We stayed for a week at the Maspalomas Princess. We had stayed in other Princess hotels and once again we were not disappointed.
The staff were very friendly.
The food was excellent with a special buffet set out for children.
Set in a quiet location, but the beach can be reached on foot, if you feel like a 20 mins walk along the side of the dried up riverbed. Otherwise a taxi will take you there. Taxis are cheap, but local buses also run from outside the hotel.
Plenty of swimming pool/childrens pools, although only one was heated but you soon got used to the cold and the children didn't seem to mind.

I would visit this hotel again.

This is the 2nd time we have stayed at this hotel and we would not hesitate to go back again in the future.

We arrived on the 3.1.08 and the hotel was quite full with guests that had been there over Christmas and New Year. The entrance lobby is very grand and was nicely decorated with a Christmas tree and 2 giant snowmen.

The hotel food is really top quality and nicely presented. Choices included duck and steaks. Champagne was served with breakfast on Sundays.

The whole hotel is spotlessly clean and the staff are all very friendly and courteous. Location wise these hotels are a little out of the way, but for less than 4 Euroes you can get a taxi into Playa Del Ingels where there are plently of bars and shops.

The outdoor areas are lovely, with several large pools and different sunbathing areas to choose from.

The only thing that lets this hotel down is the evening entertainment. It really was very disappointing and seemed to consist of Acrobatic and dance acts, which only last about 40 minutes. In the fortnight we were there we saw only 2 or 3 decent acts (The Four Tops and the Drifters tribute bands). The lead singer in the resident band is truely awful and I think they only bring her on to clear the bar area at the end of the night! I would add though that the 2 pianists in the piano bar were both excellent.

Entertainment excepted this hotel is a lovely holiday experience.

Stayed for 1 week at Maspalomas Princess. Lovely hotel, pool and food was excellent. Loads to see and do in the resort around the hotel. Defo be back

We have stayed in many princess hotels in spain and would rate this hotel as one of the best.
staff were first class,pleasant and very helpful.
Thomson reps were ok, rooms cleaned everyday and were spotless.
Hotel a little out of the way but taxis were cheap and plentiful.
We thought however that the hotel would be a busy place say in june , july and august.
we would recomend this hotel to any couple who wished to have a relaxing holiday in december time.
Wished we had went for two weeks instead of one.
Rated 10/10

Maspalomas Princess,Very impressive looking hotel as you drive into the gates,and no dissappointments inside,very large reception area, hotel overall cleanliness was very good,no complaints there.
Hotel room quite good,again kept very clean and towels changed every day.On the whole all of the hotel including pool and garden areas are all well kept.
Plenty of choice in the restaurant,food was always hot and well presented.
All the staff were always happy to obligue and very attentive.
Pool areas are very nice 4 large plus 2 kiddie pools,plenty of sunbeds for all, but one small problem was the fact that there were only parasols in one area, and that was on the manmade beach, which was really more like cat litter, but we went and bought our own for 7 euros, so no great price to pay.
But the biggest problem for us was the evening entertainment.
Evening entertainment is an important part of our holiday, so when I read that there were 5 proffesional acts a week plus the hotel has its own entertainment team too, we thought great this is what we want,Resident band Flash Union - Dire.
The hotel entertainment team, the less said about their shows the better, then the proffessional acts, Two good shows in two weeks, The Shermans and the Drifters.We did mention to the thomson rep about the entertainment,they are aware that it is a problem and are trying to improve but with a multi-national hotel it is difficult, which I do understand hard to please all the people all of time, but then again rubbish is rubbish in any language.
Its such a shame because this hotel is very good and is let down badly by the entertainment.

Firstly, this hotel is in two halves, each a mirror image of the other! We stayed at the Princess side on the first floor. The safe is 13.50 Euro for a week and so is the fridge, 27.00 Euro already spent, but worth it. Room was cleaned every day no problems, in fact the entire hotel is very clean all round. We saw 1 (one) cockroach all week!!!!!!!!

The pool isnt that warm but it is massive, 4000 M sq and sunbeds were available all day. There is a high German content in the hotel, although must say that there was no problems at all.

The food is quantity, not quality, but the Mexican night was good.

Two bits of advice/warning :-

1) The area around the centre of the pool near the steam room is used by the germans especialy, they however sauna naked, so watch out for them strolling about starkers in the shower area!

2) Drinks at dinner, pay for them with cash after your meal, you can put it on your room bill, but it was mentioned that sometimes it can be a bit corrupt!

All in all, fantastic hotel, great resort, clean hotel and friendly staff. Couldnt ask for more.

This is our 4th holiday with Thomson Platinum hard to change when they have been so perfect. And up until now we still haven't stayed in any place better than our first holiday. But this all changed here.

Reception - A grand entrance welcomes you to this hotel, massive stone pillers at the entrance just show you the hotel that awaits, large fountain and palm tree lined drive takes you to the the glass front reception. Shining marble floors and glass lifts on either side and 4 story high ceiling with plants and flowers in every eye shot. Checkin was in 10 minutes and was up in the room withint 10 minutes. Excellent.

Rooms - I think we were one of the lucky ones to get a refurbished room, laminate flooring with wicker furniture was a nice change, fresh colours and bright. Walking out onto the balcony was breath taking, could see the pool, palms tree's and of course BLUE SKY!!!
Bathroom was very nice in marble, mega power shower, and large mirror with hairdryer.

