45 Reviews
Traveller Rating
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Excellent16
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Very Good24
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Good4
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Average0
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Very quiet so don't expect Blackpool with sun !!
Hotel Entertainment varied but within easy walk to local nightlife, although 4 Tops tribute band in hotel cabaret lounge were excellent
A very relaxing and enjoyable holiday.
Travel operator: MY TRAVEL
As the restaurant was closed they had laid out cold meats, bread and fresh fruit in our room. The cot we requested was already in the room which makes a change as people who have travelled with babies will know!
The meals in the restaurant were of a very high standard and different choices every night.
The kids club rep, Jesus, was a star. My daughter thought he was the bees knees! They had a mini disco most nights at 8pm which was for an hour and was great for the little ones.
Overall I would recommend this hotel to anyone, the rooms were spotless and the service was great.
keep up the good work.
Travel operator: First Choice
We stayed here on a half board basis, and although the food looked fantastic, we found ourselves eating chips, garlic mayonnaise and bread rolls for dinner as there was not a great deal to choose from. Breakfast however was OK, but nothing too special either (apart from the bucks fizz!!)
I travelled with a 15yr old, and we were expecting some daytime entertainment, but nothing!, there were notices all around the pool area for no inflatables, no ball games, and the hotel staff were really strict on anyone "breaking" the rules, which I thought was unreasonable. A few small children were asked to get out of the pool for wearing armbands in the deeper pool!.
On arrival we were given a ticket for pool towels. As and when you wanted a new towel for by the pool, just hand in your old one/ticket and they will give new ones.
The room was excellent, I have never seen a double bed so huge in my whole entire life!! The maids did a fantastic job every day, was always clean, they even did the windows and floors every day!!
I must add also that there is a shop in the hotel, but the do not sell drinks/snacks, you have to walk about 250meters for a bottle of water!
I would definately recommend going up to the Market, but be prepared to haggle, and watch your bags, as I found mine was being eyed up the whole time! I got loads of great bargains though!
I would consider staying here again, but I would go in peak season and on a self catering basis.
Hope this helps, and enjoy your holiday!
Travel operator: Airtours
Our room was not ready on arrival (13.15) and we were given a voucher for free drinks whilst we waited.
The room was on the first floor, overlooking the pool, it was large and made to feel more spacious by the high ceilings. A bottle of wine had been left as a welcome gift on arrival. Children (14 & 10) had a pull out bed each, these were very comfortable and sturdy enough for adults to sleep on.
The room was equipped with a TV (Sky News, Sky Sport & CNN in English), a fully stocked mini bar, air conditioning, safety deposit box and even a mosquito plug-in! Mosquitos were a problem and all the family got bitten. Maids were unobtrusive and the room was cleaned thoroughly each day.
The restaurant was a pleasure. Again, staff very pleasant and efficient. The food is the best we have experienced in a hotel. Show cooking at both breakfast and dinner. A huge variety of food available and always something for everyone.
Hotel is situated just a very short stroll from the main road, which provides a host of shops, bars, etc. The beach is also a very short stroll. The sand dunes can be reached by the free bus which is provided by the hotel.
We hired a jeep for 2 days and visited Cotillo (breathtaking views), sand dunes, and the water park.
The pool area consists of 2 pools (one heated), and a children's splash pool - also heated. Pool towels are available and mattresses are provided for the sunbeds. Sunbeds were plentiful and it was a joy not to have to run the gauntlet of placing towels each morning. The swimming pool area opens at 9am and there is plenty of space for everyone. The pool bar / grill, serves delicious lunches (try the fish of the day), snacks and ice creams, prices are approx 50c more than you would pay in the town.
Daytime animation was almost non existent. However, our teenage son was happy to play pool and swim/sunbathe during the day, so this didn't present any difficulties for us, but may pose a problem for families with older children.
Evening entertainment was provided by different acts each night. Can't really comment as we tended to go out in the evenings.
This is definitely a hotel I would recommend to anyone without hesitation. Many people commented to us that the Atlantis Palace is known as the best hotel on the island - and I agree!
Travel operator: Travel Counsellors
Everything about the hotel was exceptional. The public areas were very clean, the staff were very friendly and efficient. The bedroom was a very good size and was cleaned spotlessly every day.
