45 Reviews
Traveller Rating
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Excellent16
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Very Good24
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Good4
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Average0
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years ago
We chose this hotel after reading reports on this website and we weren't disappointed.
The hotel was spotless; the food plentiful and varied;set in a quiet area - from our room. On the second floor at the front of the hotel, we couldn't even hear cars going by and there was virtually no noise from aeroplanes as we were on the north of the island.
Although the staff spoke excellent English we always spoke in Spanish.
There was a mixture of all ages and, although mostly English guests, Irish and German accents could be heard.
For those unable to leave their lap tops at home the whole of the hotel is a Wi Fi hot spot so you can surf the Net for free, but if you have to use an old fashioned monitor and keyboard it is cheaper to use one of the Internet cafes nearby.
We chose to take the full day Grand Tour which proved very informatve and enjoyable. This included a stop at a local craft centre; a goats' farm; the oldest church in the Canaries; a living museum looking at the the original inhabitants way of life and an aloe vera farm. (Beware of the chap offering neck massages if you have sensitive skin)
The hotel was spotless; the food plentiful and varied;set in a quiet area - from our room. On the second floor at the front of the hotel, we couldn't even hear cars going by and there was virtually no noise from aeroplanes as we were on the north of the island.
Although the staff spoke excellent English we always spoke in Spanish.
There was a mixture of all ages and, although mostly English guests, Irish and German accents could be heard.
For those unable to leave their lap tops at home the whole of the hotel is a Wi Fi hot spot so you can surf the Net for free, but if you have to use an old fashioned monitor and keyboard it is cheaper to use one of the Internet cafes nearby.
We chose to take the full day Grand Tour which proved very informatve and enjoyable. This included a stop at a local craft centre; a goats' farm; the oldest church in the Canaries; a living museum looking at the the original inhabitants way of life and an aloe vera farm. (Beware of the chap offering neck massages if you have sensitive skin)
Travel operator: First Choice
Recommended
18 years 2 months ago
We spent two lovely weeks at Atlantis Palace Hotel, and booked the holiday based on the accurate reviews here.
The positive point about the Hotel are as
follows, it was half term with many children at the Hotel, but it was still very relaxing and calm around the pool area and in the dinning room.
Food indeed was very varied and of good quality, and service in all areas were exellent, we didn't feel the need to dine out.
Through out the holiday we felt relaxed. We have stayed in many similar hotels but this one did have the edge in all areas.
Very few negative point and are only our personal opinion. Make sure you use the safe in the room and put all your valuables in, the maid had a habit of leaving the patio doors to the veranda open leaving easy access to others to enter from nearby rooms, we were on the third floor.
In event of the sun not shining, there would be very little to do at the Hotel or the resort.
The positive point about the Hotel are as
follows, it was half term with many children at the Hotel, but it was still very relaxing and calm around the pool area and in the dinning room.
Food indeed was very varied and of good quality, and service in all areas were exellent, we didn't feel the need to dine out.
Through out the holiday we felt relaxed. We have stayed in many similar hotels but this one did have the edge in all areas.
Very few negative point and are only our personal opinion. Make sure you use the safe in the room and put all your valuables in, the maid had a habit of leaving the patio doors to the veranda open leaving easy access to others to enter from nearby rooms, we were on the third floor.
In event of the sun not shining, there would be very little to do at the Hotel or the resort.
Travel operator: First Choice
Recommended
18 years 2 months ago
This is our third visit to this lovely Hotel.
It has a great location right in the centre of Corralejo with the beach just across the road.
Our room was spacious and very clean.
The food was of a high standard with plenty of choice.
The hotel staff were quite friendly on the whole.
Didn't see much of the entertainment as we went out most nights.
This is the place to go if you want a relaxing holiday in a quiet location but with amenties nearby. A nice four star Hotel.
It has a great location right in the centre of Corralejo with the beach just across the road.
Our room was spacious and very clean.
The food was of a high standard with plenty of choice.
The hotel staff were quite friendly on the whole.
Didn't see much of the entertainment as we went out most nights.
This is the place to go if you want a relaxing holiday in a quiet location but with amenties nearby. A nice four star Hotel.
Travel operator: First Choice/ Relaxabroad.com
Recommended
18 years 3 months ago
We chose to stay at the Hotel Atlantis Palace after reading other reviews on the Holiday Truth website and we were not disappointed.
The hotel is really well located just 5 minutes stroll down to the beach and ten minutes to the main town centre. Both the interior and exterior of the hotel are immaculate and well maintained.
The reception, pool and garden areas are especially lovely. We stayed in a standard double room which was spacious and comfortable with a nice balcony. The bathroom was spotless and had his/her sinks which was a great facility as was the hairdryer.
Breakfast and dinner were an experience! So much choice even for a vegan! The vegie / meat dishes are well labelled, the food was always fresh and the menu changed daily.
There was even champagne on offer at breakfast though we didn't partake. On our last day we had to check out of our room at 12noon but this was not a problem as the bell boy locked our luggage away securely and we sat by the pool enjoying our last afternoon in the sun.