Pool - What can i say but WOW! This is the largest free form swimming pool i have seen, gently slopeing shores into warm clean pool water, there is also a salt water swimming pool (if you like that sort of thing), you'll never feel crowded in this pool, lots of sun beds and the man made beach is excellent (considering Gran Canaria has black sand beaches or dark sand from sand dunes) Lots of Palm plants and tree's but carefully placed as not to obstruct the sun.

Resturant - Two large resturants manage to feed the two hotels with ease, great atomosphere and plenty to eat, we had 4 courses every night and never had to eat the same thing twice, ranges from Veal, Steak, Tuna, Pork, Chicken, Turkey and salmon tried them all with not problems, veg, stews, soups and pastas are also in plenty of supply. Waiter service was excellent, oh and try the house red (Azabache) had a bottle a night its so nice.

Entertainment - Entertainment was good daily activities every 2 hours, evening entertainment in the main hall was ok, acts like acrobats and such don't fit with us but the Tramps, Drifters and Elvis were really good. (Watch the parrot show too funny as) But because the hall is packed with families it can be busy and loud. So the Paino bar is a great retreat the guy on the paino is great and does modern songs, spent most nights there with a cocktail or two. Plus no kids :-)

Cleanliness - Every was spotlessly clean i did spot 2 cockroches but its a hotel with over 1500 people and a lot of hiding places so it was understanable, Monday is cleaning day the whole place is cleaned top to bottom. Pool area was clean (but can be slippery) and the gardens are very nice to walk round at night when its all lit up.

Location - Right in the middle of Maspalomas, 3 euros from Playa De Ingles (Wild nights and Party on) and a 15 min walk from the Beach, Aqualand (the best waterpark in the Canary Island) is onlt 4 euros (we went twice LOL such kids!)
Maspalomas is so hot and the sun is a baker LOL, becarful when checking weather reports as it will generally be at the north near the airport which is very windy and never as hot as the south. Check http://www.meteomaspalomas.com/index2.htm a good site.

THE BAD POINTS :

1. The maid service isn't too reliable, when done the room was cleaned ok ish, sometimes the floor wasn't even swept and the bin not emptied, but on three occasions over the 14 nights the room was missed completely. Getting back from a day in the sun and seeing your room in the mess you left it in wasn't nice, but a quick call to reception and they maid was there cleaning, but they tried to blame it on the card on the door which we had put away on the first day so there was no confusion. Tut Tut

2. We paid for a pool view and got exactly that, but our room 3048 had a steady supply of Ants in the Bathroom, once told they sprayed some stuff and for most of the holiday it cured the problem but by the time we were getting ready to leave they where back. Weird as we were on the top floor!

3. Sunbeds! Hmmm the good old reserving of sunbeds is STRICTLY forbibben, Yeah ok, who inforces it? NO ONE! 8 or so mornings getting up at 7am isn't good! just so you can get a bed for the day. Was a shame really.

Apart from those it was a fantastic holiday will defo be going back there as its like they have imported paradise to Maspalomas, didn't need to leave the hotel. The Tabiba side is 70% german and is the all inclusive side and the Maspalomas side is Half Board and the better side :)

But if you book this up you won't be disappointed, we are picky and have stayed in 3 hotel that are 4+ before this one (and one was a 5) but this took the biscuit, and the weather is practically guaranteed.

Have fun and get ya cases packed!

Hotel Maspalomas Princess
The room cleaning was erratic, sometimes not until four in the afternoon. Although the food was exellent, when the hotel was full the staff tended to loose the plot.

The location is a bit far from anywhere, but then so is the resort. The staff tended to be friendly and tryed to be helpful.

Although nightly entertainment is provided it is spoiled by the fact that children are allowed to run "amok" on and around the stage, often undisciplined, even well after ten at night, thus spoiling the entertainment for the rest.

Just got back from this hotel, as said in other reviews and I agree the hotel is spotless with very nice pool area and reception all kept very clean at all times.

We must of had one of the refurbished rooms very nice. Large for a hotel room with large bathroom with very good power shower noticed not all rooms have been changed yet though.

Food.
This is the first time I had been half board as we enjoy going out at nights to the local restaurants so I might be a bit of a harsh critic. Breakfasts were good with bacon eggs beans cereal toast rolls jam ham and lots more.
Evening meals were all ok but I found it all got a bit same old same old same salads every night limited choice on the specials selection but i have to add other people in our group loved it so its just what you like really.

Location
Nothing in the area at all Melanoras/the light house area 20 min walk away or 3 euro in taxi very very nice good shops and we tried a few restaurants which were very good low key but a nice atmosphere.

The hotel is nice clean good pool areas you can't really go wrong with this hotel good kids club a well run nice hotel.

Its the third time I have stayed in this hotel.

I think its beginning to show signs of wear and tear, but they do appear to be putting new furniture in some rooms.

The cleanliness is first rate and the food very good. the hotel is in a quiet area about a 20 minute stroll from the beach. but the centre of Playa del Ingles is only a 5 minute taxi ride away.

The staff have always been friendly and efficient. The entertainment varies in quality the New Supremes and Drifters are very good but some of the dancing acts are boring. Dont like the blues brothers.

My daughter enjoys the hotel run kids club. The entertainment is better in the summer when its outside.