Stayed at the Galeon Playa on a half board basis for the second time in as 3 years,the hotel is fairly clean,but the state of the kitchen area in our appartment[room 120] can only be described as old and taty.

Windows and mirrors dirty,all electric sockets loose,smelly tiolet,bedrooms smelt of fags,so bad infact we could not hang our clothes up.

Hotel food can only be described as disgusting. Hotel staff were o.k but reception can get a bit busy during checking in and out.

Entertainment was terrible smokey and second rate.

We will never go back to this hotel again. In 2 years this hotel has gone to the dogs.

Playa Galeon Costa Teguse, after reading previous report I asked for a room in block 10 with lift access and we got room 265. It was spacious and clean with balcony over looking the pool and play area.

The room service was excellent and when we reported a balony door which would not lock it was dealt with quickly. My grandson aged 10 was happy with the daytime activities and Martin and Jesus were excellent with the kids. The mini disco in the evening was enjoyed by the younger kids. The later entertainment was not very good but at this time of year we don't expect too much and were happy to chat and have a drink.

We experienced a tropical storm which caused much chaos during the night, but the staff got on with the job of clearing up and it was business as usual in no time at all. We would certainly stay there again.

Just hope the weather is better next time.

On arrival I did feel a bit worried. The hotel definitely needs a paint job, it just looked a bit tatty.

The apartments weren't the cleanest I've ever seen but the balcony was lovely and big and we had a great view of the beach across the road.

Only went to the hotel bar once and it was ok.

We were self catering and didn't really spend much time there but I would say it was average, I didn't hate the place but I would recommend it and would try another hotel.

On a plus, the location was excellent!!

We have just come back from 2 weeks at the Galeon Playa. We had a fabulous time.

We were in one of the older blocks, in a 2 bed apartment. It was cleaned 5 times a week, towels were changed each time, beds made, bins emptied and floors swept / washed. Absolutely no complaints with the maid service. The beds were good quality and the kitchen facilities were good too. We took things like cork screws, travel kettle etc but they were provided. Towels were clean but a bit smelly! We didn't see a single ant or cockroach (thank goodness!)

The pools were cleaned everyday and the sunbeds are locked up until 9.30am so we had no problems getting them when we wanted them. The only complaint about the pool was that it turned my bleached hair green and the chlorine destroyed all the swimming costumes.

We had no problems with noise at night, everybody has kids and seems to be mindful that they are sleeping when they come home late at night.

The location is spot on, a 2 minute walk to either of 2 beaches. Lots of bars (showing premier league football) and restaurants and shops on the doorstep. A visit to Rancho Texas if you have kids is a must - 54 euros for the five of us for a day visit, with a free bus there and back. The night trip was 180 euros for our family, but lots of fun and lots of food!!

It was such a relief after reading other reports to find that everything was so good!! We all had a wonderful time and really unwound and recharged our batteries.

One last thing, watch out when you shop at Netto, the supermarket opposite the hotel, they will overcharge you and look at you blankly when you complain!!!!

We have stayed at the galeon playa twice before, reading pass reviews we were worried what we were going to.
the hotel was great, ideal for my kids, play area, drop in centre, kid clubs.

The hotel is in the best area of the resort, we had friends in two different hotels that said they wish they had booked here due to its location.

The staff were very helpfull even when my little one had on accident in the night.

The swimming pools were coldand be carefull if going with little ones as the floor is very slippy.

Upon arrival found the hotel had overbooked rooms (even though we had booked holiday 10 months previously). Were placed in different hotel in outskirt of resort, needing taxis with each trip into resort. 3 days into our fortnight were booked into the Galeon but were allocated a double room instead of 1 bed apt as booked/paid for. Took half a day to get that sorted. Eventually we started our holiday in the Galeon with 10 days left. What a disappointment.

Room was grubby including utensils. Couldn't bear to use the very basic facilities provided except for tea and coffee. All meals eaten out. Towels smelt musty even when "laundered".