The hotel offers a courtesy changing room well equipped with male and female showers, toilets and changing rooms including hairdryers. This is located in a quiet corner of the hotel behind the gym... I'm not sure you would know it's there unless you asked.
Whilst on holiday we had a nosey around other 4 star hotels and felt that the Atlantis Palace was by far the best and could even pass as a 5 star in comparison.
In fact, some of the 5 star hotels were poorly located so when we return to Corralejo in the future we will only stay at the Atlantis Palace.
The hotel is really well located just 5 minutes stroll down to the beach and ten minutes to the main town centre. Both the interior and exterior of the hotel are immaculate and well maintained.
The reception, pool and garden areas are especially lovely. We stayed in a standard double room which was spacious and comfortable with a nice balcony. The bathroom was spotless and had his/her sinks which was a great facility as was the hairdryer.
Breakfast and dinner were an experience! So much choice even for a vegan! The vegie / meat dishes are well labelled, the food was always fresh and the menu changed daily.
There was even champagne on offer at breakfast though we didn't partake. On our last day we had to check out of our room at 12noon but this was not a problem as the bell boy locked our luggage away securely and we sat by the pool enjoying our last afternoon in the sun.
The hotel offers a courtesy changing room well equipped with male and female showers, toilets and changing rooms including hairdryers. This is located in a quiet corner of the hotel behind the gym... I'm not sure you would know it's there unless you asked.
Whilst on holiday we had a nosey around other 4 star hotels and felt that the Atlantis Palace was by far the best and could even pass as a 5 star in comparison.
In fact, some of the 5 star hotels were poorly located so when we return to Corralejo in the future we will only stay at the Atlantis Palace.
Travel operator: Travel Republic
Recommended
18 years 6 months ago
Upon arrival at the hotel the reception area looked great. My wife had booked 2 rooms, 1 for husband and wife and 1 family room for our 16, 14 and 9 year old. When booking in we were told that we hadn't got a double bed in our room but would have to push single beds together, we booked the holiday over 12 months prior to arrival. Eventually our needs were met and the rooms were very good and clean.
The food is good but repetitive the restaurant is very clean and the staff are second to none. We did have an incident on the last night with some uncooked chicken, so be aware.
If you want entertainment on your holiday this is not the hotel to visit. There is no entertainment during the day around the pool and the evening entertainment is very poor finishing around 10.30pm.
We booked to go on an excursion to Oasis Park which was fantastic. The water park is good but very safety cautious.
Overall its not bad but if you have been to good hotels over the world you could be a bit disappointed at the 4 star rating.
The food is good but repetitive the restaurant is very clean and the staff are second to none. We did have an incident on the last night with some uncooked chicken, so be aware.
If you want entertainment on your holiday this is not the hotel to visit. There is no entertainment during the day around the pool and the evening entertainment is very poor finishing around 10.30pm.
We booked to go on an excursion to Oasis Park which was fantastic. The water park is good but very safety cautious.
Overall its not bad but if you have been to good hotels over the world you could be a bit disappointed at the 4 star rating.
Travel operator: Airtours
18 years 6 months ago
Myself, husband and son travelled with my parents to this hotel in June 2006.
We had booked a Superior Suite as arrival day was my birthday and we'd had to cancel our holiday to Egypt which was costing more money, so we bulked up the cost at the Atlantis palace. It was well worth the money.
We arrived early afternoon and after a record check in the bell boy (Yasser) took us to our suite. It was fabulous. Although it didn't have a pool view it overlooked a nice garden and was very quiet. There was a bucket of ice with a bottle champagne in it, a huge basket of fruit and a half bottle of red wine waiting for us. The suite was huge, it even had a hall way! For 3 it was way too big but it was a treat. The maid changed our towels twice a day, bedding everyday and folded our bed covers down at night and left chocolates on our pillows. The room was spotless and they even folded our clothes and nightwear - really was a treat for me being a busy mum at home.
On our 3rd day we arrived at the room to find water dripping through our bedroom ceiling. After a call to reception a maintenance worker arrived in 15 minutes and took control. It was a burst pipe and we had to be moved to another suite. This one wasn't as good only because it over looked the tennis courts and local residents houses and a dog barked consistently between 11 - 12pm and 5.30 - 7.30 am. Hmmmm. BUT i expect the resident was there before the hotel! Anyway, the changeover was very quick, we had a bell boy help us move and we got another big basket of fruit to say sorry.
The hotel was an absolute joy to stay in. The maids were cleaning 24/7 and were very friendly. They spoke to you first, even in their own language if they didn
We had booked a Superior Suite as arrival day was my birthday and we'd had to cancel our holiday to Egypt which was costing more money, so we bulked up the cost at the Atlantis palace. It was well worth the money.
