85 Reviews
Traveller Rating
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Excellent36
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Very Good26
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Good9
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Average7
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The views from this hotel are amazing, 2 lovely pools plus children pool, entertainment around the pool all day, with kids club, killer darts and plenty of other things going on. At 9 in the evening you have different shows plus bingo. It is just little walk and you have got shops and restaurants.
The staff are absolutely fantastic in reception, plus Anna she absolutely fab, always there for you if you got problems, very approachable, will help you with anything. We have heard lots of people talking and shouting at her, there no need for that at all.
Travel operator: Jet 2
We were all inclusive which was good value for money. Only cost 4 euros to go down to the beach, but it is walk able but need a cab to get back.
Only fault was the chap who did the entertainment during the day/and night was never on duty off sick would go back and we never usually do that but loved it
Travel operator: Olympic Holidays
Hotel tip: all the rooms look down to Puerto Rico what a breathtaking sight at night
We knew what were coming to so it didn't come as quite as a shock.. You pay for what you get if you pay £300 for a week, what do you expect (not 5* I'm sure). The location was fab for us.. We walked down to the beach everyday only takes about 20 minutes or you have the choice of paying about 4 euros in a taxi which come very quickly when called from the reception.. Not bad eh. We had a great banter with the staff, who unless you didn't talk to them they would leave you alone. Some people are like that arn't they.
Entertainment was OK- singing and Karaoke, Someone with snakes- ok i suppose. We went out most evenings so that didn't bother us we don't like to stay in one place. We had a right down pour of rain one night.. Cleaners/maid where all there to help clean up.
Travel operator: thomas cook
The breakfast wasnt much better although you could just about eat something in the morning even if it was fruit.I would strongly recommend not going Half Board if you do go to this Hotel. The worrying thing is that this hotel is supposed to be all inclusive from this summer.If you have booked this I would advise you to change your hotel or if you cant switch to self catering.
The staff in the hotel are not very friendly in the main.
The entertainment is diabolical so you will need to go out into the resort of an evening.
One of the entertainers was from Bolton and she even commented to me that the hotel was dirty and that she couldnt believe Brits are still going there.
But worse than all of the above is that we saw rats running about by the smaller pool one evening.We wandered why the hotel has a lot of resident cats now we know why!!!The rep even had the cheek to look shocked as if she didnt know.I dont believe we were the only people to see them.
The only thing that this hotel has going for it is the location it has breathtaking views over the resort and beach because it is at the very top of the cliff. We used to walk into the main resort each evening which takes about 20 minutes (all downhill) and get a taxi back (3.50 euros).
Eating out each evening for the 4 of us which consisted of main meal each , garlic bread, bottle of wine & a couple of soft drink was on average 90 Euros which is quite expensive , but unfortunately we didnt have any choice.
We also had very hot weather for the whole 7 days we were there which was great.
Over all avoid this hotel if you can but if you want a good location and dont mind sleeping in run down rooms , cleaning it once you are there then go self catering. Be warned do not book a food option it really is very bad and I am being totally honest.
Travel operator: Direct Holidays
The apartment itself was spacious and very clean with pleenty of storage. We had all the usual appliances in the kitchen, microwave etc.
The bathroom was small but we thought this better as it gave more room for the lounge and bedroom areas.
The staff in the hotel were very friendly and helpful. The pools were cleaned every day.
The only thing that I would criticise the hotel for was no air conditioning in the apartments.
Travel operator: Thomas Cook
the weather was brill 7 sunny days we got. this hotel seems to miss the breezes that other hotels get as at top of the hill.
the entertainer was fab ,lots of games during the day and at night, the shows at night werent too good though, as we met a few people we just talked alnight in the lounge.
we noticed the resort was dead for this time of year, the europa centre was a ghost town on good friday, due to the high prices ,some pubs doing deals mostly 2.50euro a pint, 4euro a vodka, more expensive if you went down to the main town.
well will go back next year
Travel operator: thomas cook
Travel operator: Direct
Travel operator: direct
The maid service was excellent as usual and was cleaned 5 days a week. The staff were very friendly especially Jose.
Alan the animator was very good and tried his best to get us all involved.
The shows have gone downhill though, luckily we went to the bars/shows at the Europa centre.
The bar prices has also increased over the years and you can now buy drinks cheaper at the Europa centre.
Travel operator: Thomas Cook
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