The hotel was light and airy with an impressive foyer encompassing a bar and comfortable lounge area.

There were lots of large plants and fountains around which gave it a lovely relaxed atmosphere. The staff were friendly and welcoming as was the young man dressed in pantaloons who took our cases to our room on the second floor.

There was a welcome note with a half bottle of wine on the table, a nice touch as was the towel swan in the bathroom which boasted his & hers sinks. Our good sized quiet very private balcony overlooked a side road and got the sun in the afternoon.

It was close to a small beach and the main street and about twenty minutes down to the end of the pretty harbour.I don't think many rooms had a sea view but we took some lovely photos from the third floor through the arched windows.

The food was excellent though could be a little cold at times.The waiters were friendly bar one who we confused by smiling sweetly every time we saw him.Thought it might rub off but it didn't!!

The hotel was spotless - have never seen so many cleaners! The rooms were cleaned daily,linen changed regularly and towels replaced if left on the bathroom floor.

There was a large concert hall next to the dining room with nightly entertainment which was good the couple of times we went.We didn't use the swimming pools or gym but they looked really nice and there was plenty of room for everyone.

We would certainly return to this hotel and would recommend it to anyone as it was very child friendly and would suit any age group - the youngsters could go into Corralejo for more nightlife.

Hi

Ian and Jean aged 58 from Sheffield

Just returned from the Atlantis Palace,we have stayed in many 4 star hotels all over the world but this is the best.

From the minute you arrive, your cases are taken to your room and the reception staff all speak perfect english so there is on problems checking in to the hotel.

We were told by a friend to ask when booking, for a 3rd floor room that gets the afternoon sun, we arrived at 5pm and on reaching our balcony the sun was red hot and we sat out till it set at 6-30pm wonderful.

You are given two cards for your room you need this to set up your saftey box cost 1-80 euro per day, you have a nice bottle of red wine waiting in your room.

The fridge as lots of drinks inside but we bought ours from the s/markets and put them in the fridge without problems.

The dining area is downstairs beside the pool area, we stayed 11 nights and never waited once for a table for b/fast or e/meals ect, the standard of food was first class.

Breakfasts were hot food bacon sausage eggs beans etc , and continental plus smoked salmon champagne and bucks fiss every day.

Evening meals various roasts and grilled fish every night, plus lots of other choices from chilli's curries pasta's chinese and indian meals,plenty of veggie stuff but did not try.

Cold Buffet very large choice meats fish mussels prawns etc plus choice of two soups each night.
Lots of sweets for the ladies and around 6 types of cheese and grapes for the boys.

You can book all drinks to your room or pay on the night.
Bars the lounge/ reception bar area is huge great for a coffee to unwind or a couple of nightcaps closes at 12 o'clock so make sure you order double if staying late plenty of time to drink up, price 3 euro a pint.

Entertainment Bar opens at 8pm kids mini disco most nights but only 8-30 till 9pm, this is followed by a quiz or bingo.

The main show starts at 9-30pm with either tribute groups dance troops singers acrobats etc,most being very good but remember they have to find turns to suit all types of people, we enjoyed most nights.

Pool area great never once waited for a chair, on arrival you are given a card for free towels(yellow) take this to the room below the pool bar, the attentant sometimes locks up whilst taking dirty towels away so just wait 5 mins for him coming back.

You can change them every day if you wish but on your last day take them back and retreve you card as you will be asked for it on leaving.

Outside the hotel turn right then left to the beach 5mins,or turn left bars 3mins away lots of fun type pubs, market up the hill 20 mins very limited things lots of junk etc.

The resort was very quiet, so if looking for disco nights then try another resort.

The bars around the harbour are great all do food and the sunsets are ace.

Plenty of tours boat rides etc, we went on the motor trikes 4 hour trip over sand dunes dust roads down the beach stopped for drinks at a hillside bar, all for 60 euro's "for two people" great value.

This can be booked at the winter gardens pub 10 mins fronm hotel very nice at night if you just wish a quiet drink and a laugh with june and alan your hosts, or you can book direct up the hill near the water park 20 mins walk ( not Steep)

Well to end yes first class hotel in all area's are we going again ? you bet we are in the near future.
hope you have a great time

This hotel is amazing - definetely the best I have ever stayed in. We transfered here half way through our week after staying in a horrible appartment hotel on the other side of town.

