Well..we arrived at about 4pm, and were checked in and unpacked in our room within an hour.. itching to get out to the pool!

It was out 4th stay at the hotel. and the best yet...
So clean as always... I saw one piece of rubbish in the week I was there.... it was a leaflet on the floor! But it was generally spotless..

I can't help saying that there were a LOT more Germans. I mean.. about 60% of people there were German. Nothing wrong with this, except sunbed scrounging was difficult.

Also.. in the restaurant.. there was a bit of a queue sometimes.. which was unfortunate, but nothing wrong.. you could just admire everything!

The hotel is run perfectly....... everyone that works there seems to be part of a little and mysterious team, working like clockwork.. it's quite brilliant really!

The kids club.. the mini-club is great for the young ones, the staff are so caring towards the kids (age5-10) and it was just such a cute atmosphere there.

Also... in general, the day entertainment was great, watching people doing water polo etc. With the chance to join in if wanted...

The evening entertainment was pretty good... blues brothers, variety show and the acrobats was good.... my favourite was world dance though.. I remember the girl Sophie from somewhere else, Garbos I think... the show was amazing. You just get pulled onto stage a lot of the time, which was so fun!

Also the band, Flash Union were as great as ever.. always getting people dancing....the singer as talented as ever! Also a mention to the guy mainly on keyboards who is amazing. especially when he gets out his guitar occasionally!

Over all it was great once again.....

Lovely people working there - a lot of them now very good friends of mine...

I will be going back later this year!

The brochure states "appeals to couples of all ages and some families seeking a relaxing location" and Features dancing every night.

Over easter (the school holidays), the hotel was over run with children who were very poorly behaved at night, so much so that the secrity guards had to frog march them into reception to await their errant parents. During the day there was no relaxation, everything was given over to the animacion!!

And there was no place for quiet at any time. The brochure states "dancing evry night", yet the reception staff were clear that no dancing was available.


When we attempted dancing we were frightened of hurting the children running hither and thither through the few intrepid dancers. No dancing was possible in the salon due to the forest of prams and buggies and unsupervised children running amok.

Having stayed in this hotel 3 times before, I can see that standards have definately slipped. Queing to get into the dining room? No Platinum check-in? No mats on the sunbeds and the cleanliness of the rooms left alot to be desired.

The staff try hard, but Thomson/Portland need to try harder. A cockroach was spotted in the dining room and reported when we were there.

The mini-club was fantastic but the entertainment was the same as it has been for the past few years and the acts are very stale - especially Flash Union. How about a disco?

I have just returned from staying at the Maspalomas Princess and have been very impressed indeed.

What a fantastic hotel!! Could not believe our eyes when the bus dropped us off. Very impressive and large reception area. Check in was fine. Our room was on ground level, few trees at the balcony but we didnt sit out much as we had such a great time!

Our room was very clean with a few complimentary bottles of water and mints. Very informative welcome pack and brochures also.
Maid service was every day with fresh linen and clean towels.

Pool area was very large and spacious. Plenty sunbeds available and small bar areas nearby to get a quick bite to eat or drink. Beach area was quite like gravel but you dont need to walk in it as there are walk ways over it.

Food was fantastic! Superb selection of all kinds of food for breakfast and evening meal. Every night there was always a different selection to choose from and it was very difficult to resist the dessert counter!!!

Staff were very kind and helpful even at 5 O'Clock in the morning!

The entertainment available seemed quite good although we only went to the acrobatic show which was excellent! quite funny too and would be very enjoyable by children. we could hear some of the shows going on as our room was directly above the entertainment area but it didnt really bother us as the music was good.

There isn't really much to do outside the hotel at night but Playa Del Ingles is only a short taxi ride away at about 3-4 euros. Plenty shops and pubs to be explored!! Kasbah really brilliant and worth a visit.

I would certainly book for this hotel again and would recommend it to the highest standard. Definetly worth 5 stars!!

This hotel is surely impressive, on arrival we were bowled over by the size. The greetings received by the reception staff was encouraging, and straight away you felt home from home.

They put us on the first floor, which was really nice, the decor and furnishing are very classy, and the rooms are spacious, all the communal areas are large, and there are many seats and sunbeds.

Although it is a bit of a hike to the dunes/beach, we think its situated in an excellent location.

As the food is so plentiful, you need the walk to make room for the next intake, the food is really of good quality and they have a wide variety from smoked salmon and asparagus to the kids chicken nuggets, we would recommend this hotel without a doubt.

The evening entertainment is the best we have ever seen, a variety for both children and adults, every evening there is a children's mini disco, and live singing by the resident band plus a show... What more could you want?

We saw this hotel in a broucher and it looked great, but on arrival we had to wait a long time to get booked in.

The hotel is clean but the bedding was not changed on a regular basis, also our room was not made up on two days.
The food seemed great for the first few days of our stay, but them it seemed to be the same stuff evey night and no where near enough choice for the kids which meant they ended up having chips nearley every day just so they did get someting to eat.

The location was c**p, no shops near by, because we had kids it meant getting a taxi were ever we wanted to go and then a taxi back.

