5 euro for a small bottle of water/coke/ pint of beer when eating out so beware. We easily knocked up a drinks bill of
Travel operator: onthebeach.com
First impressions were very good with a nice looking front to the hotel and an even more impressive reception.
The complex is set on 3 floors and is just as easy to use the steps rather than wait for the lift (lifts are dotted around each block).
After checking in we made our way to the apartment and on opening the door could smell damp
Travel operator: Cosmos
The staff are all professional and extremely helpful, speak excellent English and are available 24/7, if you need to keep your room for a late check-out they'll do everything they can to do that.
We've never tried the food in the restaurant but having used the snack bar and pizza guy without problem can only think it would be fine.
The evening entertainment tends to cycle round the same acts every fortnight so after several visits we've seen they're amusing interpretation of Grease and Sister Act more than once, though the guest entertainments tend to be of a higher standard ( excluding Fallon the worlds worst magician )
This complex can be what you want, whether its for families or couples only you can make of it what you need, its clean, friendly and well located.
Travel operator: DIY
All our requests on booking were taken into consideration. Quiet location - we were in 2 one bed-roomed apartments in the Clio block - away from the stage area and "busier" parts.
Travel cot was provided as requested and almost brand new by the looks of it.
Complex quite quiet - no rushing for sunbeds - still a lot stacked up late morning. Don't know what it was like in the school hols but we were told that the resort in general had been quiet since 20th August.
Apartment was fine. As in previous reports I would agree that the bathroom was very modern - perhaps the living areas are next to be decorated! Still habitable nevertheless.
Balcony huge - solid wall - so safe for children and enough space for 2 sun beds and a table and 4 chairs. Air conditioning in bedroom and living areas too. Room cleaned Tues, Thurs and Sunday's. Staff friendly and helpful, bar bar/ restaurant - lovely food and the pizza's a must from the pizzeria.
Molly club looked an ideal distraction for those 5 and over but our son was too young and happy to stay in the toddler pool.
We found other guests on the complex to be very friendly and got to know our Dutch neighbours very well.
Travel operator: Thomas Cook
We arrived and found the reception to be very nice and staff helpful. There were 3 family's who had all booked the same room types. 2 families had teenagers but our friends also had a 3 year old and when we got to our apartments theirs was on 2 levels with a staircase to the upper living room & kitchen. Not ideal as the balcony had a shear drop. Lucky enough we were allocated a mid floor room all on 1 level so we swapped. My advice is if you have children who like to climb book a ground floor apartment.
The rooms were very clean better than I expected to be honest although the kitchen was very basic no grill, but we only planned to sleep there. As I said the apartment was on 2 levels and this was a great help when you have 2 teenagers and only 1 bedroom so at least it felt like 2 rooms. We did take a kettle and a toaster with us (cheap to buy less than
Travel operator: Dedicated Holidays
Trying to get a sun lounger is a joke round the large pool that are tied up till 9.00am and at the smaller pool there were only 5 sun parasoles for about 50 sun loungers. Around the pool was very messy no one seems to clean the
surrounding area.
Rooms basic but clean balcony large air conditioning good once we got the hang of it.
But would not go back.
Travel operator: Thomas cook
We booked with Thomas cook, all our requests were sorted- ground floor, aircon, cot etc. Thomas cook couldn
Travel operator: thomas cook
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