From the moment you walk in you feel relaxed - the rooms are beautifully clean, we were on the 2nd floor overlooking the pool area. The bathroom was lovely - twin sinks with a swan made out of a towel between them! The private balcony was also lovely, it was great to sit out there in the early evening before dinner.

The food was great - for 2 fussy eaters, there was a huge choice and the waiters were lovely. We never had to wait for a table and were never rushed to leave as you are in some places!

The pool area was also lovely, lots of palm trees and flowers meant there was always birds singing and we both felt so relaxed - it felt a million miles away from the busy streets!

I can't fault this hotel at all, we will definitely be returning as soon as possible and would recommend this hotel to anyone who is looking for a relaxing break.

Could not fault the hotel in any category. Would of been nice to have a few more english speaking channels on the tv whilst getting ready but apart from that 10 out of 10 for me!!!

I am actually thinking of buying a place out there so im booking the hotel again to go out in a few months time. Had such a relaxing time the hotel is peaceful where you can enjoy a decent nights sleep.

Hotel was wonderful and I have recommended many people to try it out.
Kind Regards Kirsty-Anne Hamilton

We had used "Holiday-Truth" to review the hotel before we booked and found it very useful.

The hotel has been built to a very high standard and both the rooms and the public areas were spotlessly clean. The hotel is in a horse-shoe shape with the inner rooms overlooking the pool and the outer room looking to surrounding properties. We had one of the latter rooms and though the view was not spectacular the balcony was very pleasant and secluded.

The food was excellent, lots of choice each night of both hot and cold meat and fish. The salad bar was particularly good. The choice for breakfast was also excellent with enough to suit every taste.

The staff were friendly and attentive with the exception of a couple of waiters who very though busy were not always helpful. I have still given this 5 Stars as there were lots of very friendly waiters. The bar and reception staff were excellent.

The entertainment in the hotel was mixed from an excellent Four Tops tribute group to a very bad magician but there was something on every night and on the Sunday night there was an excellent atmosphere in a very packed bar.

We visited in September but had no problem getting either sunbeds or parasols whatever time we arrived at the pool.

We also found its location to be very good, a couple of minutes from the beach or the main shopping street and about 15 minutes from the harbour.

We returned to the Atlantis Palace after staying there in January this year,this is probably the first time we have returned to a hotel before.

The Atlantis Palace is a class hotel and we were not dissapointed on our second visit,we are now thinking of booking again for a third visit.

There is no doubt that the hotel is spotlessly clean,staff are cleaning from dawn to dusk.

My only whinge would be the food,not that there was much wrong with it but the restaurant was really like a canteen,we would much have prefered to go bed and breakfast enabling us to try the excellent restaurants in town.

We were rather envious of other people in the resort visiting the restaurants in town,in fact half way through the holiday we decided to join them and sample the restaurants ourselves, deserting the Atlantis Palace "canteen", after all part of your holiday is the dining out experience.

The location of the hotel is excellent, just 10 minutes from a not to noisy resort centre.

The staff as usual were first class, really friendly and had a good rapport with the customers.

We did not try the entertainment,much preferring to walk into the resort,though we did call in the night club on our return to have a laugh and joke with this brilliant staff.

All in all we are definately returning later next year for a third visit, though we shall only be taking breakfast ( which is excellent) next time.

My wife and I stayed at the Atlantis Palace in August this year for two weeks, excellent hotel ,great food, and dinner served until 10pm during peak season.

Hotel staff very helpful, bar manager, Fernando is very good,(looks like Dean Martin.) We look forward to returning again for a November break next year.

You will also recieve a warm welcome at the Winter Garden pub in town English owned,a very quiet bar if you want a good English beer, shipped out from England, and to be able to have a conversation in peaceful surroundings,thanks for a great holiday.

The Altantis Palace Hotel was a super 4* hotel.

Room -:

We had a family room overlooking the outside dining area, it was very quiet and peaceful. The rooms were spotless, the maids cleaned the rooms everyday and mopped the floors too. Clean bathroom towels everyday if required.