If you went on hols to get a tan then you had to get up early to get the best beds (about 7.00am) this is because other gests that have been there longer than you know where the sun is at its longest and you have to try and beat them to the best beds.

This is only because there is a lot of shade from the hotel and all the trees around the pool.

As per normal the Ai German guests totaly blank you, and it is as if the kids are insects and should not be there.....

The staff have a hard job and do it very well even though there is not enough of them to go round.

The entertainment well what do I say, they have the same lady singing every night the same songs every night and she sings them very bad in broken English, but her dancing did keep us amused. The acts that followed her were quite good but hard to keep the kids entertained.

I would not vist this Hotel again and how it has a 5* I will never know it is only worth a 3*.

This was my 4th visit to the hotel, and I don't think it's slipped in any way at all - I found everything to be of the same consistently high standard, and would have no hesitation in returning again next year.

Entertainment was generally very good again, although I heard several other guests mention that the Blues Brothers show had changed since the summer season and was now very poor... I didn't see it myself, but apparently they were heckled when they were on last week...!! The pick of the shows I saw had to have been the Las Vegas Legends show, the Black Brothers, and the Supremes tribute - all three were excellent.

My only slight criticism would be that since the Tabaiba side went all-inclusive to German and Italian guests, there seems to be more of an "us vs. them" feel to the place, especially if you're allocated a room in the Tabaiba side (as I was), although this can easily be avoided by not going to the all-inclusive bars - there are 9 bars in total, only three of which offer the AI service.

I am quite surprised at the rave reviews this hotel has received. I stayed here in September and asked to be moved to the H10 Playa Melonaras.

The hotel in one word is AWFUL. The staff rude, the food terrible and was infested with ants.

All though the accomodation was clean I would not recommend this Hotel and Thomson need to not sell this as a platinum hotel as it certainly isnt.

This is about our 5th or 6th visit and this time we brought our recently married daughter and her family, son and his family and the Inlaws!!

Superb staff as always here. Lovely pool and outside surrounding. Not easy to get a sunbed if you leave it too late but, where is? Evening entertainment needs to be changed as we have seen it all before on previous visits in the Summer and Winter but no great problem. All that came with us were extreamly impressed and I think will come back as well under their own steam. Food as always, superb.

We like the location as it is a nice 20-30 minute stroll down to the beach and nice upmarket shopping area near the lighthouse. If you want 'full-on' get a 3Euro cab ride into Playa De Ingles. Its all there, whatever you want.

My only reservation is that the move to all inclusive for the Tabaiba half of the complex (which seemed to be for German/Belgian only) is not a good move and had started to errode standards. Many other guests felt the same. When we questioned the Thompson staff about it, they hoped that it wouldn't be permenent as well.

Don't hestitate to go, this is great value for money and you will be spoiled rotten! We will be back again next year sometime, hopefully!

We went to this hotel, end of August 2005. It was our 3rd time there.

I have to say that I do notice a small slip in the quality of the hotel, as there is a new German all-inclusive offer going on. So the 'early bird gets the sunbed' is now true, and especially Sunday, you may have to bag yourself a bed.

The hotel is as clean as ever, always a cleaner around, and a maid each day to your room. They change the towels when you want them to, which can be every day.

The food is very nice! A selection for everyone, if you want basics, go for the kids table, or if you want something a little more sophisticated, choose from the main section. There are 'theme nights' where one week is Mexican, the next Canarian, I think these are on a Thursday. The food is the best on these nights.

The location of the hotel is a small walk to the beach, which is lovely, because you don't get all the noise from people at the beach, none of the sand everywhere, and generally, it is close enough, but not too close to the 'action'

Hotel staff are great, waiters are friendly, polite, speak good English, and always up for a laugh. The reception is 24 hour, and on the highest form! No matter what time you stumble in drunk... they will offer you coffee, and take you up to your room. Which always makes you feel safer.

Room keys, if you loose them, you just head down to reception, ask for another, give your room number and your details and they will give you another, in less than a minute.

There are computers, but very expensive (50 cent - 5 mins 1euro- 10 mins) etc, so use the time wisely!!!

The entertainment is better than a lot of the hotels around. it caters for Spanish and English guests, but I have to say, it is a bit anti-german.... although, I am sure the Tabaiba side is anti English!!!!

There is live music at 8pm, until 8.30, then the mini disco, for the kids, until 9pm, where you return to live music, until 10pm, where there is the main show (Elvis, cabaret, comedians etc) then the live music for another hour, until midnight. The live music, is well worth a dance to, the female singer Maribel expects dancers, she may even take you onto the dance floor. Lots of fun. The music is mainstream, with Spanish and English songs. a good mix. The salon then calms down, and 'gentle' music is played!

The piano bar is the same time, and the music finishes at the same time, although it is nice to 'chill' there after being downstairs in the salon.

Overall loved the holiday, the Kasbah is well worth a visit. (it starts getting good at around midnight) only a 3 euro taxi ride. for those 'party animals' it's fantastic!!!!

All things in the hotel perfect, couldn't complain about anything!