19 Reviews
Traveller Rating
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Excellent2
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Very Good6
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Good8
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Average3
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: thomas cook
Travel operator: thomas cook
Our views;
Location: At the top of a big hill, long walk back up but taxis are pretty cheap (about 3 Euros - at the exchange rate we got, this is just over a couple of quid.
Great views from our balcony and bedroom window though, over the harbour. The appartments are around the corner from the main part of the resort, the commercial centre and beach. Probably a 20 min downhill walk to this part of the resort.
The main problem we had with the appts, was that we were 3 floors downstairs from the reception area - but if we wanted to leave the complex, we had to climb back up the stairs, only to go back down the road! So going back on ourselves - would have loved another exit out of the complex which would have saved a lot of walking and stair climbing! To get onto the road to town below our balcony took a 5+ min walk and 70 stairs!
Only had food once from the bar, during the day and was horrible. A tiny dry burger and the a few greasy and undercooked chips - had a large puddle of grease on the bottom of the plate! Though I did hear the food (pizzas) in the evening when the main cook was there was pretty good.
Drinks (beer and soft drinks) very expensive at the bar, which I guess is typical. Double the price of some bars.
The on site supermarket is very small, open short areas and very expensive. Three times the price of the same things as in the Spar near the beach (which I would recommend, much bigger and very cheap - worth going to on the way back to the beach).
Pool looked good, loads of sunloungers which are free and free table tennis.
Did think it was a bit overpriced for 14 Euros each week for the TV - we didnt pay for it, but our neighbout did after being told there were lots of English channels - turns out there were just 3, Sky News, Eurosport and one another, she was not happy!
Maids were good, cleaned regulary, friendly - did a good job.
In summary, nice place with a great view but just a bit out of town. Not suitable for anyone with walking difficulties. Cheapish accomodation, not sure if I would holiday in PR again but if I did then would prob spend a little more and be closer to the bottom of the hill.
Travel operator: Thomas Cook
the apartments were tidy and were cleaned regularly, there was even an english girl on reception which helped with any problems that came up.
paul santangelo is the larger than life elvis impersonator who runs the entertainment, he wasnt our cup of tea, but he does work hard and tries to involve everyone. there where reptile and birds of prey shows on whilst we were there, but i seen all the birds being carried in smallish dog and cat carriers and it turned my stomach. the next day i was told there was an owl that couldnt fly cos it was that "fat", sadly there were plenty of brits, picking up photos the next day.
you only get what you pay for and the guanabara park is not an expensive place to stay, i personally would rather pay the extra and stay in the main area next time. dont let me put you off going as you will have a good time as puerto rico is a great place to holiday
Travel operator: sunset
We were put in the Guanabara apartments and I must admit my wife and I were pleasantly surprised after we calmed down and slept on our misfortune.
The apartments were very clean and the views were fantastic.
The staff went out of their way to help us, this was my wifes 50th birthday surprise holiday.
The receptionist managed to source a birthday cake for me at very short notice and the bar staff supplied a bottle of champagne free of charge, so things couldn't have went nicer and I would like to thank all the staff for making my wifes birthday, one she will never forget.
The food we did eat from the bar/resteraunt was ample for something light during the day before we went out in the evening.
The chefs and bar staff were very helpful and nothing was too much bother for them.
They made our stay very enjoyable.
The accommodation is situated on the side of a very steep hill and the stairs were quite a challenge but well worth the slog when you got to the top and seen the views over the Harbour and surrounding area.
The accommodation was also well situated, far enough away from the main centre, where I've heard the noise goes on through to the early hours of the morning.
The pool was clean and sun loungers plentyful.
We met in with another three couples whilst there and we have all booked ourselves a fortnight back at the Guanabara next November.
Travel operator: Thomas Cook
The location of the apartments were at the top end of the hill which didn't cause a problem as we simply walked down on a night and caught a taxi back. A taxi costs about 2 to 3 euros.
The veiws from our room were breath taking so being up the hill was fine by us.
The staff at the hotel were friendly and our room was cleaned almost daily and we have no complaints at all.
One negative the pool area was grubby and although cleaned regular really needs a revamp
If you are staying here you may want to hire a fan because the room as no air conditioning. We hired a fan for 1 euro per day but Dawn claimed it and so I struggled to sleep in the heat
Travel operator: Thomas cook
Travel operator: Thomas cook
Paul the entertainer tried to amuse us but at 10.00pm the police arrived and told him to be quiet, they arrived again at 11.45 and closed the bar down!!!! Did not expect this to happen as i thought it was supposed to be a holiday, so only go if you like early nights!!!!!
This ruined it for me so spent most of time in the town.
Travel operator: Sunsety
Paul the entertainer is for butlins only, same act every week no variety.
Pool is good but to small if all the 102 rooms were full.
TVv hand set is 28 euro 2 week, hire a fan for 1 euro a day.
Lots of Spanish invade at the weekend so its very busy, there is no where to walk round there, so unless you head in to centre there is little to do, and if you think this position is bad there is others higher up so before you book anywhere in Puerto Rico get a map of the hotels.
Travel operator: sunset
Did not try the food at the hotel, people we spoke too said it was OK and reasonably priced. Drink prices at hotel were the same as most pubs in Puerto Rico so that was a plus for me.
Hotel room cleaned most days to a good standard, and towels changed regularly, maids even washed your dishes if you forgot to do it before they came. Pool and surrounding area was very clean, and no problem getting a sunbed, though you have to pay a euro for a mattress for the sunbed for the day.
Entertainment at night was limited, although Russ did seem to keep everyone happy, but we went elsewhere every night. Would we go back to this hotel again, Yes.
Travel operator: Thomas Cook
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