61 Reviews
Traveller Rating
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Excellent14
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Very Good24
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Good13
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Average4
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The reception is very large, but check-in is quite slow. The reception furniture was quite grubby. Rooms very nice and large (enough room for 4)and towels changed daily, but were obviously well worn - not fluffy and definately not white!.
There is not much to do nearby, but taxis are cheap approx 3 euros.
Food was just average, and I have to agree with another report I read, that it was like a school dining hall - lots of unaccompanied children fooling around and causing annoyance.
The entertainment was not our "cup of tea" but would be ok if you like that type of thing.
The pool area is vast but we found it quite easy to find loungers after breakfast, although these are reserved by some at the crack of dawn! - I thought it was supposed to be German people that did this.
We found the biggest let down was the fact that there were all-inclusive guests, as this always seems to lower standards.
We would not stay here again or recommend this hotel as platinum. We have stayed in a much nicer hotel in Fuerteventura that is just advertised as 4 star, but is luxurious.
Travel operator: Thomson
Travel operator: Travelplan
On my previous stay, the hotel provided really good entertainment outside by the pool and it was great. This time the entertainment with the exception of the Blues Brothers was poor. We missed the Drifters and the Elvis show as we were not staying 'the right week'.
Food standards have also dropped. Not as much choice this time and dishes were repeated more than once (sometimes twice) during the week we were there.
Our room was very spacious and we had a really big double bed which was much better than twin beds which are usually provided.
Bar staff are very good. One waitress was very rude when we arrived in the restaurant at 9 pm after being out on a trip. There are too many tables in the restaurant as the other side is now all inclusive and they really cram everyone in!
Thomson no longer offer the Platinum check in service at the hotel which was one of the main reasons for going Platinum - I could have booked through Portland and saved money. Thomson reps are very good and rang us on our first morning to check we were ok - very impressive I thought.
I feel Thomson have made a lot of cuts with their package holidays and very much doubt if we will travel with them again.
The Riu chain of hotels is now far better than the Princess Group.
Travel operator: Thomson
holidays again after previous experiences, very good for a family wanting a hotel based holiday beside the pool. very clean with big rooms plus plenty of 4 bedded rooms at decent supplement prices (unusual)food was very repetitive and very salty.
Drinks at dinner are free for all inclusive guests only as my 12 year old daughter found out as the head waiter marched over and made it clear in front of every one then ordered me to pay yeah right should have put a notice up.
Location not bad,it's a really nice walk to the beach and shops if your fit enough no good for my mum though,thomsons staff were very good and I wouldn't say that litely!
Really did listen and return advise promptly entertainment was as expected "ok" who cares its a holiday, the weather is good! may return here again kids really loved it I paid......
Travel operator: thomsons
Food is good...the usual running buffet...A good choice and presented well.
Rooms are large (plenty of room for the cases!) but views are obscured by mass shrubbery (glimpses of the pools, non of the sea)
Location is ok...If you like a flat walk for about a mile then the walk to the sea is great. It is out of the way but then you should know that. There is a supermarket at the back of the hotel...Bet you find them arrogant!!!
If you like the daily papers, the hotel shop has them and all the usuals are available all day...No need to be there when they open!
Plenty of sunbeds, but be early to get a good spot. There is a lot of shade due to the shrubs and the artificial beach is horrible, but it's the only place not shaded (all day sun here)
Entertainment is mediocre...The usual flamenco show, Moulin Rouge (particularly dire) Elvis is good and so is the circus show. Too much miming and not enough live performing. Problem is, if you don't like it, there's not much else to do.
Hotel is looking shabby on the outside and needs painting but it is clean
Overall, if you want to do nothing but relax by the pool and sunbathe...You'll love it. If you want pubs, clubs and the evening stroll along the karaoke bars and English pubs...This isn
Travel operator: Thompson
The pools where lovely they where warn and very very clean.The rooms where large and extremly clean.
The food is lovely healthy. Food for Everyone to enjoy
I do recomend this hotel and the kid club where brilliant.
Travel operator: thompson
Travel operator: Portland
Room was cleaned every day however not the bedding. The hotel is about a twenty minute walk to the beach and shops but again the cabs are cheap but it is a nice walk so did not bother.
The entertainment was a big let down as I was walking out half way through lots of others were doing the same I heard some one say i've seen better school plays. But I still thought a great hotel.
Travel operator: thomson
The hotel is about 20 minutes walk away from the front but it is quite a nice walk so there is no problem at all with the location. As you approach the hotel it certainly has got the wow factor which other people have described. It is basically 2 hotels joined in the middle both hotels are identical (mirror image), you can be allocated into either side it really does not matter, this however is where you can come across the first problem.
Thomson/Portland will drop you off at the Masplaomas side of the hotel and because this is a Platinum hotel where you are guaranteed first or second coach drop off, most, or all, of the people on your coach will be staying at this hotel. So just picture up to 52 people all trying to check into one hotel at the same time, you queue up and to be honest the reception staff are very good but it still may take you up to
Travel operator: Portland
The general hotel was sparkling clean, maids were doing a great job! Everything was clean, no dust or hidden dirt anywhere, the white floor was actually white!
The location was give or take, nice for some, not for others. Maspalomas was very plesent in general though!
The staff at reception were fantastic, very helpful and spoke fantastic English!
The highlight of this hotel for me was definately the entertainment, everything you could ever want. Magic, Parrot shows (which was not the best - i have to admit!)dancers and acrobatics which was great for all ages. The best entertainment I saw was the live music in the Maspalomas princess part of the hotel, the live music was by a band called Flash Union. i have never seen such a great band in my life! THe lead singer was amazing, she was also an amazing dancer, strutting her stuff on the stage most evenings, i must say, i dont half envy her wardrobe, overall the entertainment was great!
Travel operator: Thompson
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