We arrived early afternoon and after a record check in the bell boy (Yasser) took us to our suite. It was fabulous. Although it didn't have a pool view it overlooked a nice garden and was very quiet. There was a bucket of ice with a bottle champagne in it, a huge basket of fruit and a half bottle of red wine waiting for us. The suite was huge, it even had a hall way! For 3 it was way too big but it was a treat. The maid changed our towels twice a day, bedding everyday and folded our bed covers down at night and left chocolates on our pillows. The room was spotless and they even folded our clothes and nightwear - really was a treat for me being a busy mum at home.
On our 3rd day we arrived at the room to find water dripping through our bedroom ceiling. After a call to reception a maintenance worker arrived in 15 minutes and took control. It was a burst pipe and we had to be moved to another suite. This one wasn't as good only because it over looked the tennis courts and local residents houses and a dog barked consistently between 11 - 12pm and 5.30 - 7.30 am. Hmmmm. BUT i expect the resident was there before the hotel! Anyway, the changeover was very quick, we had a bell boy help us move and we got another big basket of fruit to say sorry.
The hotel was an absolute joy to stay in. The maids were cleaning 24/7 and were very friendly. They spoke to you first, even in their own language if they didn
Travel operator: Airtours
Recommended
18 years 7 months ago
Me and my husband wanted a relaxing but centralised holiday resort and thats exactly what this holiday was.
The hotel was gorgeous. We arrived and were quickly checked in. we had booked for the Junior Suite and its definately worth the upgrade price (
The hotel was gorgeous. We arrived and were quickly checked in. we had booked for the Junior Suite and its definately worth the upgrade price (
Travel operator: Thomas Cook Signature
Recommended
18 years 9 months ago
Stayed in the Atlantis princess for the first and it won't be the last. Best 4 star ever and better than some of the 5 stars we have used.
Food a highlight as is the room size but our outlook wasn't great but the excellent desk staff suggested we give room preferences when next booking and we will.
Nice touch was bottle of bubbly delivered to our room on +
my wifes birthday. All in all first class.
Food a highlight as is the room size but our outlook wasn't great but the excellent desk staff suggested we give room preferences when next booking and we will.
Nice touch was bottle of bubbly delivered to our room on +
my wifes birthday. All in all first class.
Travel operator: panorama
Recommended
18 years 10 months ago
We arrived at the hotel in the taxi and it took our breath away. The hotel is beautiful qand I never expected such luxury. Every part of the holiday was fantastic and the staff so helpful. The one problem for me with two children is that the evening meal was not available till 6.30 which was really late for my 5 year old...she was starving!
The kids loved the disco and a few of the later shows were good some not. If I won the lottery I would love to live there!
The kids loved the disco and a few of the later shows were good some not. If I won the lottery I would love to live there!
Travel operator: Alpha rooms
Recommended
18 years 10 months ago
We have stayed at this hotel 4 times now and feel spoilt by it. It is in a very good location, close enough to the town, bars and restaurants but far enough away not to be kept awake by noise.
The rooms are the best I've seen and have a good attention to detail, such as the balcony chairs are better than average and recline. The rooms and whole hotel is spotless and maids are constantly cleaning. Linen and towels changed daily. The bed is huge and I can lie across it sideways (I'm 5ft 4).
The poolside is lovely and relaxing. I prefer not to have entertainment around the pool and not to listen to other people's stereo. You can always find a sunlounger (with padded cushion) and the hotel provides pool towels which can be changed daily. The poolside bar is always on hand for a snack and a beer!
The restaurant is large and tables are always set for breakfast or evening meal. The waiting staff change the table cloths when you leave the table so no mess from the previous occupants. There is plenty of choice for breakfast, with Champagne, smoked salmon and Chefs preparing eggs, omelettes etc. Evening meal can get slightly repetitive but again the Chefs are cooking steaks, fish (king prawns are lovely), roasts. The soups and salads are delicious and the desserts are scrummy.
I can't comment on the evening entertainment as we preferred to go out but there are shows on every night. I would not hesitate to recommend this hotel, (particularly for couples). The staff are friendly and helpful and accommodate your requests.
The rooms are the best I've seen and have a good attention to detail, such as the balcony chairs are better than average and recline. The rooms and whole hotel is spotless and maids are constantly cleaning. Linen and towels changed daily. The bed is huge and I can lie across it sideways (I'm 5ft 4).
The poolside is lovely and relaxing. I prefer not to have entertainment around the pool and not to listen to other people's stereo. You can always find a sunlounger (with padded cushion) and the hotel provides pool towels which can be changed daily. The poolside bar is always on hand for a snack and a beer!
The restaurant is large and tables are always set for breakfast or evening meal. The waiting staff change the table cloths when you leave the table so no mess from the previous occupants. There is plenty of choice for breakfast, with Champagne, smoked salmon and Chefs preparing eggs, omelettes etc. Evening meal can get slightly repetitive but again the Chefs are cooking steaks, fish (king prawns are lovely), roasts. The soups and salads are delicious and the desserts are scrummy.
I can't comment on the evening entertainment as we preferred to go out but there are shows on every night. I would not hesitate to recommend this hotel, (particularly for couples). The staff are friendly and helpful and accommodate your requests.
Travel operator: Mytravel
Recommended
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