93 Reviews
Traveller Rating
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Excellent28
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Very Good36
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Good15
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Average11
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
17 years 1 month ago
We have just returned after a two week stay. The apartments are ideally sited for a quiet holiday, but feel that First Choice should advise that 80% of the bars and restaurants within reasonable distance, are closed for the final two weeks of the season. Leaving 4 places to eat in total.
Food on site very basic with a slow service, staff friendly enough but not very helpfull, I got the impression that they were just waiting fot the place to close down. Alberto the entertainments man is friendly enough, but activities very erratic, even down to none on some days, also not enough variation. Some nights, he just played CD's for the last 2 hours or so. Although bar should close at 12.00, the last week it was mostly about 11.15 to 11.30. When the bar did close, we were told that we could not even sit at the outside tables after 12.00 as "it was Spanish Law", and all the outside lights were turned off anyway.
Hotel had the cheek to ask for 40 euros late checkout room, even though there were no new arrivals.
Food on site very basic with a slow service, staff friendly enough but not very helpfull, I got the impression that they were just waiting fot the place to close down. Alberto the entertainments man is friendly enough, but activities very erratic, even down to none on some days, also not enough variation. Some nights, he just played CD's for the last 2 hours or so. Although bar should close at 12.00, the last week it was mostly about 11.15 to 11.30. When the bar did close, we were told that we could not even sit at the outside tables after 12.00 as "it was Spanish Law", and all the outside lights were turned off anyway.
Hotel had the cheek to ask for 40 euros late checkout room, even though there were no new arrivals.
Travel operator: First Choice
17 years 1 month ago
The apartments are fantastic we really enjoyed it there
The staff are extremely friendly and made us welcome again for a second time staying at these apartments
The restaurant was fantastic and the food was really nice and it was always quick being served.
Emillio and Juan are absolutley fabulous we enjoyed seeing them again and were made very welcome by them
Alberto was excellent as usual he never stopped making us laugh we don't know were he gets his energy from.
None of the staff had forgotten us from the previous year and they seemed as happy as we did when we returned.
We will deffinately be visiting again in future and we would certainly reccommend these apartments if your looking for a quieter get away.
The staff are extremely friendly and made us welcome again for a second time staying at these apartments
The restaurant was fantastic and the food was really nice and it was always quick being served.
Emillio and Juan are absolutley fabulous we enjoyed seeing them again and were made very welcome by them
Alberto was excellent as usual he never stopped making us laugh we don't know were he gets his energy from.
None of the staff had forgotten us from the previous year and they seemed as happy as we did when we returned.
We will deffinately be visiting again in future and we would certainly reccommend these apartments if your looking for a quieter get away.
Travel operator: first choice
Recommended
17 years 3 months ago
The Playa apartments were reasonable. The linen was changed twice while we were there (1 week). The food wasnt to our taste and we had to eat out. The salad was OK. The location to the beach was the best ever. Just a few feet away. The staff were the best I have ever met. The entertainment was also the best. Alberto doesnt know his own talents. He could be making millions elsewhere. He has an abundance of energy that just cannot be found. I would go again just to watch him and Iris. Their Dirty Dancing was so good I almost cried. On a negative note, to get a sunbed is virtually impossible. You MUST put your towels out in the middle of the night. Thats what everyone else seems to do. Up at 6 a.m. and all the beds were gone. Not enough room for everyone.
Travel operator: First Choice
Recommended
17 years 3 months ago
Just returned after spending two weeks in August.The rooms were basic but clean and linen was provided on a regular basis. Only ate in the restaurant on arriving the first night and the meal was average but to be fair we did arrive as the restaurant was closing.Reception staff and the attatched shop staff were pleasant and cheerful. The entertainment was good and Alberto was a star where he gets his energy from i dont know.On the down side, and if anyone from the hotel reads these sites please note. It is impossible to get a sun bed. Got up on the first day at 0800hrs and every bed had a towel on them but only about 5 people actually present. This put us off and we ended up on the beach or at the nearby Oceiana restaurant which had its own pool and a massive bouncy castle. These facilities were free if you bought a drink or food. the staff here were great and most days we had the pool to ourselves.
Finally hire some bar staff, service was slow and queues build up at the bar.
Finally hire some bar staff, service was slow and queues build up at the bar.
