89 Reviews
Traveller Rating
-
Excellent24
-
Very Good36
-
Good18
-
Average8
-
Poor3
Review Overview
-
Cleanliness
-
Entertainment
-
Food
-
Service
-
Location
Upon arrival at the apts I reported that we did not have a kettle & the fridge was leaking, it took 2 days for someone to respond.
I would not return to these apartments due to the level of security, we had our room broken into on the last night - easy access through the patio doors (which my partner managed to open when the lock was still in use!!) Luckily we hired a safe immediately so our valuables were not stolen, however I felt very uneasy with my children, knowing that someone had entered our apartment, whilst we were out.
These apts are very basic & if you are looking for a cheap self catering holiday in an excellent location then the Galeon Playa would be suitable however I would definately recommend getting a safety deposit box & asking for a second floor apt.
Travel operator: Thompsons
The Hotel is situated in the heart of Costa Teguise, not far from the beach and some brilliant bars and restaurants. It is in the perfect location and ideal for families. If you stay here you must visit Saxos bar it is the best bar on the island and the DJ Grant is the best lad ever.
We cannot comment on the hotel food as we never tried it being self catering.
The Hotel is very clean the maid visited our apartment nearly everday however the towels were not changed often and were fairly digusting.
The staff in the hotel, mainly reception were rude and ignorant on several occasions to guests, my mother was told off for letting a Thomson Rep who was queing before her push in the queue by one member of staff. This resulted in the receptionist saying some rather unpleasent things about Janine our Rep.
Entertainment during the day was brilliant thanks to Jamilia n Martin but we never experienced it at night.
Overall, we would definitely visit this hotel again. We were wary after reading reports on here but we had a lovely time do not worry.
Travel operator: Thomson
The rooms are a bit manky.... we were in a 2 bed apartment.. very spacious but needs an overhaul. We fused the apartment electrics when we used the cooker but to be fair they fixed it very quickly.
The pool area near reception is lovely but while we were there many of the children reacted to the chemicals in the water leaving red raw areas to the tops of their legs and genitals. Several kids were shipped to the doctors paid for by the hotel. Ours had to stay out of the pool several days because they had open sores on their legs. It worth taking some allergy cream just to be on the safe side but beware the kids scream when you apply it. The hotel have reduced the level of chemicals in the pool but by paying for the taxis and doctors I think this speaks volumes.
The beach across the road from the hotel is great. The kids reps are FANTASTIC.. really give the kids a good holiday.
So all in all folks.. don't go half board.. EVER
Keep an eye on your kids skin... starts off as small spots on the legs and tummy and if you notice anything go to reps or reception. Weather was fab!!!!!!!!!!!!
If you are thinking of booking .. DO IT!! but self catering.. resort is lovely!!! Have fun!!
Travel operator: Thomson
We stayed in a one bedroomed apartment, which was clean. I would describe it as above basic - due to the decor, it looked as if it had been recently painted. There appeared to be fairly new curtains, bed covers and sofa's.
The food was not to the quality we were expecting. The food was bearly luke warm. One reason we booked this particular hotel was due to the children's buffet which was advertised in the brochure. The children's buffet was not on until we and several other parents complained. It appeared on our 4 night there, which consisting of burgers, chicken nuggets and fish fingers. The adults meals were of poor quality and we would not recommend that you stay on a half board basis.
The entertainment was okay - there is a children's disco which commences at 8.30 p.m. each evening lasting 1 hour. The staff try there best to keep the chldren amused by dancing competitions, pass the parcel etc.
We stayed for 1 week, which was okay for the amount we paid, however, we would have been upset if we paid anymore (like some families we met). We would not visit this hotel again.
We have previously stayed at Pueto Del Carmen, which was a much better resort.
Travel operator: Thomson
The room itself was very clean and the maids did a great job.
The balcony was also very clean with a great view of the pool (it also caught the sun nearly all day).
Watch out for the odd cockroach in the iguana bar as this gave the wife a shock when she saw it running accross the floor, when i killed it it stayed on the floor for at least four hours before getting cleaned up.
Travel operator: Skytours
Why dose this hotel command such a high price.
Travel operator: tompsons
Only minutes to the beach, the shops, and restaurants/pubs to suite every budget. Theres plenty of playparks in the hotel and near by for the kids, and lots of amusement arcades for the older kids as well.
The room was clean and well presented, okay the kitchen appliances were probably old and not working to their best, but to be honest we ate out every night or had take away in; and bought rolls for lunch from the supermarket across the road.
The reps were very knowledgable, and unlike a lot of hotels in lanzarote, they were based in the Galeon and so there every day. If we ever needed directions they were very helpful.
The balcony was superb, it caught the sun most of the day, so why cry over a sunbed when you can lie in peace on your own balcony? In addition, the Costa Teguise promenade is right outside which gives a lovely, safe, and easy couple of mile stroll right along the sea front.
I would have no hesitation in going to this hotel again next time i'm in Lanzarote.
Travel operator: Thomson
Hooray to Jesus worth his
wait in gold.
Weather was very nice, chilly at night !
Travel operator: thompson
Travel operator: Portland Direct
We have had a great time the kids absolutely loved it. The kids club was excellent and Matrin and Jesus second to none, they were fantastic with the kids and made everyone welcome.
I took my own towels and plenty of antiseptic wipes which were not needed as the room was clean and fresh towels everyday. The maid came almost every day and made beds, swept, cleaned windows etc. I must say the corridors in our block 6 were a little tatty and the carpet was past its date.
The weather was a bit mixed, quite a few cloudy days but with the kids clubs they were well entertained.
The pool was cleaned everyday and mopped around the pool area, and when asked for extra chairs at reception they were delivered straight away.
The hotel is right in the centre of things easy access to both beaches.
Galeaon buffet was very good probably wouldn't want it every night though. Recommend the Taj Mahal, La Pardela near the lighthouse.
All in all had a great time would return but not in summer as I think it would be too busy in the Atlantic bars and around the pools.
Travel operator: Thomson
Ask a Question
Got a question? Ask our community of over 1.5 million users.