Although we were only on a bed/breakfast basis, we occasionally had our evening meal there and found they offered a good selection to a very high quality.
I would recommend this hotel to anybody but as we don't have children and we didn't sample the nightly entertainment, I cannot speak for families.
The beach at Corralejo was situated a 2 minute walk from the hotel and the general location in relation to the restaurants and bars was perfect.
Excellent, Excellent, Excellent.
Travel operator: Private reservation
Firstly we endorse all that has been said about the hotel building, rooms and pool area which were all excellent and cleaned to the highest levels.
We would also mention the excellent lifts which were well placed for easy access where ever you were headed.
However the food was unacceptable for a 4 star status.
This was not only our opinion, others we met were eating down town after a few days. I and my wife have never been ill in the seven years we have been taking winter holidays in the Canaries but we were here.
The words never mind the quality, feel the width come to mind. If you like your fodder repetitive and piled up high but don't mind if it
Travel operator: First Choice
The rooms are spotlessly clean and any requests are immediately dealt with.
The staff, particularly the bar staff are exceptional, Marina the girl behind the bar springs to mind, she was brilliant and always had time to talk and laugh with the customers as did all the staff.
The restaurant is well divided i.e. Non smoking and smoking, the food is good and plentiful and well prepared.
The location of the hotel is just what we wanted in easy reach of the main street and bars, but why go out when you have brilliant staff like this, the hotel should give them all a pay rise.
Travel operator: first choice
The rooms were very clean and spacious, and the staff were very friendly and helpful. Great swimming pool for kids and a brilliant play area with a sand pit - what else could a parent ask for???
You could hire a number of things at their reception from kettles to heaters by putting down a small deposit. We hired a car from reception for 2 days which was really hassle free.
The restaurant served a very tasty breakfast, however, I found the evening meal was a little bit repetitive. Being a veggie there were not enough choices of dishes except for chips and pasta!!! Rather disappointing for a 4 star hotel. My daughter (4 year old) and I usually filled up on salad and bread.
They had a mini disco in the evening for about 15 minutes which a lot of the guests thought was far too short. We didn't stay up for the rest of the entertainment as our daughter was shattered after the disco!!!!
All in all I would say I would definitely come back to the Atlantis Palace again and would recommend it to parents with small children!!
Travel operator: First Choice
The rooms are quite large and cleaned everyday, the towels changed everyday if you wish, and of course there is air conditioning.
The food was good and plentiful with a large selection, although after a fortnight it was beginning to get a bit repetitive. Be aware, gents need long trousers to eat in the restaurant in the evening.
The pools are excellent and clean (2 plus a kiddies) and you are supplied with towels for the pool area. All in all the hotel facilities are excellent.
The hotel is located on the outskirts of the town, just a nice ten minute walk to the town centre, with the town beach just a three minute walk away. I would recommend the free coach the hotel offers to take and collect you, to and from the beach at the dunes, (Excellent beach).
The staff are very approachable and friendly and very very efficient.
There was entertainment every night and a decent variety, covering I would say most tastes. Again if you are there for two weeks you will have the opportunity to see the same show twice.
Would I go back? Most definitely, and highly recommend it.
Travel operator: First Choice
The rooms were exceptionally clean and had air conditioning that could be set to 10 degrees if you wanted to. The rooms were a good size with a nice balcony and normal sized bathroom.
There are 2 main pools and a baby pool. One pool is standing depth and the other has a deeper section in the middle of it. The pool area was cleaned every morning and tape was put across so no one could reserve beds from ungodly hours of the morning. The tapes were undone at about 9 or 10 each morning.
There was a poolside bar for lunch which had the normal selection of food at average/cheap prices.
We usually had dinner about 8 in the restaurant. You were able to sit outside which was good because it was quiet and had a nice atmosphere. The food was amazing. A big variety and it wasn't possible to get bored of the choice. We put on about 2 stone whilst away. But it is possible to eat healthy as there is lots of fresh fruit and salads (We tended to eat the salads and fruit for starter then stuff ourselves after).
The entertainment was good for families. Every other night there was something really good on but sometimes there was boring singers. The hotel is situated right beside the town so you can go for a walk round the shops. Everything coses quite early though and it is very family orientated.
I would definitely recommend this hotel to anyone especially families. I will definitely be back.
Travel operator: Direct Holidays
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