Travel operator: First Choice
Recommended
17 years 3 months ago
The complex was very nice although the apartments were very basic but clean. A bit updating would help improve such as new bath and kitchen units. We were located on the top floor (2 floors) as requested but were overlooking the entertainment area and this went on until quite late so we could not get to sleep in the living area due to the noise, especially on first night we were all tired and there was a karaoke night!! We ended up moving the roll out bed into the bedroom and pushed all the beds together and all four of us slept on these. It was a bit quieter in the bedroom. The air conditioning was a plus and this is the main reason we booked this apartment as not that many in menorca have air conditioning.
The pool and gardens were excellent and well kept. The beach was at the bottom of the garden.The usual towels were put on the beds early each day with not a soul in sight! It didnt bother us as we preferred the beach or went out sightseeing and used the pool from 5 ish when quieter.
The entertainment looked very good but we prefer to go out for meals. The kids were well catered for all day although again this was not used by us.
overall quite a nice complex for the price although with a few improvements in the apartments it would be excellent. Great for young families who like to stay around the hotel for entertainment.
The pool and gardens were excellent and well kept. The beach was at the bottom of the garden.The usual towels were put on the beds early each day with not a soul in sight! It didnt bother us as we preferred the beach or went out sightseeing and used the pool from 5 ish when quieter.
The entertainment looked very good but we prefer to go out for meals. The kids were well catered for all day although again this was not used by us.
overall quite a nice complex for the price although with a few improvements in the apartments it would be excellent. Great for young families who like to stay around the hotel for entertainment.
Travel operator: First Choice
17 years 3 months ago
Just returned from these apartments and wow what a fortnight we had. Alberto and Iris were excellent they both have real good talents and so much energy always smiling don't know how they do it all day. Amillio and Juan and the rest of the bar staff were great very friendly could do with a few more staff on the night at the bar but they all do work very hard. My 5 year old went to the kids club and enjoyed it but my 7yr old prefered to play the games with iris and alberto. I would recomend these apartments to anyone we had a fantastic time and are definately goin back and we didn't have to get up to early we could get up at 7.30 and still get a sunbed near the pool. An excellent place. We had our towels changed every other day. The beach was real nice the kids loved it so did my partner he went snorkling
Travel operator: first choice
Recommended
17 years 3 months ago
The apartment was basic and the air con was a real must have. Early mornings to put your towels out (than you James)Change of linen and towels was not great, maids would turnup at 6pm when you are trying to get ready for the night out. Onlyu ate in the bar couple lunch times as the menu is very basic and the same every day. Entertainment ok some nights but very poor at ther times. The team were full of energy but the season was coming to an end and they were suffering with tiredness. The worst thing was lack of bar staff and it could take 20 minutes to get a drink.
Travel operator: First Choice
17 years 4 months ago
Both me and my husband thought the apartment was really nice. There was plenty of room for us 3.
The bedrooms are nice. Ours had a double wardrobe and a high chest of drawers.
The kitchen was slightly on the small side but we didn't use it alot - as you do on holiday!
The dining/living area was nice and big and our balcony looked out over to the pool which was really nice.
The restaurant at the hotel (Lord Nelson) is nice, plenty of things to choose from and they are reasonably priced as well.
The only downfall with the restaurant/bar is it did take quite a while to get our drinks on a couple of occasions.
The location of the hotel is really good. The nearest beach is down a few steps - literally. This beach doesn't get busy either which is nice.
There are a few other beaches within a 15min walk and these are slightly bigger.
The hotel staff are really nice - they will do anything they can to help you and make you feel at home.
The entertainment was really good aswell. It is mainly for kids but we had a good laugh as well. Especially at the Hawaiian night - that was funny.
Everything that is said about Alberto & Iris is bang on, they are great with the kids.
We would definitely visit this hotel again. We didn't want to come home but who does????
The bedrooms are nice. Ours had a double wardrobe and a high chest of drawers.
The kitchen was slightly on the small side but we didn't use it alot - as you do on holiday!
The dining/living area was nice and big and our balcony looked out over to the pool which was really nice.
The restaurant at the hotel (Lord Nelson) is nice, plenty of things to choose from and they are reasonably priced as well.
The only downfall with the restaurant/bar is it did take quite a while to get our drinks on a couple of occasions.
The location of the hotel is really good. The nearest beach is down a few steps - literally. This beach doesn't get busy either which is nice.
