74 Reviews
Traveller Rating
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Excellent36
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Very Good29
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Good8
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Average1
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
as from the first time we had a outstanding holiday,
the hotel is clean,comfatable and and with ahuge balcony,
the only disapointment we had was the first time we went there was a buffett style brerakfast which they no longer had,the pool bar was the same as before but we didnt mind the first time round,
entertainment wasnt as good as the year before but that wasnt throuhg the fault of the reps,
in fact was dissapointed that daz hadnt been made entertainment mananger,as it wiopuld be well deserved,he is truly a star and very funny,
been twice but would go back again
Travel operator: my travel
Apart from we were made to carry 4 suitcases to our rooms and push a pushchair no one to help you.
Hotel was very clean couldn't fault it realy everything wos spotless apart from the ant problem clean linen and fresh towels every day.
The food wasn't that great all my family had upset tummys through out the holiday and constantly on the loo, there wasn't a great deal of choice either.
The hotel location wos terrible we were right at the top and it was a trek and a half to the beach a good 30min walk when you have kids which got realy tiring there was some night life though about a 10 mins walk into the centre.
Staff were ok bit misserable at times my 1 yr old kept escaping thro the apartment door and they didn't do anything about it.
Entertainment was totally awful for the whole 2wks we were there they did proper entertainment for about 4days then after that the travel reps were more bothered about going out and getting drunk in the town.
My kids were totally bored after the 1st wk and to be honest I wouldn't visit this hotel again.
Travel operator: my travel
The hotel is only 5 mins walk into the commercial centre which is acsessed via either steps or if you turn left out of the hotel you can take the road.
Travel operator: Airtours
The rooms are very well equipped for self catering with having a seperate kitchen housing everything you need even a fridge freezer.
The bathroom is also well equipped with a very large shower, the apartments are cleaned daily. With the Royal apartments you have a safe in your room t.v and dvd player with no extra cost.
There is an extra pool on the roof of the Royal apts for soul use of the Royal apts ( without a bar). The reps at the hotel are brilliant especially Stuart and Daz who work so hard to entertain and do a really good job ,there is the usual bingo (of which we had to participate! ) unfortunatley we did not win but we came very come close!.
The commercial centre is only 5 mins away it's looking a little tired but remains very clean. The entertainment in Puerto Rico caters for all ages , from dining, having a drink to dancing the night away!
The beach we only had a short visit to with the intentions of returning later in the week unfortunatly we ran out of time however the beach is lovely. There is also an excellent bus service that runs between the resorts and cheap too!.
A must to visit is the market on Fridays at the port of Morgan it is sooo pretty it's known as 'little Venice'and there's some bargains to be had at the market but don't forget to haggle.
We had such a brilliant holiday that only a couple of hours of returning home we have booked to return in Sept of this year brilliant holiday can't wait to return - bags are packed!!
Travel operator: Airtours
The hotel is in an excellent location only 5 minutes walk from Puerto Rico's main commercial centre and approximately 15 minutes easy stroll from the harbour / Beach.
The rooms are well equipped with a good kitchenette, separate bedroom & spacious lounge area with sofabed. The hotel was very clean and is only a year or two old. The balconies are huge (10 metres x 10 metres square !) and catch the sun all day long (Each balcony has two sun loungers, a parasol, a table & three chairs as standard. A lot guests don't bother with the pool area & do all of their sunbathing on their own balconies.
The main pool is a very good size but has no shallow end (1.6 metre depth throughout) but there is a small childrens pool which is approximately 0.5 metres deep. There is a set of swings and a climbing frame next to the childrens pool as well.
The hotel tries hard around the pool area with entertainment staff, a Swedish masseur giving outdoor massages, A visiting reptile show once a week and trial scuba diving lessons once a week.
The breakfast buffet (6 Euros for adults & 3 euros for children) was OK but had the same mixture of food on offer every day so we skipped it every other day.
The pool side snack bar was also good value if you didn't fancy a walk down to the commercial centre for lunch.
The evening meals in the hotel restaurant looked OK but we only attended the weekly barbecue (which was excellent value at 12 euros for adults & 6 euros for children, you could go back as many times as you wanted if you wanted to totally stuff yourself) so I can't really comment beyond that.
I would recommend this hotel to anyone and particularly for couples.
Travel operator: Airtours
The apartment was fantastic for the money we paid. Very clean, well equipped and the biggest terrace/balcony we've ever seen! We usually go to very small apartment blocks without a pool or pool bar because a) usually very noisey b) not bothered about a pool, would rather swim in the sea, but the pool on the 10th floor was actually excellent and we did use it quite a few times.
Couldn't fault accommodation at all.
Travel operator: Independent
Nice pool area good size pool.
We didnt use restaurant or entertainment. We will be using this hotel again.
Travel operator: airtours
Travel operator: Air Tours
We stayed in the suites which is the lower level complex which have ceiling fans. The kitchen was well equipped with everything you need and there was even a bottle of water in the fridge when we arrived. The balconies are huge and are hosed down once a week.
The staff were great but there was not much entertainment as the hotel was only half full. We had one meal in the restaurant which was lovely and the prices here are very reasonable.
The pool area was great with loads of sunbeds and the kids pool is kept seperate which is great when you have small kids.
I would definately stay here again.
Travel operator: A1 Travel
We only ate once in the poolside bar (breakfast) which was very nice and not expensive.
It does seem to be a very family orientated hotel with lots of activities for kids, usually put on by the reps. Entertainment in the bar most nights including a Spanish Elvis impersonator!!!
A HUGE balcony with 2 sunbeds, a table, 4 chairs and a parasol.
Quite a walk from the beach but not too far from the main bar/restaurant complex area.
Overall very good and we would stay there again.
Travel operator: My Travel
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