The "entertainment" room was substandard in that it was poky, smoky, overcrowded with the entertainment team trying their best. Only 3 professional shows in 10 days. Kids club was second to none. Our 5 year old fell in love with Carl, all the other kids reps were fab too.

The swimming pool was turning peoples hair and cozzys green!

Half way through holiday found out that the "superfamily" part of the Galeon was being removed as it didn't come up to scratch apart from location.

Would not recommend this hotel to anyone but highly recommend resort.

Having faxed and emailed the Hotel asking for a room in the new block we got one in block E7. This wouldnt have been much of a problem if one of the beds hadn't been infested with ants and the other wet.

We were moved to another room in the old block with two bedrooms (we had only booked one) so we were fairly happy. This was in Block E3 right on the front and just down from the Jellyfish which has been criticised for noise, we didnt hear a thing when we were in this room so don't be put off by the noise reports. Things were going swimmingly until we were asked by reception to move rooms once again as they needed the two bedroom apartment. We asked to speak with the Manager but the receptionist called again to reiterate he wanted us to move. We once again asked to speak with the Manager but nothing else was heard.

The following day we came up for showers to find that our water was off, we received a call from reception to tell us that due to our water problem we had to move. The strange thing was we hadn't reported this and we were in the middle of the apartment block so they couldnt have known. When we went to reception, we were told that 3 rooms had been affected but they only had us down for being moved. We had no option to move to a room (in the new block) which involved packing and unpacking for the 3rd time. Conlude what you will!

The Galeon was pretty clean but the low score is due to the state of the main pool, it was by far the worst I've been in.

The food was well presented but pretty bland. They promote a kids buffet but it isnt, its a menu you order from and they prepare. Unfortunately they restaurant staff don't let you know of its existence.

The stay was made by the entertainment and kids facilities, our boys 4 and 7 had a great time. I can't speak highly enough of the Thomsons staff on site from the moment we arrived till they waved us off when we left.

We have just returned from a Thompsons Superfamily holiday. We had room 215 in the complex which was a 2 bedroomed (sleeps 6) room for the 4 of us. We paid extra, but the additional area was worthwhile.

The pools were cleaned daily in the mornings but gathered rubbish later in the day and would have needed cleaning later.

The Atlantic Bar where Thompsons entertain family's was very small. The entertainment from the reps was very poor although during the day tehre were various events on the hour for everyone to join in.

Overall, we would choose this apartment complex again although we would be wary of the many varied comments already posted in this review.

It would appear that some can be well pleased and others can get into a nightmare situation.

Just returned from a 2 week holiday staying in the Galeon Playa. Was a bit apprehensive after reviews on here but thought it excellent.

Had emailed hotel to ask for room in the new blocks but got a room in block 5 ground floor. Appeared to be recently refurbished, and was very clean. Ok we had some ants but come on what do you expect?

Thought the entertainment reps did well and kids loved Danny (ding dang doo).

Would definitely go again.

This was our first visit to the Galeon Playa. The hotel was nice enough but is in desperate need of a refurbishment which is starting. Blocks E8 and E10 have been updated.

We stayed in E7 and our room was nice enough but our bedroom overlooked the play park and Atlantic bar which were noisy. Older children hung about the park until just after midnight. Our room was a 1 bedroomed apartment with twin beds in the bedroom but we had to use the dining room seat as a bed for our 5 year old. We did ask Reception and the rep for a separate mattress and despite the hotel not being full nothing appeared meaning once she'd gone to bed, we had nowhere to sit.

The Atlantic bar is all indoors and is too hot and smokey but our daughter loved the mini disco.

It did get very busy by the pool and at 7am there were already more than 50 towels reserving sunbeds, after 7.30am there were no spare sunbeds making an early start to each day.

The reps worked very hard often with little or no resources but some of the evening shows were a little inappropriate for a family hotel ie the drag show. We did hear that this hotel will not be a superfamily hotel next year but with Skytours instead.