There are a few other beaches within a 15min walk and these are slightly bigger.
The hotel staff are really nice - they will do anything they can to help you and make you feel at home.
The entertainment was really good aswell. It is mainly for kids but we had a good laugh as well. Especially at the Hawaiian night - that was funny.
Everything that is said about Alberto & Iris is bang on, they are great with the kids.
We would definitely visit this hotel again. We didn't want to come home but who does????
Travel operator: First Choice
Recommended
17 years 4 months ago
We topped up the holiday with half board.
The food on offer with the half board option was very basic and no menu was offered to be able to check out what we were ordering.
By the end of the week it had become a family joke that chips went with everything. When we chose food from the main menu we had to pay the full price with no allowance being made for the fact that we had already paid for half board.
The childrens menu was very boring and repetative with no option for any fresh vegatables. The only food on offer to the kids that was half way to being healthy was fruit.
The bed linen was not changed once during the week and the towels were only change once and then not enough towels were left for all of us.
The hotel is situated in a quiet area of sa caleta and is ideal for children. the gardens and grounds of the hotel were enclosed and that made it extra safe for the kids.
The gardens were very well kept and clean. the hotel staff were very good natured and spoke English very well but very very short staffed and this led to long queues for ice creams and drinks and sometimes it was a long wait to be served at meal times.
The kids clubs for the children ( aged about 3 to 8 years old) was very good but it seem limited for the older kids.
The evening entertainment was very good and the youngest and oldest guests seemed to enjoy it all.
Overall we had good holiday dispite the food being very limited, had we decided to stay for the two weeks I think we would have been eating elsewhere by the second week.
The food on offer with the half board option was very basic and no menu was offered to be able to check out what we were ordering.
By the end of the week it had become a family joke that chips went with everything. When we chose food from the main menu we had to pay the full price with no allowance being made for the fact that we had already paid for half board.
The childrens menu was very boring and repetative with no option for any fresh vegatables. The only food on offer to the kids that was half way to being healthy was fruit.
The bed linen was not changed once during the week and the towels were only change once and then not enough towels were left for all of us.
The hotel is situated in a quiet area of sa caleta and is ideal for children. the gardens and grounds of the hotel were enclosed and that made it extra safe for the kids.
The gardens were very well kept and clean. the hotel staff were very good natured and spoke English very well but very very short staffed and this led to long queues for ice creams and drinks and sometimes it was a long wait to be served at meal times.
The kids clubs for the children ( aged about 3 to 8 years old) was very good but it seem limited for the older kids.
The evening entertainment was very good and the youngest and oldest guests seemed to enjoy it all.
Overall we had good holiday dispite the food being very limited, had we decided to stay for the two weeks I think we would have been eating elsewhere by the second week.
Travel operator: first choice
17 years 4 months ago
Th apartments are lovely.Not a big kitchen and the bathroom door sometimes locked on you.Our apartment looked over the entertainment so some nights we just watched it from the balcony. Sheets and towels were only changed twice a week which wasn't very good! The staff were mostly very nice but on the day we left I left my phone in the apartment and when I phoned it had not been handed in which was a bit disappointing.
Didn't really eat in the resturant as it was a bit overpriced and not a lot of choices. We tended to go to Sa Nacra which is lovely or into Cala n Bosch where there is more variety. We foudnd a lovely resturant called El Pato very reasonable and great variety. The bus was only 1 euro 35 cents and ran all the time.
My daughter went to the kids club and loved it. Lots to do and the reps Kiki and Loopy were fantastic. Rebecca never wanted to miss it. She especially loved a Saturday afternnon when you got to throw all the reps in the pool.
I would love to return to this hotel as its very safe for kids and Alberto, Loopy and Kiki Dee are great!!
Didn't really eat in the resturant as it was a bit overpriced and not a lot of choices. We tended to go to Sa Nacra which is lovely or into Cala n Bosch where there is more variety. We foudnd a lovely resturant called El Pato very reasonable and great variety. The bus was only 1 euro 35 cents and ran all the time.
My daughter went to the kids club and loved it. Lots to do and the reps Kiki and Loopy were fantastic. Rebecca never wanted to miss it. She especially loved a Saturday afternnon when you got to throw all the reps in the pool.
I would love to return to this hotel as its very safe for kids and Alberto, Loopy and Kiki Dee are great!!
Travel operator: First Choice
Recommended
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