61 Reviews
Traveller Rating
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Excellent14
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Very Good24
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Good13
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Average4
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
fresh in our minds.
We especially would like to thank Thomson staff for their kindness during our holiday.
Thank you all!
Travel operator: thompson
We went in low season but there was still plenty of entertainment on offer at this time of the year.
The two low points of this accomodation were 1. The location, we found ourselves jumping into taxis to get around, as the best shops were a good 15 - 20 min walk away.
2. The hotel did not have room service. For a four star hotel, I expected to grab a bite to eat on my late arrival, none available!!
Overall though, this hotel is pretty amazing, great pools, rooms, staff, the lot. I would recommend to anyone for their first trip to Maspalomas.
Travel operator: Thomson
The hotel and its surroundings is very relaxing. I would like to comment on the staff in the way in which they were very obliging.
The entertainment was quite enjoyable and catered for all ages. The reason why i would visit this hotel again would be because everything about was at an extremely high standard.
Travel operator: thompsons
Travel operator: Thomson
The pools are fantastic, especially the heated ones!!!
Finding a sunbed wasn't a problem, but we did go during school time.
My only gripe was that our room was situated above the main entertainment salon, and it was noisy in our room. We had requested and paid extra for a low floor so our children would be safer, and after the first night requested a different room. The staff were very helpful and we were moved to the third floor, where you could still hear a thump thump till the early hours, but it was a little quieter.
All this said we would happily go back to this hotel, but would request a room above the restaurant in advance. A really wonderful holiday.
Travel operator: thompson
I've never seen anything quite like the pool area... it's absolutely ENORMOUS with tropical bars and restaurants dotted about, some situated on islands connected by bridges, and the man-made beach is actually really nice - but if you try to walk across it, it's a good idea to take your flip-flops/sandals off first or it can get quite uncomfortable! Finding a sunbed was no problem at all (there must be at least 700 or so), but I should imagine it might get busier during the peak season...
The rooms are beautiful as well - lovely and large with masses of drawer/wardrobe space, minibar/fridge to rent, safety deposit box, beautiful bathrooms and very good air-conditioning (please note - as in most hotels now, it cuts out if you open the patio doors). I was in the Tabaiba Princess, but as the hotels are mirror-images, I should imagine that the rooms in the Maspalomas are identical.
Food at this hotel really has to be experienced to be believed - both quantity and quality! Breakfast, lunch and dinner are all more than enough to satisfy even the fussiest eater, and a take-away bar in the middle of the beach provides fast food style snacks during the daytime. An a-la-carte option is also available at dinner at no extra cost - you just need to inform your waiter/waitress. The main restaurant is absolutely gorgeous as well - if you're seated at the far end, you get to sit and watch a beautiful waterfall whilst you eat.
The entertainment here is of a very high standard indeed - having seen the resort, I would be wary of staying in some other places in Maspalomas as it seems to offer very little in the way of bars/evening entertainment.
The hotel has two piano bars with live music nightly, the Tabaiba bar has a large TV screen which is used to show live football matches, and each hotel has its own entertainment room with cabarets at staggered times (Tabaiba at 9:45, Maspalomas at 10:45) making it possible to see both if you're quick, and each bar has its own live band. Tabaiba's (Le Piaf) plays mainly more subdued ballroom-style music, whereas Maspalomas' (Flash Union) plays more upbeat and mainstream music. A special mention has got to go to Maribel, the lead singer of Flash Union - her energetic (and sometimes downright unpredictable!) performances kept the Maspalomas' room full right until the end of their show and are WELL worth seeing - plus she does an absolutely FANTASTIC rendition of Lady Marmalade!!
There aren't an awful lot of shops nearby, but there is a small supermarket at the rear of the hotel near the rear exit, which is located by the mini-golf at the Tabaiba Princess side of the complex. The Faro 2 shopping centre is about 15-20 minutes walk away, but taxis are plentiful (and cheap), and either reception will call you a taxi for no extra cost.
It can be confusing to find your way around in thie hotel, as the two reception and lower ground areas near the restaurant are very similar, but a good little tip I discovered early on is to look at the freestanding floor lamps - those in the Tabaiba Princess are green the reception and blue in the lower ground area, and those in the Maspalomas are pink in reception and brown in the lower ground area.
I would THOROUGHLY recommend this hotel to people of all ages, as anything you'd ever want, it can supply with consummate ease... I'll certainly be back sometime soon!
Travel operator: Thompson
The entertainment was once again excellent... the Tabaiba side cabaret room was closed whilst I was there, but there were still two cabarets every night in the Maspalomas one, ranging from the in-house team's own shows (they were pretty good as well!), to dancers, singers, and a Hawaiian/Polynesian troupe. Others in the second week (there's a rolling 2-week programme, so if you're there for a fortnight, you could theoretically see all 14 cabarets) included a magic show, Abba tribute, Elvis impersonator, flamenco show, Brazilian dance show (I saw this one last year - very good indeed), arabian dance show and several more of the in-house team's shows.
There were three choices of live music this time - there was a pianist in the Maspalomas piano-bar, a duo in the Tabaiba piano bar (sometimes there was live football on the big TV screen instead though), and a live band - the absolutely brilliant Flash Union, who were there last year - in the Maspalomas cabaret room. Flash Union are even better than I remember as well... greater variation of songs, and the four artists are absolutely SUPERB (particularly my good friend Maribel, the singer... WHAT a voice she has!!) WELL worth a listen to!! The Maspalomas cabaret room is open until midnight, and the piano-bars until 1am.
There's still bags going on during the daytime - loads of sports activities, kids club, competitions etc., the sauna/massage island was being well used, and the mini-golf and giant chessboard were both still functioning. From 3:30-4:30 there's a special offer on coffee and a cake at the "Coco-Loco" pool bar - large slice of cake and a coffee/tea for E2.90, and from 5:00-6:00 there's a happy hour in both piano-bars... order one drink and get two (cocktails and speciality coffees excluded).
Food... well, what can I say!! They must have a world-class team of chefs there, because once again, I enjoyed every mouthful of every meal I had. The table-service was of the very highest quality, and the daily specials in the Hacienda and La Pasta poolside a-la-carte restaurants were second to none!!
Pools/pool area... once again, immaculately maintained and MASSES of sunbeds... during my stay, every morning I could wander outside at 11am and still have about 60 or 70 free ones to choose from!
Service/staff friendliness... second to none!! The staff are all so lovely, and a lot of them speak excellent English - not just the entertainers too - there was one particular waitress who was more or less fluent, and always had a chat with me as she was clearing my table! Any faults were attended to very promptly... my air-conditioning suffered a terminal leak whilst I was there, and there was a brand new unit in place within 20 minutes of me reporting it.
In my mnd, this hotel complex simply can NOT be beaten... it's twice managed to surpass my every expectation of it, and I can't wait until my next visit... because I WILL be back!!
Travel operator: Thompson
The pools are amazing - 5 in all to choose from
The food is superb - breakfast was lovely and dinner was gut busting to say the least!!
The staff were extremely friendly and helpful
We are a young couple (26,22) and we found that there was a good mix of families and couples. But I'd dare say its choc a bloc in July and August. Most kids disappeared the 2nd week of September and we had the whole pool to ourselves - bliss!!
Would thoroughly recommend this hotel
Travel operator: Thompson
Travel operator: Thompson
Travel operator: Thompson
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