Restuarant/Food -:

I agree with other reports, we were there for 10 nights and did find the breakfasts/dinners a bit repetative and boring, we ended up eating out quite a few times. When using the restuarant we always tried to sit in the outside area, it was much quieter and nicer. We tried Chinese (okay), the Mexican in the centre (didn't like - service was appalling) and the Italian on the corner at the roundabout (it was nice - try the starter garlic prawns - yum). Waikiki for cocktails, they made my daughter her own alcohol free cocktail complete with sparkler. We had lunch there too, the food was good.

Pool Area -:

Unfortunately you had to be down at the pool area just after 9am to lay your towels out on the sunbeds. If you do not have children and you're not fussed at being right by the poolside (I liked to be by the pool to watch my daughter in the water) then you should be able to find a bed/s later on in the day. But don't expect to get a bed cushion, I even saw a few people taking these up to their rooms with them!! And they were British!!
Entertainment / Kids Club -:
We didn't visit, we had dinner then went for a walk/drink in the evenings. We ended up in the bar at the end of the road most nights.

Excursions -:

We did go to the Water Park, it was okay. Beware - children are not allowed to wear t-shirts on the slides. They (and you) will need lots of suncream, you are higher up in the waterpark, and the breeze makes it feel much cooler. I can understand this is probably due to safety reasons but we were in Disney Water Parks last year and you could wear them there.
We also went on the Los Lobos Snorkelling, booked via hotel reception. It was brilliant, my daughter loved it. I'm not a good swimmer and I'm a bit afraid of deep water, but the wetsuits make you float, and the instuctor was very good.

Beaches -:

Be careful if you go bare foot - I noticed some broken glass on the beach quite a few times.

We would go back again, but just for a week next time. And we would only stay at Atlantis Palace.

We found the hotel to be very clean and the rooms spacious with a lovely bathroom .

Two sinks for a family of 4 is a great idea! The staff were very polite and helpful although the odd one or two in the restaurant let the side down!

The food was the best we have had on holiday as we usually get bored by the end of week one. There was smoked salmon and champagne most mornings and a good selection of seafoods,and meats available at night. We are adventurous eaters but the children are not and every night we all found something we liked. We ate out on 2 nights but were always happy to get back to the ease and comfort of the hotel restaurant.

The hotel is in a quiet spot close to the main town which was great because we could walk right down to the harbour at night and also shop for most things when we needed to.

The entertainment we saw was good and the kids disco looked good too.We simply decided if we fancied the show each night and if not we went into town. Most days we sat by the pool.You cant reserve a lounger before 9am which was good but there was a bit of a rush for sunbeds then!

The beach was lovely and we had a couple of nice days there and also visited the water park which was a great day out and within walking distance of the hotel.

I would definitely go back and recommend this hotel to anyone.

We have just returned and had a fairly enjoyable stay at the Atlantis Palace. We had read previous reports on this websites and perhaps had slightly too high expectations.

The hotel itself definately had the "wow" factor upon entry to the reception area. It really was fab!

Unfortunately our room looked onto the back of the hotel and right on to a building site which was noisy through the day if you had your balcony doors open. The rooms were also nice and very well kept. The maids were outstanding and always kept the room spotless. Be careful if you leave items of clothes in the bathroom as all the floors are bleached. My husband ended up with bleach splats up his jeans where the maid had been a bit too adventurous with the bleach! The pool area was also very nice.

It seems everything in the hotel is aimed to look nice and is not at all practical. The pool side area is very dangerous and a number of children occured injuries while walking along the side of the pool. As soon as it gets wet it is very slippy indeed so if you are traveling with children be very careful. There is hardly any non-slip-mats around. One man needed 8 stiches in his head after falling at the pool side!

Be prepared to get up early to claim sunbeds around the pool area. Even though reserving sunbeds is not supposed to be allowed, everyone still does it. The kids club area is also a fantastic respite from the sun. The hotel kids club staff were brilliant with a mini disco 5 nights a week and mini club everyday.

After reading other reports on this website about the food in the reasaurant I was expecting a wide variety to choose from. How wrong was I! The breakfast was the same every single day. Frankfurters, german streaky bacon, salad and chips! They did however cook fried eggs fresh every morning to your liking but it was a bit off putting when you saw the chef who was cooking the eggs, cooking raw chicken on the same hot plate at the same time as the eggs! Evening meal was also very boring. Again everything served with chips and the same pasta and tomato sauce. They did vary the meat but nothing was exciting.

All in all very dull at meal times. So much so - we ate out a lot of the time!!